How to restore from a bigger capacity iPhone?

So, the mom lost her 16 gb iPhone 4, and freaked out and bought another one right away. The thing is she got an 8 gb. iPhone 4 and her last restore file seems to be bigger than the 6,3 gb left out by apple...
When trying to restore (from itunes, she didn't use iCloud) an error message pops out saying something like "This restore file isn't compatible with this iphone" and then all of the 6,3 gb. is used up by "Others" in the memory.
She wants at least to recover her contacts, how can she do that? Thanks!!

Sorry, but not. Because the function of this button is exactly like if you made clean record.
Grettings!

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