How to restore my iphone 5 that won't turn on after updating to iOS 7.0.2

I have my iphone 5 and recently tried to update to the new iOS 7.0.2 but it appears to have frozen with a black screen as the background and an apple with a little progress bar. My lock screen is broken and so there is no way to hold the home button and lock screen at the same time to attempt to reset it. Is there any other way to restore my iphone. Please i'm so worried about it, it has been in this freeze for over 4 hours!!

screen won't turning on

Similar Messages

  • My iPod touch 5th gen won't turn on after updating to iOS 8 using the computer,help!?

    On my computer (using windows) I tried to update my iPod touch 5th gen to iOS 8 using iTunes, using this website http://www.gottabemobile.com/2014/09/17/the-secret-to-skipping-long-ios-8-downlo ads-and-problems/ as a guide.
    It kept coming up with this error http://support.apple.com/en-us/HT201442 after the update.
    Now my iPod won't turn on and it shows the charger with the lightening with an arrow above it pointing to the iTunes logo.
    So i plugged it into iTunes but i don't know what i'm supposed to do, any help?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • I am Unable to restore my iPhone 4 which is in recorvery mode and update to iOS 5.0.1, it seems it is unable to prepare iPhone for restore??.... please help

    I am Unable to restore my iPhone 4 which is in recorvery mode and update to iOS 5.0.1, it seems it is unable to prepare iPhone for restore??.... please help

    See Here...
    Unable to Update or Restore
    http://support.apple.com/kb/HT1808

  • Mac 10.6 won't turn off after update

    Macbook air a1304 won't turn off after updating unless you push on/off button.

    Phone your nearest HP Support  to request warranty service. Worldwide contact info can be accessed here>Contact HP
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Iphone does not turn on after update to ios 7

    My iphone dies not turn on after update to ios 7
    it keeps showing the message : (connect to itunes)

    What type of computer do you have?
    Were you updated to the latest version of iTunes?
    You may need to follow these steps:
    http://support.apple.com/kb/TS3281?viewlocale=en_US
    Good luck!

  • IPhone 5 facetime app not shuting down after updating of  iOS 8.0/8.0.2 ?

    Hey there my iPhone 5 face time app not shuting down after updating of  iOS 8.0/8.0.2 ? after i upadted my iOS 8.0/8.0.2 software  my facetime app never get quit even i want to quit it. so then i have to shut my fone down to quit facetime . please help me . Thanks

    Hi, gurpreet from chatham.  
    Thank you for visiting Apple Support Communities.
    Here are some troubleshooting steps that I would recommend going through when experiencing this issue.  
    iOS: Not responding 
    http://support.apple.com/kb/TS3281
    Cheers,
    Jason H.

  • Iphone 4s no sound via music player after update to ios 7

    I was totally depressed by you.My iphone 4s is having a problem with sound after updating to ios 7.0.3.No sound via music player. Some times i can hear sound but it is repeating same problem,suddenly sound disapears.I think it is the problem with the software ios 7.
                        i hope you will solve through another update..............................................................

    Hello everyone, I am having the exact same issue. My charger stopped working following 7.0.3 upgrade. I since bought couple more charger (must admit one was definately counterfiet; and the other one what I believe to be genuine purchased from ebay). I even tried my friend's genuine apple charger that came with his 5s which is also not working.
    What is the resolution?

  • Is there any way to get photos off of my iPhone 4 that won't turn on?

    A couple of weeks ago my iPhone 4, running on iOS 7, decided to stop working.  It just shut off all of a sudden, and wouldn't turn back even if it was plugged into a computer.  It would just say that it was an iPhone in recovery mode, and that it needed to be restored.  I would be okay with doing this, however I recently went on a big trip and took hundreds of photos on this trip with my phone, and I mistakenly did not back up my iPhone since this trip.  I was wondering if there was any way to get these pictures off of my phone myself, and if not if there is any way that the people at the apple store could help me?
    Thank you!

    iPad Photo Recovery: How to Recover Deleted Photos
    http://www.iskysoft.com/iphone-data-recovery-mac/ipad-photo-recovery.html
    How to Restore Lost or Deleted Files from iPad
    http://www.iphone-ipad-recovery.com/recover-ipad-mini-files.html
    How to Recover Deleted Files from iPad
    http://www.kvisoft.com/tutorials/recover-deleted-files-from-ipad.html
    How to Recover Photos from iPad
    http://www.ipubsoft.com/idevice-tips/recover-deleted-photos-on-ipad-mini.html
    iSkysoft Free iPhone Data Recovery
    http://www.iskysoft.com/iphone-data-recovery/
    Recover iPhone/iPad/iPod touch lost data, Free.
    Free recover iPhone/iPad/iPod touch lost contacts, photos, videos, notes, call logs and more
    Recover data directly from iPhone or from iTunes backup
    Preview and recover lost iOS data with original quality
    Wondershare Dr.Fone for iOS
    http://www.wondershare.net/data-recovery/iphone-data-recovery.html?gclid=CJT7i9e 6gb4CFcvm7AodbUEAJQ
    Recover contacts, messages, photos, videos, notes, call history, calendars, voicemail, voice memos, reminders, bookmarks and other documents.
    iPad Data Recovery Software (PC & Mac)
    http://www.anysoftwaretools.com/ipad-data-recovery.html
    Jihosoft Mobile Recovery for iOS
    http://www.fonerecovery.com/iphone-data-recovery.html
     Cheers, Tom

  • HT201274 how to restore my iphone when my phone cant turn on

    my iphone 4 want to upgrade to ios 7,after few hour later my iphone screen turn it into plug in itunes logo.then when i plug in to the computer,it show i needed to restore my iphone.but the problem is my phone cant open to the main page,it just stuck in the plug in itunes logo.i have try restart my iphone oso,but its still not working ,it come back to the same page.so my questios is how can i restore my iphone?

    To move the folder back you need to access:
    \Users\(your username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    And insert the folder back to it, iTunes will automatically recognise it

  • My iphone 4s cannot be turned on after updated to ios 7. can anyone tell me how to solve this

    my iphone cannot be turned on after a week i updated it to ios 7. I have tried many solution to turned it on but none of them works. Now it only appear the apple logo on my screen since 5 hours ago. Can anyone suggest me the best solution

    Hello Anis Squared,
    I would be concerned too if my iPhone was not powering on.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    You can find the full article here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How can add captions or title to a picture now that iPhoto doesn't work after updating to iOS 8.

    I Have updated to iOS 8 and iPhoto is dismissed. How can add a caption /title (not in the image) like I was used with iPhoto? Photos has not this feature.
    please, could anyone help me. I'm a real beginner. Thanks,

    I Have updated to iOS 8 and iPhoto is dismissed. How can add a caption /title (not in the image) like I was used with iPhoto? Photos has not this feature.
    please, could anyone help me. I'm a real beginner. Thanks,
    The photos.app does not (yet) have the option to add captions or tags. It is not possible right now. You can however search for the captions you added previously using the search field.  You can also search for album names.  So, as a work-around, put photos that should have the same caption into an album with a name like the caption.
    See:  Migrating from iPhoto for iOS to Photos on iOS 8
    You may want to send feedback to Apple, that captions and tags are essential and need to be added in an update. Use this form:   Apple - iPhoto - Feedback

  • IPhone won't turn on after update

    I tried to do an update on my iPhone4 and now the phone won't turn back on and iTunes isn't saying that it's in recovery mode.

    I have already tried that, and it just comes back to the screeen that says I need to connect to iTunes, which I am.

  • My iPhone 4s won't turn on after update

    SO tried to update my phone  new software and it went black and did not turn on then it started buzzing and now the screen is blue.

    my q is same as u.    after upgrade ******* ios 8.2 my 4s stuck in recovery mode. every time i connect to itune(my pc) it say it must restore. and i try that 20 time. (when restoring)every time it show apple logo with loading sign, when loading complete, restart, then same before and itune say restore. what is the problem. it was not jailbroken. what should i do......no apple store in my country available

  • I have an unlocked iphones 4s that works with tmoble can i update to ios 7 7

    i had metro pcs unlock my iphone 4s and im runing on t-mobile can i update to ios 7

    Hey Kaylamoefoe,
    Thanks for the question. I understand you are curious about the compatibility of your iPhone 4s with iOS 7. Good news! The minimum system requirement for iOS 7 is the iPhone 4, so you can definitely update!
    iOS 7
    http://support.apple.com/kb/DL1682
    Enjoy the new iOS!
    Matt M.

  • My iPod touch 5th generation won't turn on after the new iOS update

    I've just updated my iPod touch 5th generation to the iOS 8.1.1. (or whatever the newest update is) but once it updated, it now won't turn back on. I've tried plugging it into multiple chargers and computers just in case it wasn't charged, and tired turning it on, but all I get is the apple logo and nothing's happening. What can I do? I haven't backed it up this month and I don't want to loose all my stuff. Thanks.

    Try the following. It is very likely that the iPod will have to be erased:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable              
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     
    In the future make sure yo backup before updating. I always backup to both iTunes and iCloud before updating .

Maybe you are looking for