How to retrieve security question info...

How to retrieve security question info if I have deleted the original recovery email. I go to change password, get stopped at security questionnaire, I do not have the recovery email. Is there a way I can reset the "security question info" recovery email?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions

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How to retrieve security question

how to retrieve security question

You have contact apple. They will transfer to the account security dept. You will still have to answer security questions and info. insufficient info means there will be no changes to the account.

HT201303 Ive forgotten my security questions info! How do I restore my security questions info

Ive forgotten my security questions info! How do I restore my security questions info

Welcome to the Apple community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

HT5312 How to reset security question on itunes

How to reset security question

If you can remember them then you can login here and change them : https://appleid.apple.com
If you can't remember them and you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

HT1725 How to resolve security questions in order to access account

How to resolve security questions in order to access account? Who should I contact or email ?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

HT1918 how changing my security questions?

how changing my security questions?

If you can remember their current answers then you can login here and change them : https://appleid.apple.com
If you can't remember their answers and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

How to change security question

how to change security question in apple id. I forgot my answers. Please help

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124195)

I have a problem in retrieving security question

I have a problem in retrieving security question because of the lack of an option that can restore him to question the safety of e-reserves .. Please solution

for security question issue u will need to contact applecare at 1800aplcare
they will need to verify ur identity so have access to id.apple.com when u call

HT201303 How to reset Security question and awsers?

Hi
How to reset Security question and awsers?

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Hi I need help on how fix my security questions it tells me to resend questions to email but the email it's asking me to send them to i don't know that email it's not mine !

Hi I need help on how fix my security questions it tells me to resend questions to email but the email it's asking me to send them to i don't know that email it's not mine !

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97724)

How to reset security questions on apple id i forgot them

how to reset security questions on apple id i forgot them

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98055)

HT1918 How recalled the security question for account iTunes

How recalled the security question for account iTunes

Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team.

How to reset security questions without rescue address

How to reset security questions without rescue address

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(124475)

How to reset security questions without backup email

how to reset security questions without a back-up email?

Hello Willar52,
Thanks for the question. If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

HT5312 How to Recover Security Questions

I have now been locked out of Itunes for 8 hrs. Too many attemps. All I needed to know was how recover my security questions.
Any help

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(86173)

How to retrieve security question info...

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