How to retain emails on Z10 device?

My emails of office email id do not remain on my Z10 after they get downloaded on my laptop. This is a big pain as they are not available for response when on the move later.
This has not happened yet with my gmail id mails.
How to solve this issue?

Hey rskabara,
Thanks for the question.
What type of email account are these messages going missing on? IMAP, ActiveSync, etc.? Also, are you moving these email messages within your email client on your laptop to sub-folders?
I look forward to your response.
Thanks.
-TheSen
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How can get emails on all devices?

How can get emails on all devices? When I read an email on my mac, my iphone doesn't download it. How can I change that setting?? I need to have all emails and all my devices!

It sounds like your using a POP3 email account versus IMAP. With a POP3 account if you do not have the settings configured to leave email on the server the problem you describe will occur. With Outlook 2010 (on a PC for example) you can go into the account settings and configure to leave email on the server. That way both devices will see the email. Check help for your Mac email program for instructions...
http://www.serverintellect.com/support/email/outlook-leave-on-server/
A better solution is if your email provider uses IMAP. IMAP sync email folders between multiple devices. Meaning any device will receive the email, all sent email can be seen on the devices. If you delete email from one device the email is deleted from all the other devices. Check with your email provider to see if they offer IMAP services.
If they do not your choices are to 1) configure email on the Mac as illustrated in the link above or 2) change email providers to something like Gmail or Outlook.com (as examples).
Also see this for the iPad...
Using a POP account with more than one device - Apple Support
FWIW I use Cox IMAP email and fully sync email between a Win 8.1 Update 1 laptop, a Win 7 desktop, an iPad 4, an iPhone 4 and an iPhone 5S.

How to delete emails on all devices simultaneously

Cannot find the answer to my question and probably won't be able to ask using the correct terminology, but...
I have a mac laptop, iphone, and ipad as well as a mobile me account. I also have three email accounts set up on each of these devices through the mail application (me.com, hotmail, and gmail)
I am trying to figure out how to delete emails simultaneously from all devices when I delete it on one device. For example: I delete an email I read on my ipad from my hotmail account and want it it disappear from the inbox on my iphone and laptop. As it is now I have to delete messages separately from all devices... meaning I have to waste time reviewing messages I have already decided to throw away.
Can anyone offer help on how to accomplish this.
Thanks,
Jason

Actually, Yahoo is Imap (as is google). but the point remains - if you are using a pop account, you need to delete the mail from each device.(pop is basically a one way system). If you have an imap account, changes you make of one device are communicated to all your other devices.

Problem accessing YAHOO Email folders on Z10 device

Hi everyone.
There seems to be a problem in problem accessing the folders on yahoo email accounts using z10 device.
I am able to send and receive the email properly using the z10 device. saving drafts are also working fine. But I am unable to access all email that were saved to yahoo folders before my transition to blackberry z10.
I am able to move any email from my inbox to an existing folder under yahoo. and move it back to inbox if required.
But when I try to access a mail that were saved to yahoo folders before my transition to blackberry z10, the following message appears "No enteries in this view". I did mention all folders to sync.- but the systems seems not to be doing that way.
Two scenario's possible:-
1. All folders are not geting sync.
2. Date/ timing issues (restriction) on certain folders coming in picture by default.
Would appreciate if someone could respond how to solve this issue or just forward by the z10 -support email id. plz
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PG

bbcoachrob wrote:
Not really sure how to use this support forum yet.
I have a z10 and for the past week i have not been able to access my yahoo mail. many times for past 6 months i had to enter password, but now when i go to settings to accounts to enter, it just spins while loading and i get nowhere.
I have removed battery, i have made sure new updates are in.
one time i was able to enter password and it gave me a pop saying there was an error.
I am able to receive three other email accounts, they have no problems, just yahoo.
I tried to change wifi settings, but that will not change....
I have also lost all the names of my contacts in the phone book area... it is very strange...
the numbers are there, but the names disappear and say that the contact list is empty
my voice control does not work anymore as it says it cannot access contact book
then one time it loads up after a reboot and the telephone lists are all there... and then next time no
i am assuming all this is related?
can someone write me or tell me where/how to post this problem?
Try removing the CARDDAV, CALDAV and email account that are related to the Yahoo account, reboot the phone, and then just use the wizard, and re-create the accounts
Using the Playbook and the Z10 and the Z30 and loving them
Martin

I have just moved from MobileMe, where I had a 'Family account' (with unique email addresses for my wife and myself) to iCloud. We share the Cal and Contacts on our iMac. How do we sync to multiple devices - we each have iPads and iPhones? Mine sync OK...

We have just moved from MobileMe, where we had a 'Family account' (and we each have our own @me.com email addresses) to iCloud. We share the Cal and Contacts on our iMac. How do we sync to multiple devices - we each have an iPad and an iPhone, but with different accounts set up for mail. Mine syncs OK to Cal and Contacts, but hers doesn't. There must be a way! Please help.

According the this: http://www.apple.com/mobileme/transition.html, "After moving to iCloud, family member accounts are no longer linked to the master account." You can share an iCloud calendar (see http://support.apple.com/kb/PH2690), but I don't think you will be able to share iCloud contacts unless you are signed into the same iCloud account on both phones.

How do I add a new device to my existing email?

How do I add a new device to my email account?

You allowed someone that is not a family member to use your email address for their iTunes account?
If so, what on earth were you thinking? This person can get a free email address at a number of places - AOL, Yahoo, Gmail, Hotmail to name a few.
You will not be able to use your email address for your iTunes account now that you allowed someone else to use it for their iTunes account.

How to delete emails across devices

I want to be able to delete emails once but find if I delete from my iPad mini or iPhone, they still appear on the iMac desktop. How do I get deletions to synch across all three devices?

Unless your email account is an IMAP account, you have to delete the email on each device. The actions in a POP email account do not sync across devices. That only works with IMAP accounts.

HT3228 How do I reestablish hotmail delivery to my iPhone and iPad after I have been locked out? I have reestablished service to my PC, but cannot get email on other devices, even after updating to new passwords.

How do I reestablish hotmail delivery to my iPhone and iPad after I have been locked out? I have reestablished service to my PC, but cannot get email on other devices, even after updating to new passwords.

Sometimes it is fruitless to try to "fix" a broken account on an iOS device. I would delete the account on both devices and then configure the account again from scratch.

How do I sync my email on multiple devices?

I read my email from several devices: my home computer, work computer, phone and ipad. If I read it on one device and delete it, is not deleted when I read it from the other devices. Is there a way to sync them so I can read, delete, save, file one time and not have to do it multiple times, depensing on what device I am using to read the email?

Closes is to have all your devices leave the email on the server rather then pull it all, but then you have to monitor space to make sure its not all lost. Perhaps have a email client on your main PC pull all copies but leave them for say 30 days before deleting. You would also have to cc yourself on sent mail.

For an iCloud and/or Windstream email account, how can I delete emails across multiple devices, without having to go to each device?

I have a friend with an iCloud email account and Windstream account on both her iPad and iPhone... She's saying that when she deletes an email from one device, it doesn't delete it from the other automatically... She's using both emails through the "Mail, Contacts and Calendars" settings under the "Settings" menu; not through apps... I've had her check both of her email account settings to make sure that the settings were consistent... I've never had this issue with Exchange or Gmail, and I don't use the iCloud email account, so I'm a little unfamiliar with what else to look at... Can someone offer some advice, please?
Thank you for your help!

IMAP is the mail protocol that allows you to delete a message one place and have it delete everywhere else. iCloud uses IMAP, so it should be working. If the messages never delete, then something may be incorrect in the settings. The easiest thing to do with iCloud is to logout of the account on every device, and then login again. (Another common problem with iCloud email is people often have two Apple IDs, and thus may have two iCloud email accounts. If you get confused about which one you're using, you may think you've deleted email when you actually haven't.)
If the iCloud messages do ultimately delete across all devices, then it could be that some devices aren't set to "Push" but are instead set to "Fetch" the newest info from the server. Fetch can be set to as long as an hour between check-ins.
The same holds true for Windstream if she's using an IMAP account there, too. If it's a POP account, then deleting a message one place will never delete it anywhere else—that's the way POP works.

HT5538 How do you separate multiple iOS devices using the same apple id account for Face Time calls and iMessaging?

How do you separate multiiple ios devices using the same apple id account for Face Time calls and iMessaging?

The only way I have seen is to have each device use a if fervent email account, if they all are on the same email the FaceTime connection is either to a phone number or to an email address. If they ar all on the same email, it is up to the user to decide which to use.

Outlook email as the device default calendar

I got my Blackberry at the end of February,and established my Outlook email as the default email for the device calendar and have had no problem sync'ing the calendar and contacts between Outlook and the device using the Blackberry Desktop Software.
A Blackberry core update was pushed and installed on the device recently, and since then, the device could not keep the Outlook email as the email for the device default calendar.  Each time when it occured, one of the two things happened: either any appointment I entered on the device would be labeled as Outlook email calendar item, separate from all items of the device default calendar (visible in different color indicator), in which case the added appointmend could not be sync'ed to my desktop Outlook calendar; or all my default calendar items would be reassigned to Outlook email calendar (the color indicator changed to green instead of the default blue), in which case  the device would ask to delete ALL appointment items on my desktop Outlook calendar when sync'ing because it couldn't reconcile the default calendar with the Outlook email calendar.
Each time when the problem occurs, I would delete the Outlook email (so that the device had no default email) and then reinstalled it so that the Outlook email was the email for the device default calendar.  The sync works after that but only for a short while each time. Then the problem reappeared.
When I sync'ed the device with desktop Outlook,  I also noticed that on the device under Setup > Email Accounts, the Synchronization Options for the Outlook email has only the box for "Deleted Items" and not boxes for calendar and contacts, though I don't know whether that makes any difference.
I suspect there must be something wrong in the recent Blackberry core update that is messing up the default calendar when it's linked with an Outlook address. Could you help fixing this problem please.
Solved!
Go to Solution.

Hi,
Just to clarify I did not question the VPN connection as being the problem with your email. My point was accessing a networked MS Outlook email account via VPN would I think change the way the sync and reconciliation worked.
The term device default in these calendar discussions can be confusing as "default" is used as a CICAL calendar description and a device calendar description.
The service books could have certainly caused the problems. I would suggest reading this article describing how the device calendar works with items not associated with a CICAL from an email associated calendar. The merge function is not the point, the calendar process is.
Please let me know your thoughts.
Thanks,
Bifocals
KB19240 How to merge multiple calendars into one calendar on the BlackBerry smartphone
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How to delete a photo from Device-Work/photos

How to delete a photo from Device-Work/photosI saved a photo from my work email account (it's a picture of a golf green) and afterward, I noticed that I can't really do anything with it.
How do you delete files from the "work" side of the phone?
Also curious why these files are even there if you can't do anything with them...what's the point?

i didnt even know there was a work side to the phone.
its my personel phone but i use it for work as well but dont have a work email set up as its the national health nhs.net and there is so much protection that i couldnt be bothered with it.
only way i think you could get round this problem is sending the email with the attachment to one of your personel emails like yahoo which if you have that set up on your phone and save the attached picture it will automatically be saved in your pictures folder.

My Z10 device automatically encrypted all my data and has refused decrypting

Dear team,
kinly help with a solution to this problem. My BB Z10 device has its encryption button 'ON' and has refused to be turned off. On several occassions, i have tried decrypting both the device and SD Card but it refuses. How do i trobleshoot or fix this permanently ? I think its a bug in the system.
regards,
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Go to Solution.

calli_234 wrote:
Dear team,
kinly help with a solution to this problem. My BB Z10 device has its encryption button 'ON' and has refused to be turned off. On several occassions, i have tried decrypting both the device and SD Card but it refuses. How do i trobleshoot or fix this permanently ? I think its a bug in the system.
regards,
Hi
Could you explain what you mean by "...refused to be turned off..."? Is the ON / OFF button greyed out? Are you getting some message when you are denied decryption?

How long are emails kept ?

How long are emails kept?

It depends on your internet mail service provider and any settings you may have made as to retention. I use ATT Yahoo mail and I have emails from years ago. If you use a mail service like Yahoo, the emails are retained on Yahoo's server.
 Cheers, Tom

How to retain emails on Z10 device?

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