How to scan with hp 8500pro

Question

how to scan  with a hp 85000pro

Answer 1

Hi SanMiguel,
Welcome to the HP Forum!
To do the job (scan) effectively, you should install the Full Feature Software for your printer onto your computer.  The FFS contains the HP Solution Center which, in turn, controls the Scan function and all its features.  Scan "how-to" help is outlined in the printer's manual starting around page 51.
If you do not (or cannot) install the FFS, you can try using "Webscan" as outlined in the Printer's manual, starting on page 53:
OFFICEJET PRO 8500 User Guide
The download size for the Software can be large, so plan accordingly.  That is, if your internet speed is slow, plan on downloading the installation file when you are not doing a lot of other activities.
Here are the instructions to look for and install the software for your printer.
 In many cases, you can (re)install the Full Feature Software for your printer to enhance its capabilities.  The HP Solution Center is an integrated part of the FFS.
(Re)install the basic driver or Full Feature Software:
Drivers control hardware connected to the computer (wired or wireless).
Software controls the programs that interact with the User.
Go to the top of the forum page to Support and Drivers
Enter your Printer Model information, and then go to Software and Drivers...
Enter your Operating System in the Drop-down menu...  Scroll down
Look for category Driver - Product Installation Software
Select the appropriate Basic Driver or Full Feature Software – if available for your printer Save the *.exe installation package on your computer -
NOTE the name and the location of the file when you save it.  The *.exe file will likely save to the "Downloads“ folder.
Install the Software / Driver installation package.  If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select ‘run as Administrator’ and install.
NOTE:  There is sometimes a lot of information at the printer’s website manuals, how-to pages, and alerts for your printer.  Be sure to take an extended look at what’s available.
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I hope this helps!
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