How to run explorer and upload to support files

Hey Unix gurus
i got an issue with one of our T2000 server and when contacted sun support told us to run the explorer and upload to support files,so that they can determine the problem and fix it.can anyone help me how to run the explorer and upload the files to sun support.
I truly appreciate your assistance
Regars
etc.

You can run the explorer using below command /opt/SUNWexplo/bin/explorer
and the output gets stored in gz format in /opt/SUNWexplo/output directory
To upload the explorer you can use the below link
http://supportfiles.sun.com/upload
Hope this helps

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