How to resolve: "Update server not found (check your internet connection)"?
When doing Help / Check for Updates, I get "Update server not found (check your internet connection)". This has been the case for 6-8 weeks or longer but auto update worked fine before. Not sure if something changed on my MacBook Pro. If so, I can't pinpoint it.
MacBook Pro (Intel Core 2 Duo)
Mac OS 10.6.6
Firefox 3.6.13
Firefox set to "No Proxy"
See iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - Disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom
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What version of iTunes are you using? The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
B-rock -
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I downloaded the Microsoft Autoruns package and ran it. There are no programs in the LSA Providers tab, and Apple's Bonjour is the only program in the Winsock Providers tab. I also did the "netsh winsock reset" and rebooted. It didn't fix the problem. Any more ideas?
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The only other thing that I can think of to try is to restart everything. Quit iTunes, reboot your PC, restart the iPad and then try again.
Here is an article about troubleshooting iPad updating issues. It could be some other security settings that you have that are blocking the update from proceeding. There are a number of things that are discussed in this support article. Check it out and see if there is anything in it that you can try.
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Have you tried the following troubleshooting document?
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If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK. -
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Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
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That one can sometimes be produced by LSP trouble:
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
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Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/
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