How to reset the password on Laserjet pro 400 MFP m425dw

Need to reset a forgotten password on this printer

@Andry981 
Thank you for posting your issue regarding the m425dw. Please see my private message to your regarding this issue.
Thank you.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
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    Hey @AlchemistYA ,
    I suspect your question would be better answered in the HP Enterprise Business Community, as your HP Printer is a commercial model.
    My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
    Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
    You may find the HP LaserJet Pro 400 MFP M425 page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
    Best of luck.
    I worked for HP.

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  • Cold reset HP LaserJet Pro 400 MFP 425dw

    Hello,
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    I configured  the networking and set a administrator PW ( 20 characters random generated with keepass software).
    The has been set, but seems to be different from the one in our Password application - i can't enter the printer setup.
    I already tried to reduce characters or add space - nothing works.
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    br
    G

    Hi @biggddc , and welcome to the HP Forums.
    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
    I hope this helps!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • LaserJet Pro 400 MFP not working on the network port that works HELP !!!

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     any help ? ? ?

    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at http://h30499.www3.hp.com/hpeb/
    I hope this helps.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • HP LaserJet Pro 400 MFP M425dn won't print text at 72 point size or larger

    My workplace recently purchased an HP LaserJet Pro 400 MFP M425dn all-in-one printer. It works excellently with the exception of the fact that it won't print text that's 72 points or larger in size. I've tried numerous fonts that're pre-installed with Windows, and all of them print properly at point size 71.5 or smaller; anything else simply doesn't show up in prints. The content that's sized at 72 points or higher *does* affect the flow of other printed content on the page, however. It's like the 72-point or larger text is occupying space, but it's completely invisible on the printed page. I've tested this using Microsoft Word 2002 on three separate computers, two of which have Windows 7 installed and one of which has Windows Vista installed. The problem is identical on all three computers. The printer is connected via ethernet cable to our wired network. I've installed the included printer software, and I don't believe that there are any updates to it that weren't installed up to this point. Any thoughts on how to resolve this issue?

    hello, i only made an account to solve this for you guys because it has been a headache for me also.... let me apologize before hand for terrible grammar and punctuation i am in a huge hurry  Now this may not work for everybody but i fixed it on my machine with the following   now before you print ...use (ctrl+p) in your word processor to open the print window click on (properties) then navigate to the (advanced) tab now, I have a section called printer features under this category there is an option to "send truetype as bitmap" enable this and see if it can help any of you, for me, with this ENABLED I can print any size font my word processor will allow me to type  specs of my machinedell d6420win7msoft word 2007 printer itself is hp laserjet 200 color m276 printer driver is HP LaserJet 200 color MFP M276 PCL 6 i understand that this printer and driver is not identical to yours per se  but the nature of these drivers makes it highly likely that this solution will work for most of you  if this helps, have somebody else post it more noticeably because i will probly not be signing back in to this website i created this account just to post this and hopefully solve this annoying issue for many of you ...no kudos needed   

  • HP LaserJet Pro 400 MFP M425 - paper feed is always legal

    HP LaserJet Pro 400 MFP M425
    im unable to have the paper feed use letter paper.
    I can scan with the scanner bed and it select letter paper correctly, but when i attempt to use the paper feed its always legal size
    Ive restored to factory default settings, but still issue continues.
    how can i make the change to have it select letter size.
    thank you
    This question was solved.
    View Solution.

    Hi @biggddc , and welcome to the HP Forums.
    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at HP Commercial LaserJet Forums.
    I hope this helps!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Laserjet pro 400 mfp m425dn scan software

    I have a LaserJet Pro 400 MFP M425dn all-in-one device.  I have it connected via USB.  It works as a printer.  I cannot get any of the scan software to recognize that I even have a scanner.
    I have Windows 8.0 (junk).
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    How do I get the software, HP Scan and Capture,  to recognize the scanner?  I can print fine, I need to scan, too.

    Hello Sardonnic_Pizza,
    I understand your concerns. Unfortunately, for this type of printer, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue.
    Good luck.
    I worked on behalf of HP.

  • 2nd fax won't work at Laserjet Pro 400 MFP M425DN

    I have recently bought the HP Laserjet Pro 400 MFP M425DN, which is working almost fine.
    The problem is when i do want to send a fax, it will send it, but after that the second fax won't be able to send. I just get the message 'communication error'.  Also, the beep-sound the machine makes when you normally push a button on the touchscreen, becomes REALLY soft instead of a hard beep.
    The only way to solve this problem is to open the papertray and close it again. This is annoying due the fact that i have to send more than one fax a at time.
    PLEASE help

    Hello try to send the first fax then push home button and then send second fax

  • Laserjet Pro 400 MFP M425DN Can not connect to HP Web Services

    I have a Laserjet Pro 400 MFP M425DN  printer on a network running windows 7 and we Can not connect to HP Web Services. When we use the display on the menu it comes back with error "Internal Processing error, try again or check firmware update"  We installed the new firmware but still get the same message. IF type in our printers IP address into our browser we get the info on our printer but if we go to the HP web services tap and click enable it trys but come back with a "connection error"
    Any ideas?
    Thanks
    Paul

    I just updated my Firmware on this printer today to the latest version dated May 3 2013 and  Web Services
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    Had tried at other locations and it would work with the old Firmware.  But for some reason it did not at my
    location with the Modem/Router I was using. 
    Again the latest Firmware fixed it.  I tried all the other solutions that I had found on the internet and non of them worked.

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