How to reset security questions after to many attempts and support is closed
how to reset security question after to many attemptd and support is closed
Unless you're desperate, wait until you can reach Apple's Account Security team.
(118978)
Similar Messages
-
HT5312 How to reset security question on itunes
How to reset security question
If you can remember them then you can login here and change them : https://appleid.apple.com
If you can't remember them and you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
HT201303 How to reset Security question and awsers?
Hi
How to reset Security question and awsers?If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How to reset security questions on apple id i forgot them
how to reset security questions on apple id i forgot them
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98055) -
How to reset security questions without rescue address
How to reset security questions without rescue address
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124475) -
How to reset security questions without backup email
how to reset security questions without a back-up email?
Hello Willar52,
Thanks for the question. If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M. -
HT201303 How to reset security questions? I forgot security questions. :(
I forgot my security questions.
Please tell me how to reset security questions!
Thanks.The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
TS1424 How to reset security questions if you forget the original answers
How to reset security questions if you forget the original answers
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Contact iTunes Support to request a reset;
http://www.apple.com/support/itunes/ -
HT1725 How to reset security questions if I forgot original answers to security questions
How to reset security questions if I forgot original answers to security questions?
@ haiduc -
1. Starting a new query ..
Select appropriate Board (Selecting 'E series and communicators' as far as the device goes..but more apt will be the 'Hardware' Board under 'Tips and Troubleshooting' in this particular case..) and then select 'New Message' ..
2. The security code needs to be reset to the default 12345 which can only be done by Nokia Care in your region. A proof of ownership (Bill / Invoice) may be asked.
Moderator's note: We amended the title of this post as we moved it to the most appropriate board.
Attachments:
Capture1.JPG 34 KB -
HT201359 How to reset security questions and answers
How to reset security questions and answers?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88571) -
am trying to reset security questions but the advice tells me to click on a tab saying reset security questions on my id page and there is nothing there that says that!
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94431) -
My iPod touch is disabled after too many attempts and I want to enable it without getting it clear so can you please help me out in this....
A data recovery company MAY be able to do it for a price. The Disabled is a very good security feature.
JWhy not just restore from the last backup you have?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
How to change security questions after adding a second email address?
I'm at a loss and really really frustrated with Apple for the first time in my life.
I've added a second email address and tried over the last 3 days on my iPad and Mac to change my security questions. There is no option present that I can see that allows you to do this without first entering the answers. (to which I don't know anymore)
I called Apple support (even in english) and every time the call has been dropped.
In all the years since switching to Apple I've always been impressed with the level of customer service. This is the first time that I've felt this level of sincere frustration.
I'm not sure why I have to book a time to speak with someone. Updating or changing security questions, should be a process one can do over the internet. I'm confused either way why questions are necessary if the apple password entered was correct. It's not my bank account; why the need for such extreme security just to download an app paid for by an iTunes card!
Any help or direction would be appreciated!!
Thank you
KateHello there, Kate.
Apologies for your frustration. For your security the existing questions need to be answered before new ones can be created. The following Knowledge Base article provides some additional steps to try if you are unsure of the answers to the existing ones:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Specifically:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
HT201342 How to reset security question
How to reset security question
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
How to reset security question if I live in Poland and I have US appstore acc??
I tryed to contact with support but they can't call me because I'm from Poland:/ please help me:( i don't know what to do;(
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
Maybe you are looking for
-
Hewlett Packard (HP) Printer Software Update ver. 2.16.1 has auto-installed/downloaded twice within the past few days and now, today, the App Store wants to download 2.16.1 HP Printer Software Update for a 3rd time!?! Same version all 3 times. What's
-
Copy tape from Hi8mm player to the macbook directly
I have a slew of Hi8mm tapes that I want to convert to digital. How can I get the connection to my macbook correct?
-
Looking for BLANK artwork plug-in
I'm not looking for a plug-in that will get artwork for me, I'm looking for a way to filter on songs that do not have any album art. Kind of like the 'show duplicates' feature in iTunes lets you see where you may have multiple copies of the same song
-
Does anyone have a list or know where I can find a list? I'm seeing 3307 and 3315 and need to figure out what that is causing them Thanks!
-
Hi, When we enter discount etc. at header level, the price of the material automatically discounted and it will be printed after the discount value. The requirement is how to print the po with actual value (as quoted by the vendor) and put discount