How to restore an early 2009 iMac running Mavericks back to factory settings without discs
Today I got an early 2009 iMac from a family member, I would like to restore it back to its factory settings as if I was setting up a brand new computer. He does not have the discs that were originally with the iMac when he first purchased it. It is currently running on Mavericks OSX. Is it possible for me to restore this computer back to factory settings without the discs?
No. Phone Apple and order replacements, or if you don't need iLife, buy a Mac OS X 10.6 DVD from the online Apple Store; the retail DVD can be used to create a bootable OS, but not to perform a true factory restore.
(113872)
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Problem description:
iMac running extremely slow, e.g. Safari takes a minute to open upon start up…
EtreCheck version: 2.1.8 (121)
Report generated March 14, 2015 at 10:56:31 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (20-inch, Early 2009) (Verified)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1680 x 1050
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 0:37:58
Disk Information: ℹ️
WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
B&F's Mac (disk0s2) / : 319.21 GB (100.33 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Western Digital Ext HDD 1021 1 TB
disk1s1 (disk1s1) <not mounted> : 32 KB
WD Elements (disk1s3) /Volumes/WD Elements : 1.00 TB (407.60 GB free)
Apple Inc. Built-in iSight
Apple Inc. Keyboard Hub
Logitech USB RECEIVER
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Maxtor.driver.PowSecDriver (4.3.1) [Click for support]
[loaded] com.f-secure.kext.fsauth (1.0.0d1) [Click for support]
[not loaded] com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
MxBtDaemon: Path: /Library/StartupItems/MxBtDaemon
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.f-secure.relauncher.plist [Click for support]
[loaded] com.f-secure.trasher.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.f-secure.fsavd.dbhelper.plist [Click for support]
[running] com.f-secure.fsavd.plist [Click for support]
[loaded] com.f-secure.fsmac.firewall.plist [Click for support]
[loaded] com.f-secure.fsmac.fsupdated_guts2.plist [Click for support]
[loaded] com.f-secure.fsmac.licensetool.plist [Click for support]
[running] com.f-secure.orspclient.plist [Click for support]
[running] com.iobit.AMCDaemon.plist [Click for support]
[loaded] com.klieme.TimeMachineScheduler.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[running] com.amazon.music.plist [Click for support]
[failed] com.google.GoogleContactSyncAgent.plist [Click for support] [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.iobit.MacBoosterMini.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support] [Click for details]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
iTunesHelper UNKNOWN Hidden (missing value)
Messages Application (/Applications/Messages.app)
Dropbox Application (/Applications/Dropbox.app)
Skype Application (/Applications/Skype.app)
Charter Security Suite Application (/Applications/Charter Security Suite/F-Secure Mac Protection.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.2.1.11 [Click for support]
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 4.0.60310.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
iPhotoPhotocast: Version: 7.0
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
AdBlock
Searchme [Adware! - Remove]
Browsing protection
3rd Party Preference Panes: ℹ️
Safe Anywhere Mac Settings [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
B&F's Mac: Disk size: 319.21 GB Disk used: 218.88 GB
Destinations:
WD Elements [Local]
Total size: 1.00 TB
Total number of backups: 142
Oldest backup: 2010-09-24 03:28:31 +0000
Last backup: 2015-03-14 14:11:02 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 319.21 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
0% AppleSpell
0% fontd
0% askpermissiond
Top Processes by Memory: ℹ️
90 MB Finder
52 MB WindowServer
47 MB Safari
43 MB mds_stores
41 MB Skype
Virtual Memory Information: ℹ️
37 MB Free RAM
522 MB Active RAM
503 MB Inactive RAM
382 MB Wired RAM
4.66 GB Page-ins
34 MB Page-outs
Diagnostics Information: ℹ️
Mar 14, 2015, 10:56:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105630_[redacted].crash
Mar 14, 2015, 10:56:20 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105620_[redacted].crash
Mar 14, 2015, 10:56:09 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105609_[redacted].crash
Mar 14, 2015, 10:55:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105558_[redacted].crash
Mar 14, 2015, 10:55:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105549_[redacted].crash
Mar 14, 2015, 10:55:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105538_[redacted].crash
Mar 14, 2015, 10:55:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105527_[redacted].crash
Mar 14, 2015, 10:55:00 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105500_[redacted].crash
Mar 14, 2015, 10:54:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105445_[redacted].crash
Mar 14, 2015, 10:54:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105437_[redacted].crash
Mar 14, 2015, 10:54:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105425_[redacted].crash
Mar 14, 2015, 10:54:14 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105414_[redacted].crash
Mar 14, 2015, 10:54:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105404_[redacted].crash
Mar 14, 2015, 10:53:32 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105332_[redacted].crash
Mar 14, 2015, 10:53:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105321_[redacted].crash
Mar 14, 2015, 10:53:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105310_[redacted].crash
Mar 14, 2015, 10:30:26 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-14-103026_[reda cted].crash
Mar 14, 2015, 10:16:07 AM Self test - passed
Mar 14, 2015, 09:33:17 AM /Library/Logs/DiagnosticReports/softwareupdated_2015-03-14-093317_[redacted].cp u_resource.diag [Click for details]
Mar 13, 2015, 02:25:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-13-142512_[redacted].crash
Mar 14, 2015, 10:55:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105517_[redacted].crash
Mar 14, 2015, 10:55:06 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105506_[redacted].crash
Mar 14, 2015, 10:53:53 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105353_[redacted].crash
Mar 14, 2015, 10:53:42 AM /Users/[redacted]/Library/Logs/DiagnosticReports/MacBooster mini_2015-03-14-105342_[redacted].crash
Mar 13, 2015, 12:35:19 PM /Library/Logs/DiagnosticReports/iTunes_2015-03-13-123519_[redacted].cpu_resourc e.diag [Click for details]
Mar 13, 2015, 11:37:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-03-13-113752_[reda cted].crashI am having the same issue. I am going through some of the things listed above. When doing the Go To Folder portion of the Adware tutorial none of those files existed on my iMac. I will do the rest but was wondering if you can see any clear problems from my EtreCheck report. Thanks!
Problem description:
slow imac
EtreCheck version: 2.1.8 (121)
Report generated March 24, 2015 at 11:33:34 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
DELL SE198WFP 1440 x 900 @ 60 Hz
System Software: ℹ️
OS X 10.10.3 (14D105g) - Time since boot: 14:29:35
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (47.13 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.microsoft.VirtualPC.Networking (7.0.0) [Click for support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.0) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) [Click for support]
[not loaded] com.eltima.SyncMate.kext (0.2.4b14) [Click for support]
[not loaded] com.flipvideo.IOUSBCameraMassStorage (1.0.1) [Click for support]
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.0.1) [Click for support]
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.8) [Click for support]
[not loaded] com.wdc.driver.IOFireWireWDHID (1.1.2) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.10) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.marcoagent.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.geod.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[failed] com.apple.smbd.plist [Click for details]
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
7 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[failed] syncmateStarter.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.sonos.smbbump.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support] [Click for details]
[failed] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support] [Click for details]
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] uk.co.markallan.clamxav.freshclam.plist [Click for support]
User Login Items: ℹ️
Google+ Auto Backup Application (/Applications/Google+ Auto Backup.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Actions Server Application (/Applications/Actions Server.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30214.0 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.1.5r155 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
NugsterPlugin: Version: Unknown - SDK 10.6 [Click for support]
Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
Safari Extensions: ℹ️
Buffer
QuickTu
Evernote Web Clipper
Dashlane
defaultsearch
DuckDuckGo
Save to Pocket
AdBlock
Tumblr+
Audio Plug-ins: ℹ️
VolumeLogic: Version: Unknown [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 452.11 GB
Destinations:
Seif Capsule [Network]
Total size: 997.71 GB
Total number of backups: 56
Oldest backup: 2014-09-15 09:31:01 +0000
Last backup: 2015-03-24 14:59:12 +0000
Size of backup disk: Too small
Backup size 997.71 GB < (Disk used 452.11 GB X 3)
Top Processes by CPU: ℹ️
35% WindowServer
23% clamscan
11% Google Chrome
2% mds
1% coreaudiod
Top Processes by Memory: ℹ️
116 MB Google Chrome
115 MB TweetDeck
74 MB Google Chrome Helper EH
74 MB Google Chrome Helper
51 MB clamscan
Virtual Memory Information: ℹ️
90 MB Free RAM
979 MB Active RAM
772 MB Inactive RAM
962 MB Wired RAM
47.27 GB Page-ins
1.00 GB Page-outs
Diagnostics Information: ℹ️
Mar 23, 2015, 09:23:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.preferences.internet accounts.remoteservice_2015-03-23-212302_[redacted].crash
Mar 23, 2015, 08:55:04 PM Self test - passed
Mar 23, 2015, 01:05:28 PM /Library/Logs/DiagnosticReports/Pages_2015-03-23-130528_[redacted].hang
Mar 23, 2015, 10:34:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-03-23-103413_[reda cted].crash
Mar 21, 2015, 07:17:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-21-191712_[redacted].panic [Click for details]
Mar 21, 2015, 01:41:17 PM /Library/Logs/DiagnosticReports/TweetDeck_2015-03-21-134117_[redacted].cpu_reso urce.diag [Click for details] -
I have an early 2008 iMac running iOs 10.5.8.It has a 2.8 Ghz Intel Core 2 Duo. I need to upgrade to at least iOs 10.6 Snow Leopard in order to install the driver for a new HP OfficeJetPro 8610 printer. Which version of 10.6 would be the best for this Mac and how do I go about upgrading?
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