How to reset the iphone without being able to use the screen or the sleep and awake button?

how to reset the iphone without being able to use the screen or the sleep and awake button?

Hey einsoccerstar,
Thanks for the question. You can restore your iPhone in recovery mode utilizing the home button:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht1808
Thanks,
Matt M.

Similar Messages

  • How to reset the iphone without being able to use the screen?

    how to reset the iphone without being able to use the screen?

    What do you mean by reset?
    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)
    or wipe and restore?

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    please help, i have smashed my iphone 4 and the screen is black, but phone is still turned on and ringing. i had set it up icloud on my phone and pc before hand but not sure if i did it correctly as no photos are showing up on my pc, is there anyway i can get the photos from my phone to icloud via the pc, not being able to use the phone atall? or would i need to go on setting on the phone? please help i really need the photos of my children

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    I resets my iphone without disabling touch ID lock, it restarts, apple logo appears, and it stays like that, it never starts till now, just the apple logo and stays that way, please give a solution???

    Hi ahmedsgh,
    I'm sorry to hear you are having issues with your iPhone. If it isn't responding or starting up past the Apple logo screen, you may find the troubleshooting steps outlined in the following article helpful, in particular this portion:
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    Regards,
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  • HT203167 I downloaded a ringtone last week for my iphone5 and it was active on my phone until I did a sync on the weekend with my laptop and now I find the ringtone has disappeared how do I reload it without being charged again?  I still have the tax invo

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    Ringtones are currently a one-time only download, but if it's not on your phone and it hasn't copied over to the Tones section of your computer's iTunes library then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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    Log onto icloud.com on a computer and see if you can turn it off on there.

  • Any way to reset system preferences without being able to see the screen?

    I did something really stupid -- I'm running 10.5.8 on Mac mini with a 720p television as a monitor.  The system rez seemed a bit too low so I wanted to change it.  I went to System Prefs, Display and before I even picked a rez, a window popped up and read (paraphrasing) that a low system rez, (it gave a number, I think it was 640x480, could have been 800x600), might not be compatible with the software (OS?) -- so I clicked "Okay" unwittingly, thinking it telling me for my info and not that it was on the verge of applying that rez when I clicked "Okay".  I got one brief glimpse of the screen as the rez changed -- then it went to black.
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    Yes, the screen was visible when booted from the Install Disc.  Safe Boot would have been my next try but I couldn't remember what key to hold.  Thanks for the reminder.  My impatience, however, led me to take the easy, but sure, way out by re-installing the OS. 
    Of course, being on a hot streak, I reinstalled from the original discs (Tiger, but there was no designation as such on the actual disc), forgetting that I had upgraded to Leopard, so I moved backwards in the OS category and in doing so found that Tiger takes up about 9 more gb then Leopard which I really need.  And the app for the project to which I was dedicating that mini -- VHS to .mov copying -- informed me that it didn't work with "the current OS", despite the mfgr (Roxio) listing 10.4 as a useable OS.
    I'm going to re-reinstall the OS -- this time with Snow Leopard with a complete hd wipe (hoping to get back a lot of disc space) and be extra, extra careful the next time I attempt to change the screen rez.  I kinda wish I had been patient enough to strive for a solution to my original problem, especially since haven't actually saved any time by reinstalling.  I think I'll attempt to recreate the problem if I can since I'm going to reinstall again anyway and try the Safe Boot.  If it works it would certainly be worth knowing.

  • How can I download my iTunes library from my old Mac to my new iPhone 5 without being able to use iMatch. iMatch is not compatible with my old Mac that runs on 10.5.1

    Just got an iPhone 5, and learned that the 100 or more CDs that I had uploaded to iTunes on my older Mac cannot be downloaded to my new phone using iCloud/iMatch. I match is not compatible with the older operating systems. I spoke to a Apple genius, and he said that there is software out there that will do the job. Is anyone familiar with any of these? Frustrated, and need help.

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    help

    If you have a passcode to the screen lock that you've forgotten, restore the iPhone from the computer to which the iPhone is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
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    http://www.iclarified.com/entry/index.php?enid=1034
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    You will have to try to recover the password or contact Apple for help.
    https://iforgot.apple.com/
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    Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
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    Pete

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    So, if your trying to locate your serial, or IMEI number in iTunes, assuming that you do have a backup there, click on the half white and half black box in the top left hand corner in iTunes for windows, and iTunes in the top left hand corner on a Mac. After that scroll down to preferences, and then a window will pop up. Select Devices up top in the list of options and then you will see your backups. Hover your mouse over the backups and it will show the serial/IMEI number for your device

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