How to safely disconnect the Reader Digital Book from the computer after using it with the Reader Library software.

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WARNING: The Reader device should never be ejected under the following conditions or permanent damage to the Reader device may occur:
NOTES:
A data transfer is in progress
Your computer is accessing the Reader device or compatible memory card inserted in the Reader device.
A file in the Reader device or a compatible memory card in the Reader device is open.
If you are not transferring any data and would like to disconnect your Reader device, click the eject button in the Reader (eBook) Library software. The message on your Reader device will now be USB connected and you can safely remove the connection or continue to charge.
NOTE: If you have already closed the Reader Library software, you can use the Safely Remove Hardware feature of the Windows® operating system to disconnect your Reader device from the computer.

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http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US

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How to uninstall the Reader Digital Book USB drivers in the Windows operating system.

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Connect your Reader Digital Book to the computer.
Click Start and then click Control Panel.
In the Control Panel window, click System.
The next step will depend on your operating system:
Windows® XP operating system:
Click the Hardware Tab and then click the Device Manager button.
Windows Vista® and Windows® 7 operating system:
In the left pane, click Device Manager.
Click the plus sign in front of Universal Serial Bus controllers.
Click to select USB Mass Storage Device.
NOTE: If there is more than one USB Mass Storage Device in the list, you can determine which one is the Reader device by disconnecting and then reconnecting it from the computer. When you do this, make note of which device was removed and then added to the list.
On the menu, click Action and then click Uninstall.
In the Confirm Device Uninstall box, click OK.
Disconnect the Reader Digital Book from the computer.

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How to charge the Reader Digital Book.

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Follow these guidelines when charging your Reader Digital Book:
If you charge via a USB connection and leave your Reader Digital Book connected to the computer to charge and the computer goes into sleep/hibernation, charging will stop and the red charge indicator on the Reader will turn off. If left connected, your battery may begin to discharge. To avoid this, turn off any sleep/hibernation settings while charging or set your sleep or hibernation settings to come on after your Reader Digital Book has been charged and then disconnect it from the computer once charging has completed.
If possible charge the Reader device using an AC Adapter (optional for some models). When using the AC adapter to charge your Reader device, depending on your model, you with either see a lightning bolt symbol that appears next to the battery icon [FIG. 1] or a battery icon with an arrow [FIG. 2] that appears in the lower-right corner of the display of your Reader device. This is an indication that it is connected to AC power and is charging the battery properly. If the symbol is not present, double check the AC Adapter to ensure that your Reader device is properly connected. This symbol does not appear while charging via a USB connection.
It will take approximately 4 hours to achieve a full charge with a computer. It will take approximately 2 hours to achieve a full charge with the optional AC Adapter.
If your Reader Digital Book is left connected to a powered USB hub while the computer is shut down, your battery may begin to discharge. Disconnect your Reader from the hub when the computer is not powered on.
Always verify that your Reader is fully charged by disconnecting it from the computer and checking the battery indicator. The battery indicator will display 4 black bars when it is fully charged
After charging your Reader device, if the Reader Library software is still open, you should use the eject button in the Reader Library software to safely eject your Reader device. If you already closed the Reader Library software, you should use the Safely Remove Hardware feature of the Windows® operating system.
NOTE: When storing the Reader for a long period of time, use the Device Shutdown feature in the Advanced settings menu. After using Device Shutdown, it may take approximately 30 seconds for the Reader to start the next time the Reader is turned on.

How to reset the Reader Digital Book.

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There are two different types of reset procedures you can do on your Reader Digital Book - soft and hard.
Soft Reset
IMPORTANT: A soft reset can be performed anytime and will resolve most issues.
Locate the reset button access hole. It is labeled RESET and, depending on your model, can be found on the back or bottom of your Reader device.
PRS 500 NOTE: On the PRS-500 model, you must remove the soft cover to locate the rest button access hole.
Using a thin object such as a paper clip or stylus (included with touch models), press the RESET button.
The screen will not change after pressing the RESET button. You must now slide the POWER switch or press the POWER button (PRST1 only) to turn on the Reader device again.
Hard Reset
WARNING: There is a risk of data loss. After doing a hard reset, you will need to restore your content. Your purchased books can be restored from your account at the Reader store.
IMPORTANT:
You should only do a hard reset if necessary and as the last step for troubleshooting.
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How to safely disconnect the Reader Digital Book from the computer after using it with the Reader Library software.

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