How to schedule an appointment with a contact that does not have an e-mail address

I want to use MS Office Outlook to schedule appointments with clients that may not have an e-mail address. They way appointments are made at our office is that a clients calls to ask for an appointment, the appointment book is consulted for the open time
slots and a date and time is agreed. There is no need to send out an e-mail address even if the client has an e-mail address. Right now if a client does not have an e-mail address Outlook does not even show the option to set an appointment.
On the day of the appointment the clients are phoned and it would be nice to be able to just click on the appointment and then have the computer make the call via Skype.
This is supposed to be easier than using an appointment book with a pencil and eraser.
Al Kaufmann

Hi,
It's a good suggestion but currently there's no such feature in Outlook.
For more information about scheduling an appointment in Outlook:
http://office.microsoft.com/en-001/outlook-help/schedule-an-appointment-HP010354410.aspx
Regards,
Melon Chen
TechNet Community Support

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