How to scan on Mac OS10.10.2 by HP Color LaserJet Pro MFP M177fw?

hello,
i try few different way but still don't know how to scan things.
anyone know how to scan on Mac OS10.10.2 by HP Color LaserJet Pro MFP M177fw?
it have no problem on printing by wifi.
thanks,
Les

Hi Les,
Follow these steps to scan with the HP Scan software:
http://support.hp.com/us-en/product/HP-Color-LaserJet-Pro-M170-Multifunction-Printer-series/5303438/...
If you do not have the HP Scan Software located as the socument states, download and install the following software.
Be sure to seect HP Scan while installing the software:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=kj-124923-3&cc=us&dlc=en&lc=en...
Additionally you may scan with Apple's software by following these steps instead:
http://support.hp.com/us-en/product/HP-Color-LaserJet-Pro-M170-Multifunction-Printer-series/5303438/...
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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HP Color LaserJet Pro MFP M177fw How to Scan

I just bout the HP Color LaserJet Pro MFP M177fw printer today and don't know how to use the scanner. I use Windows 8 operating system. Please advise how to use th scanner function. Thanks.

Hi, From page #38 of the manual: Scan by using the HP Scan software (Windows)
Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application.
1. Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (Letter, A4, or smaller) with the long edge of the paper along the left side of the scanner glass.
2. Click Start, and then click Programs (or All Programs in Windows XP).
3. Click HP, and then select your product.
4. Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary.
5. Click Scan.
NOTE: Click Advanced Settings to gain access to more options.
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HP Color LaserJet Pro MFP M177fw Scanning

I bought and jsut setup an HP Color LaserJet Pro MFP M177fw.
We are a Mac household, and we connect via wireless to the printer, which works great.
My issue is scanning. On the little screen on the printer, I can copy, print and even fax. No option for scanning. There is some bullsh*t app that I've had to download via HP called Readiris, which is useless. There is no apparent way to initiate a scan via this app.
So I've bought a multifunction printer that doesn't scan. Any help?

It doesn't scan?!
Below is the text from the first page of the first link one clicks on about this printer. How _on earth_ is one supposed to deduce pre-purchase that it doesn't scan from the main menu? Argh. As an HP employee myself, this is aggravating in the extreme.
Ok, venting aside, this link <http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967506#N229> is not offering a solution.
I am running OSX 10.9.1. I am unable to find the Full Driver to donwload in order to connect to this printer in a manner that would enable any of the 3 methods of scanning (Via Preview, Image Capture, etc.) to work. Can you please provide a link to the Full Driver for this MFP M177fw for Mac OSX 10.9? Thanks.
*** Start copied text from online website on HP printer ***
This affordable HP Color LaserJet Pro MFP brings vibrant color printing
in-house, and boosts productivity with Ethernet connectivity. Enable easy
printing at work, home, or on the go with mobile printing features.1
Print speed:4
Black: Up to 17 ppm; Color: Up to 4 ppm
Scan resolution: Up to 1200 x 1200 dpi (hardware); Up to 1200 x 1200 dpi
(optical)
Copy resolution: Black (text): Up to 300 x 300 dpi; Black (graphics): Up to
400 x 600 dpi; Color (text and graphics): Up to 300 x 300 dpi
Display: 3.0" LCD (color graphics)
Standard connectivity: Hi-Speed USB 2.0 port; built-in Fast Ethernet
10/100Base-TX network port; Wireless 802.11b/g/n
Duty cycle:5
Up to 20,000 pages

Mac cannot detect scanner option on HP Color LaserJet Pro MFP M177fw after trying every method

Hello,
I have recently purchased the new printer HP Color LaserJet Pro MFP M177fw and I am having a lot of trouble trying to scan. I have spend hours trying to fix this.
I have tried all the methods on this website, (trying through preview, printers and scanners (no scanner option showing) image capture, etc. I have also installed all the necessary drivers with no luck (CD and from HP website)
Then I tried all the other methods that were listed, I have tried restarting, deleting drivers and proceeding through image capture, preview and sanner and printers, it just does not have scan option anywhere.
The printer is working fine though, and I am connected to the printer through wifi
I do not know what else to try, please help.
Kinds regards
Zhanna

Hi @student ,
I see by your post that you aren't able to scan through the wireless network. I would really like to be able to help you resolve this issue.
When you added the printer, did you add it as a Bonjour printer or did you have to type in the IP address and add it through IP Protocal? The reason I am asking is because when adding the printer through IP Protocal you can only print, your not able to scan with the printer added this way.
Check the driver name that is installed for the printer. It should list just the printer's name. (HP Color LaserJet Pro MFP M177fw )
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen should show the name.
If the printer name isn't listed properly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver. (you might have to click the drop down to select the printer's name to add it in)
If you are still having issues, uninstall the printer software.
Uninstalling the Printer Software.
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer.
Empty the trash.
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then install the printer software again. HP Color LaserJet Pro MFP M176/M177 Series Software.
If the issue persists, connect the printer directly to the Mac and try and scan through a USB connection. Just to rule out a network issue.
Please let me know the outcome.
Have a fantastic day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Un able to install Scan to Email app on Color LaserJet Pro MFP M177fw

Hello!
I recently purchased Color LaserJet Pro MFP M177fw as my home printer.
Main thing i was looking for was Scan to Email feature.
As I read in specifications provided in this product description I see:
http://www.shopping.hp.com/shopping/pdf/cz165a.pdf
Digital sending standard features: Scan to E-mail by HP SW; scan to application by HP SW ; scan to file by HP SW
Once I try to install Scan to Email app i get following message once i try to install app:
What is wrong, that i cannot install app that was one of main choice points of this printer.
TWAIN and using computer scanning process is clear, so no need instructions how to scan using computer.
I especially need fucntion that i scan document on printer, then enter email and its emailed.
Thank You in advance for clarification,
Martins

Hi MrJansons,
There are a numerous ways to scan and email from your printer. Please go through the below links.
Make sure you have installed the software driver for your printer on your machine and then follow any of the methods to scan and email.
http://support.hp.com/us-en/document/c03476857
Kind Regards,
Oliver
"Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

Scan to email on Color LaserJet Pro MFP M177fw

I am trying to download the Printable "Scan to Email" onto my Color LaserJet Pro MFP M177fw but It keeps throwing an error?
When I bought the printer (yesterday) i was told that I could set it up to Scan in a document and have it automatically send out as an email to a recipient. How do I accomplish this?
thanks!
This question was solved.
View Solution.

Step by step -
I want to walk up to my M177FW
place a document on it
scan it to either an email address or a folder on a server on my network
My old unit the OfficeJet 6500 could do this - i cannot believe the newer tech cannot. Please tell me what i'm doing wrong and please do not ask me to walk to a PC and run special software. Use the scenario above - thank you

HP Color LaserJet Pro MFP M177fw cannot scan or copy

My HP Color LaserJet Pro MFP M177fw cannot scan or copy. Screen on the printer just show calibrating only
Bsically an't scan or copy, the printer is just showing a message on the display of "calibrating".
Thank you for help

Hi @Ern88 , I can help you with not being able to scan or copy. The printer is showing that it is stuck calibrating.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try to make a copy again.
Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Color Laserjet Pro MFP M177fw has a "Scan Error22"

How can I get this "Scan Error 22" resolved on my MFP M177fw printer?

Hi mcdermott35,
Welcome to the HP Forums! I see that you are getting the Scan Error 22 on your HP Laserjet MFP M177fw printer. I am happy to help you with this scanning issue! Please see this guide. A 'Scanner Error 22' Message Displays on the Printer Control Panel. Please make sure, the power cable is plugged directly into the wall outlet, not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Hope this helps, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

New color laserjet pro mfp m177 will not scan or copy

Product is new. The problem is that this unit will not scan or copy. I downloaded the latest drivers, but they would not install completely. I also ran thru some trouble shooting guides on the HP website, but still it doesn't work. It tries to make a copy, but it acts like it starts and then stops without completing the function. It's almost like the scanner mechanism is stuck. Anyone ever have this problem with a brand new printer?

Hello , Thanks for posting in the HP Forums, and welcome! I understand you are unable to make a copy or scan on your new HP Color LaserJet Pro M177fw MFP. I'd like to help you with this. Firstly, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
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Hello there,
To get your issue more exposure, I would suggest posting it in the commercial forums since your product is a commercial product. You can do this at Commercial Forums.
Enjoy your day!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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I'm sorry, but I have a problem, and solution on this web-page didn't help me A 'Scanner Error 22' Message Displays on the Printer Control Panel. Have you got any other solutions of this problem?
Respectfully yours,Alexander.

Hi @boostoman ,
I see that you are experiencing issues with the printer getting a "Scanner 22" error. I would like to help you.
Sorry for the inconvenience caused. Please follow this HP document on A 'Scanner Error 22' Message Displays on the Printer Control Panel. Make sure this printer is plugged into a direct wall, not a surge protector. If you haven't already tried it yet.
Please keep the scanner lid open and then press the copy button.
Check if the scanner bulb glows or moves.
Also to see if the scanner moves freely across the glass.
I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.
If you're still receiving the same problem, it may be caused by Hardware, then please contact HP technical support for further assistance. Call 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Contact HP.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi @jaimelalone ,
I see that you are having issues getting the printer setup on the network. I would be happy to help you.
Usually the standard length for a Ethernet cable is 100 ', with a direct connection from the printer to the router, depending on the quality of the cable.
Here is a document for A 'Network Product(s) Not Found' Error Displays for the HP Color LaserJet Pro MFP M176n Printers and...
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Editting PDF documents that were created by a MAC doesn't work because of font incompatability. How can we get MAC fonts and load in our Adobe Acrobat Pro 9?

If it's a Mac font and you're on Windows, you can't. If you are also on a Mac, you'll need to purchase the fonts (fonts are generally non-transferable, like software. One of the reasons pdf exists), install them and try your edits.
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HT1338 I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store US. The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.

I need to how can I have Mac OS Lion, as I bought my Macbook Pro in beginning of June 2011 from Apple Store in US.
The serial number of my product is C0*******H2M. Please confirm me that I can have it for free, and how could I install it. Many Thanks.
<Edited by Host>

Sorry, but that opportunity has long passed. Your options now are:
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
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       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer)
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
         3. MacBook Pro (Mid/Late 2007 or newer)
         4. MacBook Air (Late 2008 or newer)
         5. Mac mini (Early 2009 or newer)
         6. Mac Pro (Early 2008 or newer)
         7. Xserve (Early 2009)
     Are my applications compatible?
         See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
     Am I eligible for the free upgrade?
         See Apple - Free OS X Mountain Lion upgrade Program.
     For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion.

How to scan on Mac OS10.10.2 by HP Color LaserJet Pro MFP M177fw?

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