How to reset security question, how to reset security question

how to reset my security question

Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699

Similar Messages

  • My old email account was disabled and I can't remember my password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my information because I can't answer the security questions correctly...

    My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my account information because I can't answer the security questions correctly...

    ➡ https://iforgot.apple.com/

  • HT5312 How do I use my rescue email to reset my security questions?

    Ever since I got a new phone in December I haven't been able to make purchases on the App Store (free stuff I can get of course). Whenever I go to buy something it asks for the answers to my security questions. And for some reason all the answers I can think of are being declined.
    I checked apple support and it said I can use my rescue email to reset the questions, but when I clicked on the link all it did was tell me why having a rescue email was so important.
    How do I reset my security questions??

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • How do I reset my apple id security question with out a rescue email

    How do I reset my apple id security question with out a rescue email?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101013)

  • Trying to download mountain lion, but when I try to download it, asks me security questions I dont remember the answers to, so I reset the questions, but old ones still pop up when I try to download mountain lion.  How do I change the questions for good?

    I dont get why it asks me for my password and two security questions when just buying something from the app store, but the questions wont change.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201303 when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?

    when i try to purchase something it asks me to enter my security questions but i dont remeber them how can i reset them?

    Try here:
    iTunes Store: My credit card's security code or zip code does not match my bank's records

  • HT5312 how to reset security questions & answer without rescue email?

    Please anyone help on this situation where i dnot remember my id security questions Answer.. how to get it reset it .. Also dnot know abt rescue email and how it works... please any one

    If you don't already have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you won't be able to use that route to get your answers reset - and you will only be able to add one to your account by answering two of your questions, so you will need to get them reset first, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How do I reset my Apple ID's security questions without a rescue email?

    Recently, I've purchased a new iPhone and signed into the App Store with my account in it. Later on, I tried purchasing an app. However, a notification pops up saying something like: "This is your first time making a purchase on this device. Please answer the security questions." So I tried doing that but came to a point where I have completely forgotten my answers! So I looked up on how to reset the answers. Unfortunately, it needed a rescue email, which I didn't put into my account. And to do so, I need to know the answers to my security question! So I need help!
    Thanks
    Anh Hao

    If you don't have a rescue email address then see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551

  • How the **** do you reset the security questions? And how do you add a backed up library to a new computer?

    So I have a couple issues and I am extremely frustrated, I'm about to smash all of my apple products.
    First issue is how do you reset the security questions? Can't seem to find the "forgot answer" of anything like that.
    Second is my old comp crashed so I backed up my iTunes to an external HD, got the file on the new computer, installed iTunes, got alot of my old music from iCloud, but didn't get all my music so I went to add a folder like the support thing I found said, but there's only an add file option, do I have to add each song?
    Is there a way to get the songs from my iPhone to the iTunes library? It has all of my music on it as well
    Thanks
    Mike

    For the security questions......
    On your computer or safari on your iOS device navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article about your "rescue email address" - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly - http://support.apple.com/kb/HE57.   Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.
    For iTunes....
    Is the music you are missing purchased from the iTunes store?  If so
    you can Download Past Purchases - http://support.apple.com/kb/HT2519.

  • How do you reset your security question if you dont remember the email with it?

    I wanna reset my security questions but I don't remember the email with it because its not the same email as my apple id. Could someone please help me

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How do you reset your security question on App Store ?

    I Have been trying to buy things on my Apple Store on my phone because I have $15.00 on the account but when I try to buy thing it asks for the security questions but I don't rememover the answers to them how do I reset my security questions with that $15.00 still on my account?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (114711)

  • How do I reset my iTunes when I have answered security questions wrong too many times. It says I am locked and I need to reset but not how to do it.

    I am not sure what my kids have done but after several attempts it says I am putting in the wrong answers to my security questions and now has locked it.  It says I need to reset but no clue how to.....can anyone help

    Hello Racheljez,
    I would be concerned too if I was not able to access my Apple ID.  I found some resources that I think will help.
    First, I recommend reviewing the following article for steps in resetting and updating your password to gain access to your account:
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    http://support.apple.com/kb/TS2446
    If you are not able to gain access to your account after following the steps in that article, I recommend using the following link for additional assistance in accessing your Apple ID:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.

    I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.

    Hello nmssns,
    Thank you for contacting Apple Support Communities.
    You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
    Regards,
    Jeff D.

  • HT5312 I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 How can I add a rescue email? I forget my security questions and need to add another email to reset them. I did not add a rescue email  when I originally signed up.

    I do not recall ever answering the security questions therefore I do not know them and iTunes will not let me purchase music through my iPhone. How do I reset the security questions? I do not have a rescue email set up to do so. How can I add that?

    You can't now and need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    The time to create a rescue email address is when you set up the security questions, not after forgetting their answers.
    (90478)

  • HT5312 how to reset security questions on existing apple id?

    I can't remember the answers I used for my security questions and don't know how to either retrieve them or re-set them.  Help please!  Tx you

    Some Solutions for Resetting Forgotten Security Questions
    Remembering Security Questions

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