How to restore backed up files after I used Rescue and Recovery

Hi there lenovo community,
so I'm struggling to find a solution on how to open these files right here:
Link to image
First of all, the program I used to back up my hard drive was the Rescue and Recovery that my lenovo desktop came with. I used an external hard drive (WD My Passport, specifically) to back up my old hard drive. The problem that I'm facing right now is how I can open these files, they seem to be not working with any of the option programs the "open with" thingy offers me. If anyone knows an easy solution for this please please respond to me immediately.. I would really really appreciate it. I have important documents there.
Thanks,
Enrico
Moderator note: large image(s) converted to link(s): About Posting Pictures In The Forums

Hello CP101, It seems this file extention is a priority file format.
Here is a link that has some information on how to resolve the issue.
I would suggest reading all the suggestions, as some have different methods for resolving this issue.
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Please mark Accept As Solution if it solves your problem.

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Hi there,
Yesterday I got my Thinkpad Edge stolen from my apartment. I had been keeping backups of my system on external USB HDD using lenovo's rescue and recovery tool. Today I got a new Thinkpad edge and been runing the rescue and recovery tool but I am unable to see my backups. What can I do? How do I recover my info? Please HELP!
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How awesome that you took the time to answer and that you knew the answer. THANK YOU! I called lenovo support and they told me that if I didn't see the backups they were gone for good...that I had probably not saved them properly in the first place. I went to 2 computer technicians who were charging me as much as $400 and weren't sure they could fix the problem. The key thing in your answer, was "click on the checkbox that lets you see all your backups"...I had missed that before.
So now I'm finished running a full system restore. However, now when I power up my machine it tells me that the operating system is missing. Is there anyway to fix that? My previous machine was a thinkpad edge 14, this one is a thinkpad edge e420...is that why is not recognizing the operating system? In the meantime, I'm again running the rescue and recovery software from a CD to copy the files in the restored local hard drive to an external location...hope that made sense.

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How to restore Thinkpad T43 or R52 using rescue and recovery CD's

The genuine IBM Recovery CD Set will re-install your ThinkPad T43 or R52 (listed types only) with the original pre-load factory software, including Windows XP Professional with a legal, valid license, and all the original IBM Drivers and applications.
1. Set your Laptop to Boot From the CDROM Drive.
IT MAY ALREADY BE set to boot from CD if a bootable disc is in the drive so try and see if it does first with the disc labed 'rescue and recovery'. If it does then just skip to step 2. If it does not then you will have to enter the computers BIOS setup to tell it to.
NOTE: When in the BIOS SETUP DONT CHANGE ANYTHING ELSE if you are not absolutely sure what you are changing.
ACCESSING THE BIOS:
During startup at the first screen (says "IBM Thinkpad") press F12 then F1 to enter the bios setup program.
Use keys to navigate to 'startup' then to 'boot'. Press enter and following instructions in the right hand panel move the items to make your CD or DVD drive (Atapi CD0) AHEAD of your main hard drive (IDE HDD0). It doesn't matter if 'legacy floppy or USB are ahead of either of them if they are not connected. PRESS F-10 TO SAVE AND EXIT the bios setup program.
2.Restart the computer with the first disc i.e. Rescue and Recovery CD already in the drive. The recovery program will come up. A smaller window will come up.
3.Follow the on screen prompts.
Choose to restore to Factory Specifications to Install OS, Applications and Drivers
At some point it may ask if there is a supplemental disk. This is the one that says 'Lenovo'.
4.Follow on screen prompts (i.e. insert disk 1)
5.The prompts will continue to ask for the discs in numbered order.
6. Follow the instructions on the screen to restore laptop to factory settings
7. Do not boot directly to the hard drive until the entire recovery process is complete i.e until you have used all the recovery cds for the set.
8. During the recovery process the computer will reboot multiple times. Do not do anything to interrupt the process unless you are asked to insert any specific disk.
AT THE END:
Promps may ask for the supplemental disc again, follow the on screen prompts.
Computer will restart, you may see the original recovery screen. BE PATIENT, The files still have to expand. You may not see any prompts for a couple of minutes.
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
Afterwards computer will restart multiple times as it continues to load windows, programs and drivers. Follow all the on screen prompts until it is done.
Once everything is done go to microsoft (All Programs > Windows update) and load all new service packs and updates.
Partially taken from the internet and written for a customer. Tried and tested. PLEASE ADD TO KNOWLEDGEBASE.
NOTE: instructions may also be valid for other Model Thinkpads.

NNNNN wrote:
SOMETIMES: (I dont know why)
After loading all the discs and after it takes you to the recovery program if nothing happens AFTER A GOOD PERIOD OF TIME, BE PATIENT, remove all discs and click on restore factory contents AGAIN. It will expand all the files (takes a while) and restore your system.
IIRC this was the normal recovery/restore procedure for older ThinkPads. First the recovery image is installed, then the machine reboots to Rescue and Recovery to use that image to restore the rest of the hard drive. User input is required at that point to select restore.
Newer machines combine both operations.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Use Rescue and Recovery to get back to factory settings?

Hi,
I want to restore my X220 laptop with Windows 7 to the factory settings. A while ago I got rid of a trojan and ended up losing some important DLL files, and I don't have a Windows restore point from before the trojan.
I clicked on the Lenovo Recovery (Q) drive. I then clicked "Create Recovery Media." However, I got the error Windows cannot find 'C:\. . . recovburncd.exe'. I read elsewhere in this forum that this means I should have created a recovery disk before I installed Windows.
I called the Lenovo technical support, and told them that I downloaded Rescue and Recovery and asked if I could access the Q drive through this software. I said I planned to "Create Rescue Media." They said this was the right way to do it.
So, I clicked on Create Rescue Media and used a DVD. However, when I looked at the contents of the DVD, I couldn't tell whether I had accessed the Q drive. What do I need to look for to verify that I have the correct content and am ready to reinstall Windows and the rest of the factory-origin software? Do I next use "Restore your system from a backup"? When I click "View all backups" there are no backups found because I haven't made any. Do I also need to use the "Backup your hard drive" tool? I can see the option to include the Q drive in the backup, but I cannot see a way to only backup Q.
My main concern is not to wipe the computer and then find out I don't have the right software ready to install because I use this computer for work everyday. I do have a backup system for all my files, so I will be ready to put those back on the computer after reinstalling Windows 7.
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If your factory shipped system was win 7, you should still have the recovery partition.
If your factory shipped system was Vista, and Install win 7 on top of it, you DO not have a recovery partition with 7 (it has vista). I dont think this is your case. RNR v 4.5 will NOT install if a vista recovery partition is present.
PF11 at boot up time, and go into RNR standalone. You should see an option for a Factory restore. You MIGHT have to go several layers into the RESTORE my system screen to find this option. You MIGHT find a factory restore option on the RNR windows platform (buried in a restore panel) , but I would l Not expect it. Boot into rnr standalone.
==
The recovery burncd.exe is a misleading message. It probably should say YOU HAVE already taken a factory recovery backup(you can only do this one time After factory restore, you can do it again).. I will post a link to another post on how to fix this.
====
CREATE rescue media is just a Standalone RNR. 1 DVD, no Q partition. It will boot up and act like standalone rnr(pf11). It will offer a factory restore option if it finds the Q partition.
Standard Take a back up now with RNR is just a backup of the C (and maybe q). You do not need to take this backup as your C drive is not in good shape. and Q is already available to use.
====
Create Factory recovery is a backup set of 3 dvds to REstore the Q drive back onto a hard drive. After restore of Q it will start a factory install. Running the 3 dvds WILL erase the whole drive. DVD 1 is boot, 2 and 3 are data.
Rescue= backups of c
Recovery=Factory restore of Q partition.
In a couple of days, after you get your factory restore done, use the Create Factory Recovery set to DVD. takes 3 dvd. This can be used in 4 years to repopulate your HDD (q drive) after your current HDD fails due to hardware error.
===
Link to several posts to reset the DONE.ini from 1 to 0 in Q partition.
http://forums.lenovo.com/t5/ThinkVantage-Technologies/Problem-with-usb-recovery-media/m-p/1038829#M2...

How to partition HD in order to load the rescue and recovery backup

HI All,
Can anyone tell me how to properly partition the HD in order for the Blue Button(thinkVantage) to work again?
Does it matter in the order how you create the partition...? (I create one partition then separate them via Partition Manager)
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One work-around that I have used successfully when I had an Acronis image but no R&R image is to do a full restore to factory using the factory recovery media (from Lenovo or home made on the TP) and then restoring only the windows partition from the non-Lenovo image. This should leave the service partition, the MBR, and track 0 in the Lenovo mystery mode, and let the think button work, and you get your cloned up-to-date OS.
I should add that in one of my experiments w/multi-booting and fiddling partitions, after using this procedure with Vista on my T400, vista wouldn't boot. It required a bootable vista DVD to run the vista boot repair procedure (twice). After that, "think" and vista booted as expected. I don't know of any way to do that with Lenovo install media. If no MS Vista DVD is available, there are stripped down versions with the repair stuff only floating around the web. The usual precautions re downloads apply. There may be manual ways to repair the vista boot stuff that I haven't found yet.
I can't say with certainty that this will always be necessary. I may have screwed something up during the two step restore process.
The magic "think" button is (potentially) pretty useful, but it and the "new improved" vista boot process are a little too fragile, IMNSHO.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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How to use Rescue and Recovery on a T43

Hello All-
Ok, this is probably a lame question, so please bear with me...
I have become infected with a nasty virus that has left me unable to load Windows. I am able to access Rescue and Recovery.
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Hi Danielle,
Consider this allegory; factory settings will make your thinkpad like a never driven 0 meter car [with reference to software]. Hence it will be far-flung from it's previous state. Apart from what you have already saved on memory stick, all settings and the software you have installed on the notebook will be lost.
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Blue Screen error message after using Rescue and Recovery.

Good morning - I unfortunately had to use the IBM Rescue and Recovery feature to restore my factory settings. However, now my computer is giving me a blue screen error during the startup process. Unfortunately it is not on the screen long enough for me to get too much information from it, but I have been able to get win22n51.sys as being some sort of error message. If I start the computer in safe mode it will load without the error. If I use the safe mode plus networking it gives the error. So I'm assuming it has something to do with the network drivers?
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