How to restore iphone software

were and how do i get this iphone restored back to factory 2-gen  3.0 
when i do it all i get is a message that saids......... unknown error (23) can not restore

See http://support.apple.com/kb/TS3694#error23 for error 23 troubleshooting.

Similar Messages

  • HT4623 My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

    My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

    A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
    That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete.

  • 2.0 update--now my phone hangs at "Restoring iPhone software..."

    I've read posts with lots of other problems regarding the update from 1.1.4 to 2.0, but I didn't see anything relevant to what I'm experiencing (it also appears as the Apple iPhone support forum is having some problems).
    This morning I updated my iTunes to 7.7, as prompted. Then I plugged in my iPhone to charge, and was prompted to update my software, which I did. 95 minutes later, iTunes still says "Restoring iPhone software..." and I have the apple on the black screen on my phone, with the circling "in process" going round and round. (No beach ball of death on my computer screen, however.)
    What do I do? I really need my phone to make some calls.

    Hello,
    After reading about 2 hours worth of posts, the one thing that kept coming up was the issue of having to use a USB 2.0 PC card (my PowerBook is as old as the hills and only has 1.1 ports).
    I finally unplugged it from my Mac and plugged it directly into my PC (luckily, I have a company-provided computer as well). 10 minutes later, I was updated and ready to go. I plugged the phone back into my Mac to restore and all was well.
    If you are connecting your phone to a 1.0 or 1.1 USB port, OR connecting to a 2.0 port via a hub or a PC card, I would highly recommend using a different computer with a direct 2.0 port, for the update.
    I have no problem syncing right now with my USB 2.0 PC card, but going forward, I will only install updates using my PC with a direct 2.0 port (until I can afford a new PowerBook).
    I do wonder if I would have problems syncing if I had more stuff on my phone. Right now I'm only using about 2G of my 8G. Time will tell.
    Good luck--I hope this solution works for you. I know how frustrating it can be.

  • How to restore iphone 5 from infinite recovery loop?

    How to restore iphone 5 from infinite recovery loop? I keep on getting error while undergoing restore in itunes and i could not use my phone anymore since it is in recovery mode? Need help badly. :(

    Btw, it is not jailbroken. Everything was purchased on the apple store. It happened days after i update my software to ios 7.04.
    It restarted then it crashed down on the next day and now it is in recovery mode which keeps on getting error on itunes while restoring

  • A apple logo appears on screen of apple 3g i dnt knw how to restore iphone

    a apple logo appears on screen of 3g i dnt knw how to restore iphone i also want to update its ios can i do it?

    Hi sidrasarwar!
    I have an article here that can tell you how to restore your iOS software:
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Restoring your software will also check for any available iOS updates. Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • HT1495 how to restore iphon-without backup, after it synchronization from ipod

    how to restore iphon-without backup, after it synchronization from ipod

    Thanks Eric,
    After inserting the original DVD I installed OSX and after reboot I had a working computer.
    There was no opportunity to restore the TM backup. however when I rebooted from the
    DVD again I saw that possibility from a menu of the install utility.
    I ran through the restore over night (8 hours) and when I woke up, I had my computer back!
    Thanks for helping me out.
    Cheers, Rob

  • My iphone is stuck in recovery mode. it is about 70 percent done and won't move anymore. This has been going on for the past 2 days. itunes is stuck on the restoring iphone software. Please Help

    My iphone is stuck in recovery mode. The apple logo is up and proceeded about 70percent of the way then it just stops moving. I have looked all over the internet and I am out of warranty. On itunes it reads restoring iphone software. My software was 4.3.2 but it was in the process of being upgraded to 4.3.3 so i dont know if it is being restored to 4.3.2 or 4.3.3... Please help

    I still have the Same Problem. 

  • CAN SOMEONE PLEASE HELP ME? I HAVE BEEN TRYING TO RESTORE MY IPHONE FOR THE LAST 6 HOURS AND EVERYTHING GOES THROUGH OK UNTIL IT GETS TO THE RESTORING IPHONE SOFTWARE, IT LOADS 1/2 THEN FREEZES. IVE LEFT IT LIKE THAT FOR AT 30MINS AND NOTHING HAPPENS. IVE

    HI THERE,
    CAN SOMEONE PLEASE HELP ME? I HAVE BEEN TRYING TO RESTORE MY IPHONE4 FROM IOS 4.3.3 TO 5.1.1 FOR THE LAST 6 HOURS AND EVERYTHING GOES THROUGH OK UNTIL IT GETS TO THE RESTORING IPHONE SOFTWARE, IT LOADS 1/2 THEN FREEZES. IVE LEFT IT LIKE THAT FOR AT 30MINS AND NOTHING HAPPENS. IVE TAKEN THE CORD OUT AND HAD TO TURN PHONE OFF AND RESTART, THEN LOAD IT BACK UP TO ITUNES ALL OVER AGAIN. MANY TIMES!!!!! IVE CHANGED CORD AND USB STILL NOTHING? IVE GOTTEN TO THE POINT WHERE I MAY HAVE RUINED IT ALTOGETHER AND NEED TO BUY A NEW PHONE? PLEASE I HOPE SOMEONE OUT THERE CAN HELP?:
    MANY THANKS

    You may not get a response as you are shouting at everyone.
    All caps indicates shouting, is considered rude, and is difficult to read.
    Many will not read such posts.
    Try turning off you caps lock and asking again.

  • How to restore iphone 5c in recovery mode

    How to restore iphone 5c in recovery mode

    See;   "If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery."
    From here >  If you can't update or restore your iOS device

  • I have recently bought an iPhone 4S and I am trying to install iOS7. The install initially failed and I received an error message. I attempted a restore, however, the progress bar is now stuck at "Restoring iPhone software.."

    I have recently bought an iPhone 4S and I am trying to install iOS7. The install initially failed and I received an error message. I attempted a restore, however, the progress bar is now stuck at "Restoring iPhone software.."
    I'm still attempting to restore it, but the process goes as follows
    - Extracting software.
    - Waiting for iphone.
    - Preparing iphone software for restore.
    - Verifying iphone software.
    - Restoring iPhone software.
    It is at this point where it begins to load approxiamtely 10% and then freezes. I have had the handset connected 7 hours with no progress and this is my third attempt since Friday. Please help.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743

  • Try to restoring iphone software

    try to restoring iphone software it have been more than hour it not do anything ?????

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...

  • Restore: iTunes hung on ""Restoring iPhone Software..." with progress 100%

    i just got my iphone replaced at Apple store and was attempting to install the latest version of the OS when it hung up. then while attempting to "restore", it made it to the message "restoring iPhone software..." but has been hung-up there for a couple of hours. what can i do to fix this???

    When you say it is hanging what exactly do you see iTunes doing? what is on the iPhone?
    Article below may assist. Also a couple quick bullet point tips
    *Ensure you try and restore in other USB Ports if needed
    *Try and use back USB ports if you are using a desktop computer
    *Do not try and restore while connected to a USB Hub, or using a USB Extension cable to extend the length of the iPhone cable
    *Disconnect any un-needed devices from the PC/Mac to allow more power and speed to transfer to ports needing it. Things to unplug may include Printers, Scanners, Cameras, External HDs not needing to be used right away etc.
    *Disabling any Security software just for the restore process to finish properly
    *Restore/Update using a new user account or another computer
    Update and restore error messages on the iPhone and iPod touch
    http://support.apple.com/kb/TS1275

  • How to restore iPhone 3gs with error code 1015 ??

    How to restore iPhone 3gs with error code 1015 ??

    The only advice we can give is to try and put it into DFU mode and restore. If that doesn't fix it, buy a new phone.
    There is a reason that Jailbreaking isn't supported. You have just been kicked in the donkey by it.

  • How to restore iphone 3g its stuck in recovery mood?.

    Hi can anyone help plz, How to restore iphone 3g ,its stuck in recovery mood.

    http://support.apple.com/kb/HT1808

  • How to restore iphone 4s to ios 7 from ios 8.1

    How to restore iphone 4s to ios 7 from ios 8.

    You can't.  this has been asked and answered hundreds of times on these forums before.  Search before posting.

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