How to Restore Data (before back up)

I need a big help, my  software suddenly hang, before I back up the data, it should be upgrade, so I lost all of it, please help me to return it back, I really need this help, thanks. Yanti

Hi and Welcome to the Forums!
If I understand you correctly, you performed some sort of update that wiped out your data on your BB, and you did not perform a backup prior to doing that. As such, there is no way to get your data back.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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