How to scan with hp officejet 4500
How to use the hp officejet 4500
Hey @Eben61 ,
Thanks a lot for the question, now lets get you an answer!
I understand that you are looking to learn how to scan on your HP Officejet 4500.
So that I am able to further assist you with this I need you to let me know which operating system you are using and how you have the printer and the computer connected
1. What Operating System are you using? Press the link to find out, in case you don't know already. http://whatsmyos.com/
2. Is the printer connected via a Wireless connection or a USB connection?
Look forward to hearing back from you.
I worked for HP.
Similar Messages
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[SOLVED] Can't Scan with HP OfficeJet 4500
My cups says at http://localhost:631/printers/HP_Officejet_4500_G510g-m this:
HP_Officejet_4500_G510g-m
HP_Officejet_4500_G510g-m (Idle, Accepting Jobs, Not Shared)
Description: HP Officejet 4500 G510g-m
Location:
Driver: HP Officejet 4500 g510g-m hpijs, 3.14.10 (color, 2-sided printing)
Connection: usb://HP/Officejet%204500%20G510g-m?serial=CN21CG201N05CQ&interface=1
Defaults: job-sheets=none, none media=na_letter_8.5x11in sides=one-sided
and it prints fine.
But I can't scan now. I could before. This is what I see in my terminal:
$ sudo hp-check
Saving output in log file: /home/kirk/hp-check.log
HP Linux Imaging and Printing System (ver. 3.14.10)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if
the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP
supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and
run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: arch distro is not found in AUTH_TYPES
warning: unknown- version is not supported. Using unknown-0 versions dependencies to verify and install...
| SYSTEM INFO |
Kernel: 3.17.4-1-ARCH #1 SMP PREEMPT Fri Nov 21 21:14:42 CET 2014 GNU/Linux
Host: arch
Proc: 3.17.4-1-ARCH #1 SMP PREEMPT Fri Nov 21 21:14:42 CET 2014 GNU/Linux
Distribution: unknown
Bitness: 64 bit
| HPLIP CONFIGURATION |
HPLIP-Version: HPLIP 3.14.10
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.14.10
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.14.10
html=/usr/share/doc/hplip-3.14.10
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=yes
internal-tag=3.14.10
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: No such file or directory
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
| External Dependencies |
policykit Admin-Policy-framework OPTIONAL - 0.112 OK -
gs Ghostscript REQUIRED 7.05 9.15 OK -
network Network-wget OPTIONAL - 1.16 OK -
scanimage Shell-Scanning OPTIONAL 1.0 1.0.24 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.31 OK -
dbus DBus REQUIRED - 1.8.10 OK -
cups CUPS REQUIRED 1.1 2.0.1 OK 'CUPS Scheduler is running'
xsane SANE-GUI OPTIONAL 0.9 0.999 OK -
| General Dependencies |
error: reportlab Python-PDF-Lib OPTIONAL 2.0 - MISSING 'reportlab needs to be installed'
libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
error: pil Python-Image-Lib OPTIONAL - - MISSING 'pil needs to be installed'
pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.11.3 OK -
libjpeg JPEG-Lib REQUIRED - - OK -
libpthread POSIX-Threads-Lib REQUIRED - 2.20 OK -
python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
python-devel Python-SDK REQUIRED 2.2 3.4.2 OK -
pyqt4 Python-Qt4 REQUIRED 4.0 4.11.3 OK -
cups-devel CUPS-SDK REQUIRED - 2.0.1 OK -
sane-devel SANE-SDK REQUIRED - 1.0.24 OK -
libusb USB-Lib REQUIRED - 1.0 OK -
sane Scan-Lib REQUIRED - 1.0.24 OK -
cups-image CUPS-Image-Lib REQUIRED - 2.0.1 OK -
libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK -
python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
python-notify Desktop-notifications OPTIONAL - - OK -
| Compile Time Dependencies |
gcc gcc-Compiler REQUIRED - 4.9.2 OK -
libtool Build-tools REQUIRED - 2.4.2 OK -
make GNU-Build-tools REQUIRED 3.0 4.1 OK -
| Python Extentions |
cupsext CUPS-Extension REQUIRED - 3.14.10 OK -
pcardext PhotoCard-Extension REQUIRED - 3.14.10 OK -
hpmudext IO-Extension REQUIRED - 3.14.10 OK -
| Scan Configuration |
hpaio HPLIP-SANE-Backend REQUIRED - 3.14.10 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.14.10 OK -
| DISCOVERED SCANNER DEVICES |
/^Cerror: User exit
Done.
I kill it because it just hangs. The issue appears to be "reportlab needs to be installed" but I beleve I have all the packages installed:
$ sudo pacman -Qs pyth
local/cython 0.21.1-1
C-Extensions for Python
local/gnome-python 2.28.1-9
PyGNOME Python extension module
local/libftdi 1.2-1
A library to talk to FTDI chips, optional python bindings.
local/libreoffice-still-common 4.2.7-2 (libreoffice-still)
Common files for LibreOffice maintenance branch
local/pygtk 2.24.0-5
Python bindings for the GTK widget set
local/pygtksourceview2 2.10.1-5
Python bindings for gtksourceview2
local/pyorbit 2.24.0-5
Python bindings for ORBit2
local/pyqt4-common 4.11.3-1
Common PyQt files shared between python-pyqt4 and python2-pyqt4
local/python 3.4.2-1
Next generation of the python high-level scripting language
local/python-atspi 2.12.0-1
Python 3 bindings for at-spi
local/python-bsddb 6.0.1-3
Python interface for BerkeleyDB
local/python-cairo 1.10.0-4
Python bindings for the cairo graphics library
local/python-dbus 1.2.0-4
Python 3.3 bindings for DBUS
local/python-dbus-common 1.2.0-4
Common dbus-python files shared between python-dbus and python2-dbus
local/python-gobject 3.14.0-2
Python 3 bindings for GObject
local/python-pyqt4 4.11.3-1
A set of Python 3.x bindings for the Qt toolkit
local/python-reportlab 3.1.8-1
A proven industry-strength PDF generating solution
local/python-setuptools 1:7.0-1
Easily download, build, install, upgrade, and uninstall Python packages
local/python-sip 4.16.4-1
Python 3.x SIP bindings for C and C++ libraries
local/python-xdg 0.25-2
Python library to access freedesktop.org standards
local/python-xlib 0.15rc1-6
A fully functional X client library for Python programs
local/python2 2.7.8-2
A high-level scripting language
local/python2-beaker 1.6.4-2
Caching and sessions WSGI middleware for use with web applications and stand-alone Python scripts and applications
local/python2-bonobo 2.28.1-9
Python bindings for interacting with Bonobo
local/python2-boto 2.34.0-1
A Python interface to Amazon Web Services (AWS)
local/python2-bsddb 6.0.1-3
Python interface for BerkeleyDB
local/python2-cairo 1.10.0-2
Python2 bindings for the cairo graphics library
local/python2-crypto 2.6.1-2
Collection of cryptographic algorithms and protocols, implemented for use from Python 2.
local/python2-dbus 1.2.0-4
Python 2.7 bindings for DBUS
local/python2-distutils-extra 2.38-2
Enhancements to the Python build system
local/python2-ecdsa 0.11-2
Implementation of ECDSA in Python
local/python2-gconf 2.28.1-9
Python bindings for interacting with GConf
local/python2-gnomecanvas 2.28.1-9
Python bindings for the GNOME Canvas
local/python2-gnomekeyring 2.32.0-15
Python bindings for libgnome-keyring
local/python2-gnomevfs 2.28.1-9
Python bindings for interacting with gnome-vfs
local/python2-gnupginterface 0.3.2-2
A Python interface to GNU Privacy Guard (GnuPG).
local/python2-gobject 3.14.0-2
Python 2 bindings for GObject
local/python2-gobject2 2.28.6-11
Python 2 bindings for GObject2
local/python2-keybinder2 0.3.0-2
Library for registering global keyboard shortcuts - Python 2 bindings
local/python2-keyring 4.0-2
Store and access your passwords safely.
local/python2-libgnome 2.28.1-9
Python bindings for libgnome
local/python2-lockfile 0.10.2-1
Platform-independent file locking module
local/python2-mako 1.0.0-1
Hyperfast and lightweight templating for the Python2 platform
local/python2-markupsafe 0.23-1
Implements a XML/HTML/XHTML Markup safe string for Python
local/python2-notify 0.1.1-13
Python bindings for libnotify
local/python2-numpy 1.9.1-1
Scientific tools for Python
local/python2-paramiko 1.15.1-1
Python module that implements the SSH2 protocol
local/python2-pyqt4 4.11.3-1
A set of Python 2.x bindings for the Qt toolkit
local/python2-pysqlite 2.6.3-4
A Python DB-API 2.0 interface for the SQLite embedded relational database engine
local/python2-sip 4.16.4-1
Python 2.x SIP bindings for C and C++ libraries
local/python2-wnck 2.32.0-15
Python bindings for libwnck
local/python2-xdg 0.25-2
Python library to access freedesktop.org standards
local/sip 4.16.4-1
A tool that makes it easy to create Python bindings for C and C++ libraries
local/wxpython 3.0.2.0-1
A wxWidgets GUI toolkit for Python
and I just reinstalled some and rebooted.
I am a bit lost as to what's wrong.
Last edited by CaptainKirk (2014-12-05 12:23:09)In reality I couldn't print either. Not sure what really fixed it, but it seemed that adding hpoj from AUR and rebooting did it. I then readded the printer and now all works.
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Problems Scanning with HP Officejet 4500
I am trying to scan a doc with my 4500. Everything seems to be going fine: i have marked it "Save to Doc," I see a preview on my computer, but when i hit finish no file is created in My Scans. Could this be because the "Scan To:" field in "Scan Options" is blank? Any suggestions welcome.
This question was solved.
View Solution.Solved by following the instructions at the following post: "HP Solution Center does not save scanned files"
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How to scan with Officejet 4500 G510n-z on mac
How do you scan a document? I have a Officejet 4500 G510n-z and I am working on a Mac, OSX 10.8.5
@EsterNewton, welcome to the forums
I read about how you are looking to scan with your Officejet 4500 Wireless, on your Mac running 10.8.
See this guide to install the full feature driver to have the scan software: HP Officejet Full Feature Software and Driver - Mac OS X 10.8 Mountain Lion
Next, see this guide for instructions on how to scan: Scan from OS X v10.8 Mountain Lion With the Full Feature HP Software for HP Multifunction Printers
I hope you can scan successfully from there, have a wonderful Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
How do I get my Officejet 4500 Desktop to print straight copies again? They currently print askew.
How do I get my Officejet 4500 Desktop to print straight copies again? They currently print askew. This is frustrating, when I need to make copies of the printouts I have to adjust the way it lays on the copy glass to try and get a straight print.
Have you tried reoving a cartaridge and putting it back in? Any time you put in a new cartaridge, the printer prints a page you should scan that will align the printer.
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how to scan with a hp 85000pro
Hi SanMiguel,
Welcome to the HP Forum!
To do the job (scan) effectively, you should install the Full Feature Software for your printer onto your computer. The FFS contains the HP Solution Center which, in turn, controls the Scan function and all its features. Scan "how-to" help is outlined in the printer's manual starting around page 51.
If you do not (or cannot) install the FFS, you can try using "Webscan" as outlined in the Printer's manual, starting on page 53:
OFFICEJET PRO 8500 User Guide
The download size for the Software can be large, so plan accordingly. That is, if your internet speed is slow, plan on downloading the installation file when you are not doing a lot of other activities.
Here are the instructions to look for and install the software for your printer.
In many cases, you can (re)install the Full Feature Software for your printer to enhance its capabilities. The HP Solution Center is an integrated part of the FFS.
(Re)install the basic driver or Full Feature Software:
Drivers control hardware connected to the computer (wired or wireless).
Software controls the programs that interact with the User.
Go to the top of the forum page to Support and Drivers
Enter your Printer Model information, and then go to Software and Drivers...
Enter your Operating System in the Drop-down menu... Scroll down
Look for category Driver - Product Installation Software
Select the appropriate Basic Driver or Full Feature Software – if available for your printer Save the *.exe installation package on your computer -
NOTE the name and the location of the file when you save it. The *.exe file will likely save to the "Downloads“ folder.
Install the Software / Driver installation package. If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select ‘run as Administrator’ and install.
NOTE: There is sometimes a lot of information at the printer’s website manuals, how-to pages, and alerts for your printer. Be sure to take an extended look at what’s available.
====================================================================================
I hope this helps!
Say “Thanks!” for the Help by clicking the Kudos Star on the Left
Did this solution fix your problem? Mark this Post “Accept as Solution” !
Note: You can find “Accept as Solution” only on threads started by you.
2012 Year of the Dragon!
Kind Regards,
Dragon-Fur -
How to scan with an office jet 6500a and a Mac OS 10.9.4?
how to scan with an office jet 6500a and a Mac OS 10.9.4?
This question was solved.
View Solution.Hi midandco,
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend readding the printer with theOS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
Please let me know.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green. -
How to scan with hp envy4500 in windows 8.1
can not scan with hp envy 4500 all in one printer using windows 8.1 print works good. message can' connect to computer
Hi,
Have you installed Full software and drivers to your computer yet ? You may have to re-install this properly.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
How to scan with a HP Desk Jet 3632
How to scan with a HP Desk Jet 3632
Hi, How do you connect your printer now ? The following manuals may help: http://support.hp.com/us-en/product/HP-DeskJet-3630-All-in-One-Printer-series/7172306/model/7599657/manuals/ Regards.
-
How to scan with capture image and save 10.6.8
how to scan with capture image and save 10.6.8 ?
Instructions for using Image Capture for this available via the 2nd section.
http://support.apple.com/kb/HT2502 -
I am trying to scan a document with my officejet 4500?
is anyone can help me?i am trying to scan a document to my officejet 4500 ..but the printer panel said; No scan options.Refer to device documentation to trouble shoot?what is that mean?what should i do?
Hello everyone, I was having this exact issue myself, and after finding no help whatsoever from the manual that comes with the device itsself, there is no mention of scanning in it at all, I played around with it myself. GO to the HP solutions center icon that is on your computer, click on that, go to scan picture or document, whichever it is that you are trying to scan, and all the options for scanning will come up and you will be able to scan without problems. Documents and pictures will be saved to your computer if that is what you choose as well as this is what I was trying to do, and you do not have to use the document feeder. I have read everything else on here and tried it all and none of it works, this does work. I tried it several different times before typing this post.
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How to print 'booklet' on Officejet 4500 Wireless?
The office I work in has just bought a new Officejet 4500 Wireless, but we are unsure how to print a booklet. With our old printer, the option came up once you hit print, but now it doesn't. Does anyone know how to print a booklet on this type of printer? Thanks for advice. The opertaing sytem is Windows 7 if that makes a difference.
Hi there kittypotpie,
This article covers printing booklets via office. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too. -
Link to Windows 8.1 Printer (Fax, Copy and Scan) Drivers for OfficeJet 4500 G510n-z
Hello:
Need to know where I can find updated drivers for my OfficeJet 4500 G510n-z printer. I am using Windows 8.1 operating system.
I have tried using the link at HP, but at the point that it supposedly gets to the install window, it asks me to insert the disc that came with the printer. When I do that, I still get an error message saying something like "the link cannot be found." I also get another message at some pont indicating that the full version needs to be uploaded. Then, the same process starts all over again. I should add that the printer disc says that it is compatible with XP, Windows 7 and other earlier versions, but not 8 or 8.1
I have tried this 6 or 7 times with the same result. Dell (the company from which I bought the laptop) was useless and suggested I contact HP.
I can no longer scan, either, because the computer isn't recognzing that the printer has a scan function, so when I go to use PaperPort 12 to scan stuff, it doesn't recognize that a printer is attached.
Any help resolving these problems would be greatly appreciated.
Thanks!
This question was solved.
View Solution.Oops! Thanks "Shlomil" not "Shlomi" - Sorry!
-
Pc to fax problem with hp officejet 4500
when using the pc to fax function in hp officejet 4500, the person receiving the fax is not clear. the text is broken with horizontal lines
Welcome to the forums maurivik
I saw your post about how when you send a fax, the received fax is showing lines through it. I would suggest trying the troubleshooting guide below for this issue to hopefully have it corrected.
Received Faxes Are Blank or Have Vertical Lines
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Enjoy your day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution! -
Error message fax scan canceled on officejet 4500 all in one when faxing from the solution center.
I keep getting the error message fax scan canceled on my hp officejet 4500 all in one when I try to fax from the hp solution center,I have no proplem faxing from the officejet 4500 itself. I appreciate any light that you can shed on this matter.Thank you.
Hey @kburns7934 ,
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Enjoy your Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!
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