How to resolve itunes app purchase issues in India

I purchased a package from DailyYoga app which I got billed for via itunes, but the package is not enabled on my ipad after 3 days of when the purchase amount showed up in my credit card. I've contacted the DailyYoga folks directly via their website as well as from my email, and haven't received any replies after 2 days. I've been trying to escalate this via itunes support, but I find that online support isn't available for India, so how do I formally complain and escalate this to Apple support in India so I can move towards resolution of the particular issue?
-Ramesh.

The iTunes stor support staff are at: http://www.apple.com/emea/support/itunes/contact.html and the Apple support numbers for world-wide are: http://support.apple.com/kb/HE57

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How do I transfer app purchases on my iPhone to my itunes library on a Windows machine?

I'm on Windows 8.1 and using iTunes 11.1.5.
I was just going to update my phone from iTunes and I got a messege saying (paraphrased), "There are apps on this phone that aren't in your iTunes library. You should transfer all app purchases to your iTunes library before continuing." I decided to just download without updating, but now I'm wondering, how do I transfer app purchases to my computer?
Supposedly (according to mac users who I've seen post this in this community) they get a dialog when they plug their phone in asking them if they want to transfer their app purchases or if they want to synch their phone. I only get the option to synch my phone. So, how can I transfer my app purchases into my iTunes library? (I know how to back the phone up, I don't think that's the same thing).
Thanks!

The iTunes source list is where you select things like your Music, Movies, TV Shows, Podcasts, AudioBooks in your iTunes library, and where your iTunes playlists for music is located.
Selecting your iPhone under Devices in the iTunes source list is how you make your various selections for syncing content with iTunes on your computer.

How do I "transfer app purchases to [my] itunes library" on a Windows machine?

I'm on Windows 8.1 and using iTunes 11.1.5.
I was just going to update my phone from iTunes and I got a messege saying, "There are apps on this phone that aren't in your iTunes library. You should transfer all app purchases to your iTunes library before continuing." I decided to just download without updating, but now I'm wondering, how do I transfer app purchases to my computer?
Supposedly (according to mac users who I've seen post this in this community) they get a dialog when they plug their phone in asking them if they want to transfer their app purchases or if they want to synch their phone. I only get the option to synch my phone. So, how can I transfer my app purchases into my iTunes library? (I know how to back the phone up, I don't think that's the same thing).
Thanks!

Hello iTouch questions,
This can be done by choosing the File menu in iTunes (if it doesn't appear, you may need to hit the 'Alt' button on your keyboard, it will appear at the top of the window), then Devices, then Transfer Purchases.
After connecting your device to the computer and its icon appears in iTunes, go to the File menu, then Devices, and choose Transfer Purchases from "(Your device name)".
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Cheers,
Allen

I got a new computer and didn't back up my old itunes. How do i restore apps purchased on itunes to my new computer?

I got a new computer and didn't back up my old itunes. How do i restore apps purchased on itunes to my new computer?

Downloading past purchases from the App Store ... - Support - Apple

How to find my app purchases for iTunes, I mean the receipt not the apps.

I have tried for months to find how to see my app purchases for my iPad2. Under support I can see a receipt so presume it's possible but when I follow the directions I am not finding, keep ending up on the screen for everything including purchased but that is all the apps. Also while I have you is there a way to delete useless apps. . The ones you try and don't like?

Try this ....Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I have one apple ID for multiple devices in my family. I'd like to keep it that way for itunes/app purchases. I would like a simple step 1, step 2, step 3 response on what I need to do to separate all other features like imessage, contacts, emails, etc.

I have one apple ID for multiple devices in my family. I'd like to keep it that way for itunes/app purchases. I would like a simple step 1, step 2, step 3 response on what I need to do to separate all other features like imessage, contacts, emails, etc.
I have been reasearching how to do this on the internet, but I haven't found an easy explanation yet. My family is going crazy over each others imessages being sent to others in the family and not being able to use FaceTime because of conflicting email addresses. I have read that if each person gets their own iCloud account, this would work. However, I need to know what to do after I set everyone up with their own iCloud account. Do I make that the default email address to be contacted or can they still use their hotmail email addresses. Any help- with easy explanation- would be much appreciated!!

We do this in my family now. We have one account for purchases, so it is used to share music and apps (I think that is in Settings/iTunes & App Stores). Each iDevice has this configured.
Then, each of us has our own iCloud account that is configured under Settings/iCloud. That then allows us to have our own Mail/Contacts/Calendars/Reminders/Safari Bookmarks/Notes/Passbook/Photo Stream/Documents & Data/Find My iPhone/and Backup. That Backup piece is pretty sweet and comes in handly if you replace your iDevice. You can just restore from it.
So we all share the Apple Store account but we all have our own iCloud accounts to keep the rest seperate or things like you mentioned are a nightmare.
In answer to what iCloud does for you: http://www.apple.com/icloud/features/
Think of it as an internet based ("cloud") area for all of those items listed in my response. What you need to remember is photo stream only maintans the last 1000 pictures so don't count it as a complete backup solution for your pictures. Even though I rarely sync with a computer these days, I do still try to sync my phone with iPhoto (I have an iMac) so that I have copies of all of my pictures. 1000 may not stretch as far as it sounds.
Message was edited by: Michael Pardee

Help! I have a new iPhone 5s. My husband just lost his 4s, so I want to give him mine. Want to use same Apple ID so we both have access to itunes/apps purchases. Want to separate contacts, messages, mail, etc. I cannot change iCloud address.

Help! I have a new iPhone 5s. My husband just lost his 4s, so I want to give him my 4s. We want to use same Apple ID so we both have access to itunes/apps purchases. Want to separate contacts, messages, mail, etc. I cannot change iCloud address on 4s iPhone. Also, when I tried to change iMessage I got a message that if I deleted my id (which seemed to be the only way to get my husband's I'd there), I would not be able to receive iMessages on any device.
Would someone kindly tell me how to set up th 4s for my husband so that we can keep our info separate? It would be most appreciated! Thanks!!

Hey Fagen!
You will want to see the following article for guidance on achieving the result you wish to achieve:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
I would just follow the instructions from this article to give your unused 4s to your spouse. Since you have already started using your 5s, you will still be receiving iMessages on that phone and will have no need to receive them on a device that has been replaced. Thanks for coming to the Apple Support Communities!
Cheers,
Braden

HT1933 Why can you not resolve an app purchase problem simply ! As you have done in the past

Why can you not resolve an app purchase problem simply ! As you have done in the past

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
If you have a problem with an app that the developer can't/won't help you with then you will need to contact iTunes Support, either as described on the page that you posted from, or via the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem

I just purchased an iMac. How can I use apps purchased on my iPhone and iPad on my new laptop?

I just purchased an iMac. How can I use apps purchased on my iPhone and iPad on my new laptop?

1) Congratulations on purchaing an iMac. But an iMac is not considered a laptop.
2) Apps you bought for you iPhone and iPad can interchange with each other, but can NOT run on an Imac or a MacBook.
You will have to buy the same title again from the Mac App Store. When you do, you can run them on your iMac and your MacBook.

My free apps purchased using my cousin's apple id won't open anymore on my iphone but apps donwloaded using my own apple id still works. Why is it like that and how can I make apps purchased using my cousin's apple id work on my iphone? Help!

My free apps purchased using my cousin's apple id won't open anymore on my iphone but apps donwloaded using my own apple id still works. Why is it like that and how can I make apps purchased using my cousin's apple id work on my iphone? Help!

Welcome to the Apple Community.
Delete the apps purchased by your cousin and purchase your own.

TS4123 how to resolve itunes store X youku conflict

how to resolve itunes store X youku conflict
i can see there is both windows and apple and also youku in LSP but ive tried to delete youku and just run itunes yet it wont access itune store i just keep on getting loading bar that wont load .
any suggestions
THANKS

i can see there is both windows and apple and also youku in LSP but ive tried to delete youku and just run itunes yet it wont access itune store i just keep on getting loading bar that wont load .
Let's try wiclee's instructions from the following post (basically, it returns the values in the Winsock-related registry key to their default settings, removing any leftover material from the youku LSP):
Re: i cannot connect to itunes on my laptop

How does the ituns app on my ipad2 work?

How does the itunes app on my 1pad2 work?

The iTunes app on your iPad is just a portal to the iTunes Store. To play music or videos, use the Music App and the Videos App.
Here's a link to iPad iOS5 User Guide

Hi, how to transfer in app purchase?

Hi, how to transfer in app purchase? I'm trying to transfer Abc Song in app purchase because I bought the whole version in my ipod touch and i want to transfer it to my ipad2. Pls help. Thanks

This is not always possible...
See Transferring an In-App purchase here > http://support.apple.com/kb/ht4009

I need to restore my sons ipod touch because he forgot his pswd. I can do this but it asks to backup first and my computer has no more memory to do this. Aren't all my itunes app purchases stored anyway? Why do I have to put this info onto my labtop?

I need to restore my sons ipod touch because he forgot his pswd. I can do thisby hitting restore in itunes, but it asks to backup first and my computer has no more memory to do the backup. Aren't all my itunes app purchases stored anyway? Why do I have to put this info onto my labtop?

The iPod backup that iTunes makes does not inlcude synced media like apps and music. Those items should be in your iTunes library.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I am going to have to restore my iTunes to a prior date, how can I retrieve apps purchased after the chosen restore date?

I appear to have "lost" many of the songs, and videos, in my iTunes. The songs/videos show, but when I attempt to access them, it says it can't find the file and offers to search. In the search the song/video shows, but is greyed out. If I restore I tunes to a prior date, how do I retrieve apps that were purchased after the chosen restore date?
Thanks,
Dale

Icloud is made up of many services. you may choose to use or not use any or all of these services. One of the many services it provides is that it allows you to redownload past purchases.
"I prefer to keep all of my information on my Mac, and a local backup drive."
As you should. That is why, if you have lost your comtent, you should redownload that lost content from icloud to your computer and back it up, using the directions I provided to you.
"lso, I don't recall setting up a iCloud account. "
Does not matter at all. You do not need an icloud account. Forget you ever heard the word icloud. Perhaps if we stop using that word, you will understand. Itunes now allows you to download your past purchases again - instead of the one download only rule that has existed orior to now. You can download your purchases to your computer again.
You seem to be getting hung up on the word icloud, so imply forget you heard it.
Follow the direction in the link I provided to download the songs, etc that you have lost. Once downloaded, they will once again reside on your computer where you can back them up and sync them to device as you always have.
nothing at all changes.
Hope this helps.

How to resolve itunes app purchase issues in India

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