How to scan documents in windows 8.1 on hp pavillon g 7, using an all-in-one photosmart printer

I have recently bought the pavillon g7 but can't find the hp icon I used to use for scanning. Could you please tell me where to find it; then how I should proceed. (I installed "scan/capture" but couldn't do anything with that either!) Thanks for any help.

Interesting to know that normal file extraction did not work. Try these steps:
Please download the program known as "WinRar" from this website: WinRAR.com
Open the WinRAR program and click on the arrow on the upper right side to choose your file destination
Choose your Full Feature Software and Driver you downloaded previously.
Select the Extract Icon at the top and you will see the following window open. Choose the folder you created on the desktop and click OK.
Once this extraction has completed, we can open the folder on the desktop and run the Setup.exe file.
Let me how it goes when it works. Thanks!
Mario
I worked on behalf of HP.

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Hi,
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hI @ARYANPRINJHA ,
I see by your post that you are unable to scan. I can help you with this.
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
How is the printer connected? (USB/Ethernet/Wireless)
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Have a nice day!
Thank You.
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Hi @EslamHassan
Welcome to the HP Support Forums. I gather that you have a question regarding the HP All-in-One Printer Remote app.
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HI FLFO:
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00836418&tmp_task=solveCategory&cc=us&dlc=en&lc...
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Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Welcome to the HP Forums!
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I work on behalf of HP
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How to scan documents in windows 8.1 on hp pavillon g 7, using an all-in-one photosmart printer

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