How to restart aministrator password

I am trying to download Flash Player, but its asking me for administrator id and password, i forgot my ate password, therefore I'm having issues trying to recover my password or restarting the system to a new administrator, any further assistance? would highly appreciate it.

Get it here: Adobe Flash Player 17.0.0.134. No password needed except to install it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password,
     OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself
    Reset OS X Password Without an OS X CD — Tech News and Analysis
    How To Create A New Administrator Account - Hack Mac

Similar Messages

  • How to restart the password

    How do I restart my password to my Macbook Pro even when I can't get past the beginning screen of enter password?

    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.
    For Snow Leopard and earlier with installer DVD
         Mac OS X 10.6- If you forget your administrator password,
         OS X- Changing or resetting an account password (Snow Leopard and earlier).
    For Snow Leopard and earlier without installer DVD
        How to reset your Mac OS X password without an installer disc | MacYourself
        Reset OS X Password Without an OS X CD — Tech News and Analysis
        How To Create A New Administrator Account - Hack Mac

  • MAcbook blocked due to wrong password, how to restart it ??

    My MacBook pro is blocked,answering me password to restart ...
    I write the password I think good but everytime I try,it says to me that password or Username is wrong !
    I don't understand but now i'm really blocked and can't use the Mac
    Is someone able to help me ??Please !!!

    How to reset your password. You will need the grey disc that came with you computer.
    http://support.apple.com/kb/HT1274

  • How to restart password server?? Urgent!

    Hi
    Suddenly OD is showing up with Password server stopped - and nobody can log in or do anything related to passwords!
    How do I restart the password server? Here's the log:
    -12-15 09:21:20 CET - T[0xB0207000] - Plugin <BSD>, Version <2.0>, processed successfully.
    2008-12-15 09:21:20 CET - T[0xB038D000] - Registered node /Configure
    2008-12-15 09:21:20 CET - T[0xB038D000] - Plug-in Configure state is now active.
    2008-12-15 09:21:20 CET - T[0xB0491000] - Plug-in LDAPv3 state is now active.
    2008-12-15 09:21:20 CET - T[0xB0595000] - Registered Locally Hosted Node /BSD/local
    2008-12-15 09:21:20 CET - T[0xB0595000] - Registered node /BSD/local
    2008-12-15 09:21:20 CET - T[0xB0595000] - Plug-in BSD state is now active.
    2008-12-15 09:21:20 CET - T[0xB040F000] - Registered Locally Hosted Node /Local/Default
    2008-12-15 09:21:20 CET - T[0xB040F000] - Registered node /Local/Default
    2008-12-15 09:21:20 CET - T[0xB040F000] - Plug-in Local state is now active.
    2008-12-15 09:21:20 CET - T[0xB0513000] - Registered node /Search
    2008-12-15 09:21:20 CET - T[0xB0513000] - Registered node /Search/Contacts
    2008-12-15 09:21:20 CET - T[0xB0513000] - Registered node /Search/Network
    2008-12-15 09:21:20 CET - T[0xB0513000] - Plug-in Search state is now active.
    2008-12-15 09:21:21 CET - T[0xB030B000] - Registered node /Cache
    2008-12-15 09:21:21 CET - T[0xB030B000] - Plug-in Cache state is now active.
    2008-12-15 09:21:22 CET - T[0xB0207000] - Plugin "Active Directory", Version "1.6.3", is set to load lazily.
    2008-12-15 09:21:22 CET - T[0xB0207000] - Plugin "PasswordServer", Version "4.0.3", is set to load lazily.
    2008-12-15 09:21:32 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:21:34 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:21:34 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:21:57 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:22:22 CET - T[0xB0103000] - Plugin "PasswordServer", Version "4.0.3", loaded on demand successfully.
    2008-12-15 09:22:22 CET - T[0xB0103000] - Plug-in PasswordServer state is now active.
    2008-12-15 09:29:10 CET - T[0xA0786FA0] -
    2008-12-15 09:29:10 CET - T[0xA0786FA0] - DirectoryService 5.5 (v514.23) starting up...
    2008-12-15 09:29:10 CET - T[0xB0185000] - Initializing TCP ...
    2008-12-15 09:29:10 CET - T[0xB0207000] - Plugin <Cache>, Version <1.0>, processed successfully.
    2008-12-15 09:29:10 CET - T[0xB0207000] - Plugin <Configure>, Version <3.0>, processed successfully.
    2008-12-15 09:29:10 CET - T[0xB0207000] - Plugin <Local>, Version <1.0>, processed successfully.
    2008-12-15 09:29:10 CET - T[0xB0207000] - Plugin <LDAPv3>, Version <3.0>, processed successfully.
    2008-12-15 09:29:10 CET - T[0xB0207000] - Plugin <Search>, Version <3.0>, processed successfully.
    2008-12-15 09:29:10 CET - T[0xB0207000] - Plugin <BSD>, Version <2.0>, processed successfully.
    2008-12-15 09:29:10 CET - T[0xB038D000] - Registered node /Configure
    2008-12-15 09:29:10 CET - T[0xB038D000] - Plug-in Configure state is now active.
    2008-12-15 09:29:10 CET - T[0xB0491000] - Plug-in LDAPv3 state is now active.
    2008-12-15 09:29:10 CET - T[0xB0595000] - Registered Locally Hosted Node /BSD/local
    2008-12-15 09:29:10 CET - T[0xB0595000] - Registered node /BSD/local
    2008-12-15 09:29:10 CET - T[0xB0595000] - Plug-in BSD state is now active.
    2008-12-15 09:29:10 CET - T[0xB0513000] - Registered node /Search
    2008-12-15 09:29:10 CET - T[0xB0513000] - Registered node /Search/Contacts
    2008-12-15 09:29:10 CET - T[0xB0513000] - Registered node /Search/Network
    2008-12-15 09:29:10 CET - T[0xB0513000] - Plug-in Search state is now active.
    2008-12-15 09:29:10 CET - T[0xB040F000] - Registered Locally Hosted Node /Local/Default
    2008-12-15 09:29:10 CET - T[0xB040F000] - Registered node /Local/Default
    2008-12-15 09:29:10 CET - T[0xB040F000] - Plug-in Local state is now active.
    2008-12-15 09:29:10 CET - T[0xB030B000] - Registered node /Cache
    2008-12-15 09:29:10 CET - T[0xB030B000] - Plug-in Cache state is now active.
    2008-12-15 09:29:10 CET - T[0xB0207000] - Plugin "Active Directory", Version "1.6.3", is set to load lazily.
    2008-12-15 09:29:10 CET - T[0xB0207000] - Plugin "PasswordServer", Version "4.0.3", is set to load lazily.
    2008-12-15 09:29:19 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:29:20 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:29:20 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:29:44 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:29:58 CET - T[0xB0103000] - Plugin "PasswordServer", Version "4.0.3", loaded on demand successfully.
    2008-12-15 09:29:58 CET - T[0xB0103000] - Plug-in PasswordServer state is now active.
    2008-12-15 09:52:11 CET - T[0xA0786FA0] -
    2008-12-15 09:52:11 CET - T[0xA0786FA0] - DirectoryService 5.5 (v514.23) starting up...
    2008-12-15 09:52:11 CET - T[0xB0185000] - Initializing TCP ...
    2008-12-15 09:52:11 CET - T[0xB0207000] - Plugin <Cache>, Version <1.0>, processed successfully.
    2008-12-15 09:52:11 CET - T[0xB0207000] - Plugin <Configure>, Version <3.0>, processed successfully.
    2008-12-15 09:52:11 CET - T[0xB0207000] - Plugin <Local>, Version <1.0>, processed successfully.
    2008-12-15 09:52:11 CET - T[0xB0207000] - Plugin <LDAPv3>, Version <3.0>, processed successfully.
    2008-12-15 09:52:11 CET - T[0xB0207000] - Plugin <Search>, Version <3.0>, processed successfully.
    2008-12-15 09:52:11 CET - T[0xB0207000] - Plugin <BSD>, Version <2.0>, processed successfully.
    2008-12-15 09:52:11 CET - T[0xB038D000] - Registered node /Configure
    2008-12-15 09:52:11 CET - T[0xB038D000] - Plug-in Configure state is now active.
    2008-12-15 09:52:11 CET - T[0xB0491000] - Plug-in LDAPv3 state is now active.
    2008-12-15 09:52:11 CET - T[0xB0595000] - Registered Locally Hosted Node /BSD/local
    2008-12-15 09:52:11 CET - T[0xB0595000] - Registered node /BSD/local
    2008-12-15 09:52:11 CET - T[0xB0595000] - Plug-in BSD state is now active.
    2008-12-15 09:52:11 CET - T[0xB040F000] - Registered Locally Hosted Node /Local/Default
    2008-12-15 09:52:11 CET - T[0xB040F000] - Registered node /Local/Default
    2008-12-15 09:52:11 CET - T[0xB040F000] - Plug-in Local state is now active.
    2008-12-15 09:52:11 CET - T[0xB0513000] - Registered node /Search
    2008-12-15 09:52:11 CET - T[0xB0513000] - Registered node /Search/Contacts
    2008-12-15 09:52:11 CET - T[0xB0513000] - Registered node /Search/Network
    2008-12-15 09:52:11 CET - T[0xB0513000] - Plug-in Search state is now active.
    2008-12-15 09:52:12 CET - T[0xB030B000] - Registered node /Cache
    2008-12-15 09:52:12 CET - T[0xB030B000] - Plug-in Cache state is now active.
    2008-12-15 09:52:12 CET - T[0xB0207000] - Plugin "Active Directory", Version "1.6.3", is set to load lazily.
    2008-12-15 09:52:12 CET - T[0xB0207000] - Plugin "PasswordServer", Version "4.0.3", is set to load lazily.
    2008-12-15 09:52:20 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:52:21 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:52:22 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:52:46 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:54:57 CET - T[0xB0103000] - Plugin "PasswordServer", Version "4.0.3", loaded on demand successfully.
    2008-12-15 09:54:57 CET - T[0xB0103000] - Plug-in PasswordServer state is now active.
    2008-12-15 09:55:27 CET - T[0xA0786FA0] - Shutting down DirectoryService...
    2008-12-15 09:56:56 CET - T[0xA0786FA0] -
    2008-12-15 09:56:56 CET - T[0xA0786FA0] - DirectoryService 5.5 (v514.23) starting up...
    2008-12-15 09:56:56 CET - T[0xB0185000] - Initializing TCP ...
    2008-12-15 09:56:56 CET - T[0xB0207000] - Plugin <Cache>, Version <1.0>, processed successfully.
    2008-12-15 09:56:56 CET - T[0xB0207000] - Plugin <Configure>, Version <3.0>, processed successfully.
    2008-12-15 09:56:56 CET - T[0xB0207000] - Plugin <Local>, Version <1.0>, processed successfully.
    2008-12-15 09:56:56 CET - T[0xB0207000] - Plugin <LDAPv3>, Version <3.0>, processed successfully.
    2008-12-15 09:56:56 CET - T[0xB0207000] - Plugin <Search>, Version <3.0>, processed successfully.
    2008-12-15 09:56:56 CET - T[0xB0207000] - Plugin <BSD>, Version <2.0>, processed successfully.
    2008-12-15 09:56:56 CET - T[0xB038D000] - Registered node /Configure
    2008-12-15 09:56:56 CET - T[0xB038D000] - Plug-in Configure state is now active.
    2008-12-15 09:56:56 CET - T[0xB0491000] - Plug-in LDAPv3 state is now active.
    2008-12-15 09:56:56 CET - T[0xB0595000] - Registered Locally Hosted Node /BSD/local
    2008-12-15 09:56:56 CET - T[0xB0595000] - Registered node /BSD/local
    2008-12-15 09:56:56 CET - T[0xB0595000] - Plug-in BSD state is now active.
    2008-12-15 09:56:56 CET - T[0xB040F000] - Registered Locally Hosted Node /Local/Default
    2008-12-15 09:56:56 CET - T[0xB040F000] - Registered node /Local/Default
    2008-12-15 09:56:56 CET - T[0xB040F000] - Plug-in Local state is now active.
    2008-12-15 09:56:56 CET - T[0xB0513000] - Registered node /Search
    2008-12-15 09:56:56 CET - T[0xB0513000] - Registered node /Search/Contacts
    2008-12-15 09:56:56 CET - T[0xB0513000] - Registered node /Search/Network
    2008-12-15 09:56:56 CET - T[0xB0513000] - Plug-in Search state is now active.
    2008-12-15 09:56:56 CET - T[0xB04A2000] - Local Plugin - index passed integrity check
    2008-12-15 09:56:56 CET - T[0xB030B000] - BSD Plugin - index passed integrity check
    2008-12-15 09:56:56 CET - T[0xB030B000] - Registered node /Cache
    2008-12-15 09:56:56 CET - T[0xB030B000] - Plug-in Cache state is now active.
    2008-12-15 09:56:56 CET - T[0xB0207000] - Plugin "Active Directory", Version "1.6.3", is set to load lazily.
    2008-12-15 09:56:56 CET - T[0xB0207000] - Plugin "PasswordServer", Version "4.0.3", is set to load lazily.
    2008-12-15 09:57:07 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:57:08 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:57:08 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:57:30 CET - T[0xB0081000] - Network transition occurred.
    2008-12-15 09:59:14 CET - T[0xB0103000] - Plugin "PasswordServer", Version "4.0.3", loaded on demand successfully.
    2008-12-15 09:59:14 CET - T[0xB0103000] - Plug-in PasswordServer state is now active.
    Seems ok or what? - But nothing works!

    Since update to OS X Server 10.5.6 I have the same problem.
    what is to do??

  • How do we reset password for SAP* and DDIC user in SAP R/3 ECC 6.0?

    Hi,
    How do we reset password for SAP* and DDIC user in SAP R/3 ECC 6.0?
    I tried with acual method as below from client '000':
    DELETE FROM USR02 CLIENT SPECIIED WHERE BNAME = 'SAP*' AND MANDT = '001'.
    After this when I tried to logon '001' using SAP* with password PASS it is giving  the message that Incorrect logon and password.
    (Also when I checked for 'SAP*' in 001 it looks like it is not got created as I queried as below:
    SELECT SINGLE * FROM USR02 CLIENT SPECIFIED WHERE BNAME = 'SAP*' AND MANDT = '001'.)
    Can anybody throw some light on this? RewardS is guranteed for solutions!
    -B S B

    Hi again:
    I forget to tell.
    You must restart the system. So, that a new user with the name "sap*" gets generated with password "pass"
    Hope this wil help,
    Eric

  • Hard Drive crashed.  I have a new hard drive but I cannot log into computer.How do I reset password to my i Mac?

    Hard Drive crashed.  I have a new hard drive but I cannot log into computer.How do I reset password to my iMac?

    Forgot Your Account Password
    For Snow Leopard and earlier
         Mac OS X 10.6- If you forget your administrator password
    For Lion/Mountain Lion
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see Reset a Mac OS X 10.7 Lion Password and
         OS X Lion- Apple ID can be used to reset your user account password.

  • Re: Satellite L350-16U - How to recover HDD password?

    I forget my massword of HDD and I can't restart my system.
    How can I recover my password HDD in my notebook L350-16U?
    Thanks

    hi foued,
    hi all,
    i'll try to bring some light in this discussion....
    first of all
    ? what is hdd password and how it works:
    the password is stored on the hdd and crypts the content to protect it from unauthorized access.
    lost password means: all data lost!
    but there is hope: some data recovery companies maybe are able to reset this password, search for "kroll ontrack"
    ?new hdd required: no - only if you dont need your data,
    there is an option to initialize your hdd (option in bios) *but* you will loose all data!
    how it works?:the bios calls a routine in the hdd controller that formats the hdd, after that you have a blank hdd - data cant be recovered from this point!
    but you got the hdd in a fresh state!
    there are some "cool" scripts/methods/tools around in the internet... i wouldnt try this....
    this leads you to an unusable hdd and you will not be able to recover...
    sorry but the only way to get your data back is to send some money or
    forget your data and install the system again after unlocking the hdd (delete whole disk data by controller)...
    this is a cool security hardware stuff - no way to break!

  • HT5312 I for got for got the answers of my security questions, how can restart the questions answers of my security questions, how can restart the questions?

    I for got the answers of my security questions, how can restart the security questions?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • The Lion download has paused can you help how to restart?

    My Lion download has paused can you help how to restart?

    First, I have to know which OS X version you have. Open  > About this Mac, and tell me what OS X version you have.
    If it's 10.6, see "Resetting your original administrator account password" > http://support.apple.com/kb/HT1274
    If it's 10.7, follow the steps of the link above to try to reset your password using your Apple ID. If it doesn't work, read > http://discussions.apple.com/docs/DOC-4101

  • How to get oc4jadmin password

    Hi,
    I forget oc4jadmin password. How to get oc4jadmin password ? Is there any file where I can look? How to change oc4jadmin password without effecting application?
    Please advice.

    you change oc4jadmin password in EM Console
    Oc4j_soa > Security Providers > Instance Level Security > Realms > Click oc4jadmin and modify password and Return to the Cluster Topology page and restart the OC4J instance.
    you can also change through system--jazn-data.xml and restart oc4j
    <user>
    <name>oc4jadmin</name>
    <display-name>OC4J Administrator</display-name>
    <guid>41A2E560C96711DABFD08D3BF8B780C4</guid>
    <description>OC4J Administrator</description>
    <credentials>{903}4nlfYYDwaqMJipVbGXuS2ce8egfwBPqp</credentials>
    </user>
    Modify credentials to say welcome123.
    <credentials>!welcome123</credentials>
    Regards,
    Deepa

  • How can I reset password in iDS5.1?

    A newbie question:
    There is a thread as below, can some one tell me if there is a passwordMustChange value in iDS5.1? Cause I change the password in console as a diretory manager and checked on 'User must change password after reset', but there is no password expired control when the user binding after the reset. Wondering how to reset the password in console properly.
    Thanks,
    Ben
    Craig Epstein on 2/21/2002 answered:"James,In order to view the values for the following attributes: passwordExpirationTime passwordExpWarned, passwordRetryCount, retryCountResetTime, accountUnlockTime, passwordHistory, passwordAllowChangeTimethey must be specifically requested in an ldap search operation. For example, if the password policy is configured so that a user must wait 3 days before changing his password, an ldap search on the user's entry where passwordAllowChangeTime is specifically requested will return the absolute time when the password can be changed.General password policy for attributes such as passwordMustChange, is stored under the cn=config entry. So, if the LDAP database is configured so that users must change their passwords after a reset, the passwordMustChange attribute in this entry should be set to on.If you can be more specific, perhaps I can help further.Regards,Craig"

    THe Password policy is working the same in 5.1 as in the previous release (minus bugs).
    Password Reset only works when done by "Cn=directory manager".
    Regards,
    Ludovic

  • TS3899 Changed Yahoomail password and have tried to change it on IPad mini.  Changes, verivies, but go back to that accoundt and old password is there.  Mail being received but account was hacked from my Ipad or phone.  How do I change password permanentl

    Changed Yahoo email password due to being hacked, I think.  Tried changing of Ipad mini but reverts to old password when go to account settings again.  Tried deleting and adding mail account anew, but same deal.  How do I get password to permanently change.

    Sign out of old ID and sign in with new.
    Settings>iTunes and App Store>Apple ID

  • I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't have security answers or the password. How do I reset password?

    I can't remember my Apple ID password or my security question answers. When I try to reset my password it wants to send it to my e-mail address but I can't get the e-mail because I don't know my security answers or the password. How do I reset password?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • How can i remove password from my I Pod

    how can i remove password from my I Pod

    If you mean you can't get past the screen lock then:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
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