How to Restore and unlock IPOD touch

ok, he is where I am at:
Daughters friend IPOD Touch displays red disabled screen
Unable to enter password.
Did restore and at approx 50% don with restore download, itunes says unable to connect due to it being locked. Enter password.
I have password, but unable to enter password.
Computer being used for restore is different from previous computer used
Ok to wipe device of all data
I am stuck with it because, my daughter said my Dad can do anything.
I am Android/blackberry fellow, so no jokes and I am not use to being locked down like this.
Any way to get out of this circle of need to enter password, to do a full restore?

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

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    turn the device off
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    Place the iPod in recovery mode and then restoe the iPod via iTunes.  For recovery mode see:
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    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
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  • I am trying to restore an older iPod Touch, but do not have the passcode.  I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account.  Help..

    I am trying to restore an older iPod Touch, but do not have the passcode.  I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account.  Help..

    If it is asking for the screen-lock passcode then:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
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    iOS: Back up and restore your iOS device with iCloud or iTunes
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    You can redownload most iTunes purchases by:
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    Turn off, and then turn on your iPod. Restart it

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    have you tried following the steps given here on the apple's knowledge base site may be they can help you
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    here is a video from youtube as well
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