How to reset your Apple ID password. Scam?? Phish??
The following message has been sent to me 4 times in the last 3 weeks. I have not responded, clicked thru but i have tried to report it to Apple. I have looked at the header and I see the word "apple" in there but the rest is a lot of nonsense to me. I have made no changes to my Apple ID or done anything that would prompt this message. Is someone trying to Phish me or is Apple doing random checks???
Dear (my name),
To reset your Apple ID password, simply click the link below. That will take you to a web page where you can create a new password.
Please note that the link will expire three hours after this email was sent.
Reset your Apple ID password >
Questions? There are lots of answers on our Apple ID support page >
If you weren't trying to reset your password, don't worry — your account is still secure and no one has been given access to it. Most likely, someone just mistyped their email address while trying to reset their own password.
Thanks,
Apple Customer Support
HI -
I got a response from [email protected] I wonder if it only applies to folks with a ME account? Anyway - here's what they sent:
Thank you for contacting MobileMe. We have received the spam report that you submitted.
MobileMe takes all violations of the Acceptable Use Policy very seriously.
A MobileMe security member will investigate the incident and will contact you if required.
All reported spam must be provided as an attachment.
If you are using the application Mail in Mac OS X please follow these steps:
1) Select the spam message in your Inbox
2) From the Menu bar select Message => Forward As Attachment
3) Address to [email protected] and Send
The Mobileme Membership Agreement and Acceptable Use Policy are available online at:
http://www.apple.com/legal/mobileme/en/terms.html
Thank you for taking the time to contact us.
MobileMe Postmaster
Similar Messages
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HT5622 How to reset your Apple ID password
When you receive an email regarding "how to reset your Apple ID password" and you know it was not you that has been trying to access your account, can you find out the IP address of the person who was?
Thank youNo but you should most definitely contact Apple Phone Support and report a compromised account
(1800)275-2273 -
I suddenly recieved 6 'How to change your Apple ID password' emails, even though I haven't been on the Apple site in months....should I be concerned that someone is trying to use my account?
I wouldn't be too concerned. The most likely cause is that someone is attempting to login and made a mistake in entering their Apple ID and typing yours instead. So, they are getting an error and offer to reset their password. But the email that generates is being sent to the real owner of the Apple ID they are entering, you. If you are really concerned, you can go to the Apple support site and reset your password yourself to be on the safe side.
-
I received an email from Apple telling me how to reset my Apple ID password but I know I didn't request it. Anyone else? Suggestions? Should I just ignore it?
Did the email contain your name? Never click on a link in an email like that and do no enter any personal info after clicking in an email.
There have been quite a few people getting these emails. They are a phishing attempt to get your personal info. -
Why the Apple keep send How to reset my apple ID password.
I don't know why I keep receive the email, when I never require it.
the email read, "To reset your Apple ID password, simply click the link below. That will take you to a web page where you can create a new password."
Is there a way to stop them before their finally got my password?http://support.apple.com/kb/HT4314
This might help -
How to reset my apple id password
how to reset my apple id i had forgeten the answeres and the dat of birth wat i put but i have the email and i cant receive from u the reset password link i need to change it aurgent please
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
My foolish husband put his apple password on a website. Apple has suspended his account. He is not getting the reset password emails and the security questions are not the ones he used. We live in Malawi where there is no phone support access. How can he contact apple by chat or email (through a different account) to start getting his emails back?
Hey Debbie,
Welcome to Apple Support Communities.
It sounds like your husband’s Apple ID was disabled, so he tried to reset the password for the account and hasn’t received the password reset email. Take a look at the article linked below, it provides troubleshooting tips that will resolve most issues receiving password reset emails.
If you didn't receive your verification or reset email - Apple Support
And, to answer your question about contacting Apple for help with the disabled Apple ID, this article outlines the options for getting help with Apple IDs.
Contact Apple for help with Apple ID account security - Apple Support
Cheers,
-Jason -
How to reset my apple id password if i never received the email from system?
i forget my apple id password and tried to reset it by email, but i never received the email from the system, how can i do??
If you haven't received the email, and you've checked the spam folder on the account (if you have a rescue email address on your iTunes account then you've checked that email account as well ?) and tried requesting the email again, then try contacting Support in your country, they should be able to reset it for you : http://support.apple.com/kb/HT5699
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This is really irritating, and blocking the email would not help, as I may need to reset my ID.
But, I'm getting one of these emails every single minute...You may want to give this thread a read: https://discussions.apple.com/thread/5116805?start=0&tstart=0
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Why was I sent an email about resetting my apple ID password?
I updated some apps on my iPad and suddenly there was an email in my box called HOW TO RESET YOUR APPLE ID PASSWORD. Why?
Dunno for sure, but don't click any links in that mail.
Go to your computer (if you have itunes on your computer) and log into iTunes that way. It'll tell you if you need to change things. -
HT201363 My mail for (how to reset your security questions) is not going through
The mail for ( how to reset your Apple ID security questions) is not going through
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94341) -
How do you find out what your Apple ID password is?
A friend of mine forgot their Apple ID password and can't log in. They also don't have access to their email, but that's not the issue. He wants to know how you find out what your current Apple ID password is. He awnsered his security questions but all it would let him do is reset his password, without finding out what his current one is. How do you find out your Apple ID password?
You can't recover a password, only change it. The reason for this is that Apple has changed their conditions for passwords. They now need to have one upper case letter, 1 number, and be at least 8 characters. Also you cannot use any password you have previously used in the last year.
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I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...
Hi kmkrodel,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues accessing iCloud on your Mac or iPad after a change in your Apple ID password, you may find the following article helpful:
iCloud: Account troubleshooting
On the other hand, if you are talking about sharing files from your Mac to specific apps on your iPad via iTunes, then this article may be of more use (Note: When using this function, you will only see apps that support file sharing, not all apps on the device):
iOS: About File Sharing
Regards,
- Brenden -
how to change my apple id password, but i dont remember sequrity questions and i cant reach reset email
Hi sisot,
Thanks for visiting Apple Support Communities.
You may find this article helpful with resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
However, if you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
You'll need to contact iTunes Store support to have your questions and answers reset.
After your password, security questions and answers are reset, I'd recommend providing a different rescue email address:
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
All the best,
Jeremy -
I keep recieving e-mails to reset my apple id password. I changed my password and still getting the e-mails to reset my password. What do I need to do to resolve?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
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