How to reset the Apple ID security questions?
When applying for an apple ID I was asked to answer the three security quesitons in German!
If I now try to answer these questions I'm always asked in English and the server doesn't accept my answers!
Does somebody have a hint for me?
I'm actually not able to reset theses questions, I don't know how to contact an Apple institution to do it for me, ...
Thanks a lot in advance!
Try this Discussion...
https://discussions.apple.com/thread/4305745
Similar Messages
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About reseting the Apple ID security questions.
When I try to reset my Apple ID security questions, it doesn't send a link to my e-mail, I checked all my e-mails, nothing was sent, it sent once but it was a link to reset my Apple ID's password, and that's not what I wanted, can you please help me please?
Forgot Security Questions
1. If you forgot the answers to your Apple ID security questions - Apple Support
2. Apple ID- All about Apple ID security questions -
Please help!
I forgot the security answer. While the email i give to Apple is wrong(there are typos) then how can i reset them?Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
How do I reset my apple id security question with out a rescue email
How do I reset my apple id security question with out a rescue email?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101013) -
How do I resolve the Apple ID security questions for which I have forgotten the answers to access my iTune store account? Please assist.
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
How can I reset the apple Id security passwords?
How can I reset the apple Id security passwords?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I want to reset my Apple ID security questions because it is old Apple ID. I know all of the passwords, but I do not know the security questions.
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
Can i reset my apple id security questions at the german support hotline?
hi,
unfortunately i forgot my security questions for my us-appleid, now i want to reset them, but i am in germany at the moment.
my question is, is it possible to reset them via the german support hotline?
please help me :/Hi tschaschdin,
Welcome to the Support Communities!
You should contact Apple US Support for your Apple ID security issues.
The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
You can attempt to answer your security questions in order to change your rescue email.
If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy -
HT201363 How can I reset my Apple ID security questions?
can you help me please . How can I reset my Apple ID security questions? helooooo
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104774) -
Forgot the answers to the Apple ID security questions. How do I reteive or change them? Yes, I tried the FAQ and everything on the web, doesn't help because I don't seem to have a recovery email address either.
HELP! I just added 30 CHF from an iTunes card to my Apple ID, but without the swcurity questions I cannot make purchases :-(Welcome to the Apple Community Els-deL
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
can't reset my apple id security question. I follow all the instructions and still I can't reset it. All I get is this We’re sorry. The system is unavailable. Please try again
If you are trying the reset link to your rescue email account and it's not working (Apple may have been doing maintenenace) then have you tried clearing your browser's history and cache and/or trying a different browser ?
If that doesn't work either then you can try contacting iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
HT5312 please send me an email to reset my Apple ID security questions
please send me an email to reset my Apple ID security questions, my apple ID is @gmail.com and my rescue email is @hotmail.com PLEASE :(!
I tried to click on the link that says: We can help you reset your security information by sending a message to your rescue email address:z•••••@hotmail.co
but i didn't got any email.
please help me i've got an itunes card with 50$ and i cant use it because of the security questions.
and thanks.
<Email Edited by Host>We are all itunes users just like you.
Rescue email address and how to reset Apple ID security questions -
I cant reset my apple id security questions??
i cant reset my apple id security questions??
the link of reset question is no apper to me >You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93150) -
HT201363 Reset my Apple ID security questions
Hi,
I wanted to reset my Apple ID security questions and asked to send reset email to my Apple ID email, tried at least twice, but nothing come in my inbox... what can i do?
thanks!See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
Amber Syuan Guo wrote:
I wanted to reset my Apple ID security questions and asked to send reset email to my Apple ID email,
You need a Rescue Email set up BEFORE you forget the questions/answers. -
I have forgot the apple id security questions and i dont have rescue e mail id also pls tell me the solution
Read here:
http://support.apple.com/kb/ht5312
If nothing works, either:
Go here, ask for assistance:
https://getsupport.apple.com/GetproductgroupList.action
Or, call AppleCare & ask for "Account Security".
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