How to save CS3 print presets?

Greetings,
Here is my issue: When I go to the print dialog and choose save preset, I make the changes ( I want a tabloid preset that selects tray 4 from our Splash server/Docucolor 12 setup) but when I select the "Printer" button and choose "Paper Feed" and switch it from Auto select to Tray 4, it won't retain my Tray 4 setting. It remembers everything else. This causes the print job to go to the error queue with the error "no 11x17 paper trays installed" - when there are and paper is in there.
I want to be able to share this preset with the other designers in the office.
Mac OS 10.4.11/Adobe CS3 Design Standard
Any thoughts?

Are the optional trays listed in the printer setup for your printer? Maybe they need to be activated.

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