How to scan with HP printer

I have a MacBook Pro and have never been able to use any HP Printer/Scanner to scan.  Under the HP utility program, the printer/scanner is not recognized.  I am currently using a HP 4780.  I also cannot make it work with my wireless system.

You've got the latest drivers?
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-70896-3 &cc=us&dlc=en&lc=en&os=219&product=3794615&sw_lang=

Similar Messages

  • How to scan with an office jet 6500a and a Mac OS 10.9.4?

    how to scan with an office jet 6500a and a Mac OS 10.9.4?
    This question was solved.
    View Solution.

    Hi midandco,
    I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
    Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
    I would also suggest running your Apple updates:  OS X: Updating OS X and Mac App Store apps
    After the updates, I would recommend readding the printer with theOS X v10.9 Mavericks: Installing and Using the Printer on a Mac.
    Please let me know.
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • How to scan with hp 8500pro

    how to scan  with a hp 85000pro

    Hi SanMiguel,
    Welcome to the HP Forum!
    To do the job (scan) effectively, you should install the Full Feature Software for your printer onto your computer.  The FFS contains the HP Solution Center which, in turn, controls the Scan function and all its features.  Scan "how-to" help is outlined in the printer's manual starting around page 51.
    If you do not (or cannot) install the FFS, you can try using "Webscan" as outlined in the Printer's manual, starting on page 53:
    OFFICEJET PRO 8500 User Guide
    The download size for the Software can be large, so plan accordingly.  That is, if your internet speed is slow, plan on downloading the installation file when you are not doing a lot of other activities.
    Here are the instructions to look for and install the software for your printer.
     In many cases, you can (re)install the Full Feature Software for your printer to enhance its capabilities.  The HP Solution Center is an integrated part of the FFS.
    (Re)install the basic driver or Full Feature Software:
    Drivers control hardware connected to the computer (wired or wireless).
    Software controls the programs that interact with the User.
    Go to the top of the forum page to Support and Drivers
    Enter your Printer Model information, and then go to Software and Drivers...
    Enter your Operating System in the Drop-down menu...  Scroll down
    Look for category Driver - Product Installation Software
    Select the appropriate Basic Driver or Full Feature Software – if available for your printer Save the *.exe installation package on your computer -
    NOTE the name and the location of the file when you save it.  The *.exe file will likely save to the "Downloads“ folder.
    Install the Software / Driver installation package.  If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select ‘run as Administrator’ and install.
    NOTE:  There is sometimes a lot of information at the printer’s website manuals, how-to pages, and alerts for your printer.  Be sure to take an extended look at what’s available.
    ====================================================================================
    I hope this helps!
    Say “Thanks!” for the Help by clicking the Kudos Star on the Left
    Did this solution fix your problem?  Mark this Post “Accept as Solution” !
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    Dragon-Fur

  • How to scan with a HP Desk Jet 3632

    How to scan with a HP Desk Jet 3632

    Hi, How do you connect your printer now ? The following manuals may help:     http://support.hp.com/us-en/product/HP-DeskJet-3630-All-in-One-Printer-series/7172306/model/7599657/manuals/ Regards.

  • How to scan with capture image and save 10.6.8

    how to scan with capture image and save 10.6.8 ?

    Instructions for using Image Capture for this available via the 2nd section.
    http://support.apple.com/kb/HT2502

  • Problems scanning with HP printer and Mavericks

    I recently installed the GM version of Mavericks and tried to scan some stuff and it came up with this error "An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only." I tried repairing permissions and reinstalling the scanner software, but to no avail.....I'm not certain if it is because of Mavericks or something unrelated to that...any suggestions?

    Hi burdell1,
    As I am sure you know, OS X Mavericks has not yet been released by Apple. Gold Master is only a version of the Mavericks and was released to developers but not yet to the public. The HP software you are using is not compatible with the OS X 10.9, it was designed for the 10.8. This is likely why you are experiencing the issues you are having.
    Maybe try scanning with he system preferences rather then the HP Scan software. How to Scan without HP Software.
    Method one: Scan from Apple Preview
    Method two: Scan from Apple Image Capture
    Method three: Scan from Print & Scan
    With any luck on of the above options will enable you to start scanning again. Hope the information I have provided is helpful!
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Cannot print or scan with USB printer over wifi from airport express / time capsule wifi

    Hi everybody,
    I have recently set up time capsule connected to the router from the telephone company but created a new wifi network for the time machine to better work. Now I have bought an airport express to be able to use my USB printer over the WIFI network. I have to laptops, the printing works fine over the mac book air but not over the macbook pro. On top of that I cannot scan with either of the devices.
    I have scanned most of the information out there but this issue seems not to be addressed properly anywhere. Advices given do always repeat itself but no solution worked for me.
    Now I have plugged the usb from the printer directly back into mac book pro and the problem seems to persist here too. The message I receive everywhere is this one:
    The software for the printer was installed incorrectly.
    Would you like it to be repaired?
    When I hit the Repair button a notice says 'repairing permissions' but nothing really happens. In the end nothing has been printed.
    Resetting the printing systems has not really changed anything either. The problems persist.
    This is the screen I get when the printer is directly plugged in through USB:
    Result: printer recognised and installed, I cannot print (The software for the printer was installed incorrectly), but I can scan (probably because of the hint ('multifunction')
    When I try to install the printer through the network connection (wifi network over time capsule and airport express) I get this image:
    Result: printer recognised over bonjour but without multifunction (in other words without scanning), I cannot scan nor print (The software for the printer was installed incorrectly)
    As I already mentioned any solution I found online would not work. Now the qustions are:
    1) why can't I print? The drivers seem to be there but somehow broken, and I don't know how to repair it
    2) why can't I scan over wifi? It sould possible that any function that can be performed over cable should also be able to performable over air, right?
    I would very much appreciate any kind of help.
    Thank you in advance,
    Cris

    What's up doc?
    HP has not provided "network" drivers to allow advanced features when the the All-in-One is connected to the USB port on the Time Capsule.
    Therefore, only the printing function is supported when the All-in-One is connected to the Time Capsule's USB port.
    If you need advanced features like fax, copy, scan, maintenance etc., you will need to connect over the WiFI network, or connect the All-in-One directly to your computer.

  • Problems scanning with hp printer

    I use HP Photosmart B110 all in one and after changing wifi network have had nothing but trouble. Having lost any connection between mac mini and printer eventual i got the printer function to wok - problem is the scan function is inaccessible now.
    Any suggestions please?

    Hi burdell1,
    As I am sure you know, OS X Mavericks has not yet been released by Apple. Gold Master is only a version of the Mavericks and was released to developers but not yet to the public. The HP software you are using is not compatible with the OS X 10.9, it was designed for the 10.8. This is likely why you are experiencing the issues you are having.
    Maybe try scanning with he system preferences rather then the HP Scan software. How to Scan without HP Software.
    Method one: Scan from Apple Preview
    Method two: Scan from Apple Image Capture
    Method three: Scan from Print & Scan
    With any luck on of the above options will enable you to start scanning again. Hope the information I have provided is helpful!
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • How to scan with hp officejet 4500

    How to use the hp officejet 4500

    Hey @Eben61 ,
    Thanks a lot for the question, now lets get you an answer!
    I understand that you are looking to learn how to scan on your HP Officejet 4500.
    So that I am able to further assist you with this I need you to let me know which operating system you are using and how you have the printer and the computer connected
    1. What Operating System are you using? Press the link to find out, in case you don't know already. http://whatsmyos.com/
    2. Is the printer connected via a Wireless connection or a USB connection?
    Look forward to hearing back from you.
    I worked for HP.

  • How to scan with my deskjet f2480 in Windows RT for ARM-processor based tablets or computers.

    How do I scan a document with my HP Deskjet F2480  in Windows RT for ARM-processor based tablets or computers? I have a microsoft Surface tablet and have no problem printing  but it refuses to recognise my deskjet for scanning I have downloaded HP Scan and capture application but no joy

    Hi Billjames0151, welcome to the HP Forums. If one of these methods do not enable you to scan on RT:  How to Scan Windows RT or Windows 8 Tablets
    Then you should try reinstalling it using this method: Install the Printer Software in Windows RT or Windows 8 on a Tablet
    I hope that helps.
    TwoPointOh
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • How to scan with Preview...

    Hey everyone!
    I'm wondering how I can scan with Preview... Is it under file>Import Image??? oh, or is my problem because my printer is plugged into my AirPort Extreme?
    my printer is a Canon MP160...
    Thanks for your help!

    Hi
    You won't be able to use a scanner (or the scanner part of a multifunction printer) that's connected to an Airport base station. You'll have to connect it directly to your Mac with USB to scan.
    Normally, when you install a scanner, it comes with scanning software, which you would use to initiate the scan; alternatively, there may be a "scan button" on the unit itself, which will launch the software and perform the scan. Make sure you check for updated software on the Canon site (check especially for 10.5 compatibility), as bundled CDs often contain outdated drivers.
    Matt

  • How to scan with hp5524 wireless

    How do  you scan with hp wireless printer 5524

    modeng,
    Welcome to HP Community !
    Thank you for taking time to post in your inquiry. I can see that you would like to know how to scan wirelessly using you HP Photosmart 5524 e-All-in-One Printer.
    Solution
    1. Please try and click on this link.
    Errol Flynn Andino Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution. Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.

  • Scanning with samsung printer/scanner/copier

    why won't my samsung  scx-4726f scan with the new os x upgrades?

    Will it print normally? Try using Applications/Image Capture to see if you can scan. You also might try looking posting on the Samsung support web site - maybe someone has figured it out.

  • How to scan with HP AIO 309A to Mac 10.8.5?

    I am using an HP Photosmart 309A all-in-one printer. After updating to Mountain Lion 10.8.5 I am not able to scan at all. Image Capture does not work, it states "no camera or scanner connected." The HP Scanner program states refer to documentation. I was able to scan prior to updated to the newest version of Mountain Lion. Anyone have the same problem and have you found a solution? Thanks! Note: Connected wirelessly and the printing and faxing work perfectly wirelessly.

    Yes I checked HP updates and they did help to determine the three methods where to find "Scan" on the Mac-
    1. Method 1- Click System Prferences>Print & Scan>Click on Printer>Click Scan>Open Scanner>Click Show Details  Method 2- Scan from Apple Preview >File>Import from Scanner Method 3- Scan from Apple Image Capture >Click on Image Capture>Select you printer from the list>Show Details.
    That's what was described. However, I was unable to accomplished a Scan with any of the three methods because "Scan" was not available with the three. Evidently the Apple download of the drivers doesn't seem to recognize my printer even though it is listed as a printer that is supported. I even downloaded the Apple printer updates for Mountain Lion. That didn't work either. Unplugged the printer waited one minute, restarted the Mac and nothing seemed to work. Oh well tomorrow is another day and I will try again.

  • How to scan with hp envy4500 in windows 8.1

    can not scan with hp envy 4500 all in one printer using windows 8.1 print works good. message can' connect to computer

    Hi,
    Have you installed Full software and drivers to your computer yet ? You may have to re-install this properly.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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