How to restore macbook

I recently tried to factory restore my wife's macbook pro. I did the restore using the snow leapord disks that came with it. Shorty after my wife and i got Lion for both of our macbook pros. Hers unfortunately is still having problems. My question would be what are the steps to do a complete wipe of her system. I guess i'm looking for an out of the box factory restore, and the steps to do it, because i'm not sure how. If i do a restore would she loose Lion on her system? If so how can we get it back?
thanks for your help

ok here are the results for step 4:
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
FxPlug.framework
HPDeviceModel.framework
HPPml.framework
HPServicesInterface.framework
HPSmartPrint.framework
HPSmartX.framework
NyxAudioAnalysis.framework
PluginManager.framework
ProFX.framework
Snapfish.framework
TSLicense.framework
libZJBIG.dylib
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
CouponPrinter-FireFox.plugin
CouponPrinter-Safari.webplugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
Flip4Mac WMV Plugin.webplugin
JavaAppletPlugin.plugin
OfficeLiveBrowserPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
Silverlight.plugin
flashplayer.xpt
iPhotoPhotocast.plugin
nsIQTScriptablePlugin.xpt
/Library/LaunchAgents:
at.obdev.LittleSnitchNetworkMonitor.plist
at.obdev.LittleSnitchUIAgent.plist
com.adobe.CS4ServiceManager.plist
/Library/LaunchDaemons:
at.obdev.littlesnitchd.plist
com.apple.remotepairtool.plist
/Library/PreferencePanes:
Flip4Mac WMV.prefPane
/Library/PrivilegedHelperTools:
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
/Library/StartupItems:
FanControlDaemon
HP IO
HP Trap Monitor
cma
Library/Address Book Plug-Ins:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
BrowserPlus_2.9.8.plugin
RealPlayer Plugin.plugin
fbplugin_1_0_3.plugin
Library/LaunchAgents:
com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist
com.akamai.client.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.AF35ED46-6C33-453B-9FAA-23B CA06A003F.plist
com.apple.FolderActions.enabled.plist
com.apple.FolderActions.folders.plist
com.apple.SafariBookmarksSyncer.plist
Library/PreferencePanes:
AkamaiNetSession.prefPane
BrowserPlusPrefs.prefPane
EvaMacBook-Pro:~ eva3836$

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