How to restore iPhone from a backed up backup

A customer of mine recently had her iPhone fail and has just received a replacement. During setting it up it seems she overwrote her previous backup and lost all her data. How that is even possible boggles the mind but luckily I had insisted on a previous occasion that she invest in some online backup. Happily this allowed me to retrieve a previous backup folder that does contain all her stuff. Now I can access all that stuff via iPhone backup extractor so I know it is a valid backup set that contains everything she needs BUT naturally she would prefer to have it all restored to her phone.
Sadly this old backup is not visible to iTunes and iTunes does not give us the option of restoring from another folder or a previous backup.
I tried replacing the contents of the current backup folder with the contents of the older one and restoring but that didn't work. The backup seemed to restore OK but none of the old stuff was copied back. Interestingly a new folder with a new UUID was created in there (unfortunately I didn't have time to try overwriting that folder).
So the question is: how can I restore this backup?
Best regards,
Roger

Nobody?

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How to restore iphone from an older back up

I have just upgraded my iphone 4s to IOS7. somehow my back up was not picked up properly after the installation.
I still have the old back up in the folder C:\Users\USER\AppData\Roaming\Apple Computer\MobileSync\Backup.
How can i restore my iphone from this back as the option is not coming on the itunes version 11.1.0.126. i need my messages,contacts and pictures as they have all been lost.
Please assist

Restore the device again, when prompted to restore as new or from backup select from backup. iTunes will then prompt with the available backup options to restore from.
Sounds like you may have elected to not use the device as designed.
Contacts are designed to be synced to a supported application on the computer or a cloud service. If this had been done it would be a simply matter of syncing the back.
Relying on an iPhone for sole storage of pictures/videos is extremely unintelligent. Like with all digital cameras, pictures/videos taken with the device should be copied off the device to a computer regularly to ensure they are not permanently lost in the event the device is lost/stolen or simply fails.

How to restore iphone from an old back up not listed?

Hello,
I've read all through this forumn but still can't quite work out my problem - which is probably simple for peeps with apple smarts...
i backed up my iphone last week on my laptop in anticipation of updating to iSO5.0.1.
so today I updated to 5.0.1 on my home desktop, and could have sworn i backed up correctly, but it didn't so it restored to a year ago, it had -50 error now that i think about it.
i thought its still okay as i knew i had a recent backup on my laptop. When i connected my iphone, it synced and apparently backed it up. now cant seem to work out how to restore to an older back up - it only list the one today.
can someone tell me how i can restore to a back up that is not listed (only todays is) as i really want my contacts and calendar back?
any help would be greatly appreciate,
jackie

i need to restore it from an earlier back up... is this possible???
It isn't an issue if you still have the backup, either on your computer or in the iCloud. You cannot restore to a backup that you have deleted.

Restore iphone from previous back up

I have recently deleted lots of apps, info from my iPhone 5, thinking I would restore it from a back up later. But when I connect to I-tunes, it only gives me the option of restoring from the most recent back up, or some from over a year ago.. I want to restore it to a back up from two weeks ago, but I can't find it, or none of the hundreds of back ups I've done in the past year, can this be done? Or are those back ups gone? Thanks if u can help

This article provides information re: backups:
iTunes: About iOS backups
Barry

HT4859 How to restore iPhone from iCloud backup

How can I restore iPhone from iCloud backup with out resetting my iPhone

The only way to restore an iCloud backup is to start by erasing the phone. Go to Settings>General>Reset, tap Erase All Conent and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup.

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I recently updated to 4.1 but lost all my contacts... how can I restore them from my itunes backup? thanks

Maybe, unless there is a problem with your iPhone's backup and it sounds like there is a problem with it or you wouldn't have lost any contacts.
Although contacts are included with your iPhone's backup, contacts are designed to be synced with a supported address book application on your computer and should be available on your computer with or without an iPhone or any cell phone. Not a good idea to depend on your cell phone alone for this data, which can be lost or stolen.
To restore your iPhone with iTunes from your iPhone's backup, select Restore under the Summary tab for your iPhone sync preferences with iTunes. When prompted to update your iPhone's backup, as the first step after selecting Restore, decline this prompt.
Go to iTunes > Preferences. Under the Devices tab, how many backups are shown? If more than one, what is the date and time shown for each backup? If there is more than one backup, you may not want to select the current backup - select a previous backup when restoring your iPhone with iTunes. After the firmware is re-installed, you will be prompted to restore from the backup, which is the default selection. If there is more than one backup available, the most recent backup will be selected by default. If more than one backup is available, you can select from another or previous backup.

How to restore iphone 4S with 1) photos backup in itunes 10, 2) everything else with icloud on iOS 7?

My iPhone 4S was backed up last week on iTunes 10.
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Do you mean iOS 3.1? There is no iPhone "3.1" model.
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How to restore iPhone from previous backup

Hi all, I'm really hoping someone can help me. I tried updating the OS for my iphone thru iTunes. It backed up my phone,
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If you have no data on your 5S - then go to settings - general - reset - erase all contents and settings - this will wipie your phone clean as new. Go thru the setup and you'll see restore from backup or set up as new, choose the icloud backup.

How to restore iphone from a certain backup file?

This is for a iphone 4s.
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I tried plugging the phone in and go through itunes, but itune only gave me the option to restore from the backup file from this week (which is no good because the new backup file has nothing in it for some reason, 0MB of file ).
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I think when you elect to restore in itunes it asks you which backup you want to use if you connect your phone to itunes and right click (for PC) then clcik restore you might get to choose

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Hello, today I updated my iPhone to the latest version (6.1.2?) and after it was finished, or not finished, it came up on my PC saying it could not be updated and had to be restored for some reason. So, I restored it, knowing my phone backs up everytime I sync it. It last restored at 4 o clock today, before I updated it. So, I went to restore from backup, it started, ran for about a minute, then popped up saying it could not be restored from backup because the backup could not be found on my computer. I see the backup very clearly on my iTunes, it's there. Now it shows up like a new iPhone and it's wiped out. I had very important documents on my notes, plus text messages I needed, and this isn't working. I'm livid about this, please help.

hi can you help me please????
i backed up my iphone 4 yesterday as i was taking my iphone for repair, instead i recived a new iphone so i tried restoring it back on to my iphone.when i go through the prosses of restoring it i check my iphone but i stil haven't got anyting back.but on my itunes it shows me that i backed everytin up yesterday at 11:52 am which is correct so wy can't i get my stuff back???

How to restore Iphone from another Iphone Encrypted backup?

Hi
I have an Iphone 5 with IOS 7.1.1 and an Iphone 6 with IOS 8.0.2
I want to restore my Iphone 6 to my Iphone 5 Backup. The problem is my backup has been encrypted and I don't know the password.
I tried so many ways and tools to find password but It did not work.
Is There any way that I have missed to Transfer all my data from Iphone 5 to 6??
If I backup my 5 again I still can't use The new backup as Itunes still ask password and also I can't uncheak Encrypt Iphone backup.
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Brett thank you for responding me
I read that article as you said but I did not work for me!
I read another topic that said if I can access to" PRIVATE folder in my Iphone 5 then I should go to var and then keychin then if I delete a file in there ; Finally I can restore my Iphone 6 to my backup without pass!!
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Did you hear sth about this??
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Long story, but after having the battery of my iPhone 5 replaced I now need to restore from an archived, time-stamped backup that iTunes created when I last restored my Phone. Current iTunes version, IOS 8.1.3, up-to-date Windows Vista.
I can't figure out how to get iTunes to see that backup and let me use it ... only the current incremental backup is visible in iTunes.
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Uninstalling & reinstalling iTunes won't have any benefit.
Assuming you haven't done it already go to Edit > Preferences > Devices and tick the box against Prevent iPod, iPhones, and iPads from syncing automatically.
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How many backups under Edit > Preferences > Devices?
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tt2

I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back and apps back?

I was updating my software on my iphone 4 and it crashed so it recovered it and i restored it from its back up. However I have lost all my music and my apps but not my pictures. How can i get my music back. I did not remove my phone from the computer until it had said it had finsihed.

Media and apps are not part of the backup. They need to be re-synced from your itunes library or re-downloaded from the store.

HT1414 how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then re

how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then restore to enable to open it..what should i do?i cannot bring it to the smart center because i lost my receipt..is there any chance to recover it?thank you so much..i already update my operating system to ios 6.1.3 but when i recover my back up the operating system was ios 6.1.2..

Your phone is in recovery mode. Did you plug it to the computer running itunes? What happend?

How to restore iPhone from a backed up backup

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