How to see a survey response in CRM2007

Hello all of us,
I have created a survey with standar questions (without marketing attributes) and send it to my customers via mail. They have answered the survey but where can I see the responses?
thanks in advanced

Hi
You need to check the technical settings of the survey in UI you have created. You will find the place they are saved in. You will also find the replies in the campaign automation for a particular survey.
Edited by: Bhavpreet Goyal on Nov 13, 2009 12:52 PM

Similar Messages

Activity Creation from Survey Response

Does anyone know the standard program (or process) that is run in CRM that creates activities from the survey responses? I am trying to implement campaign automation which is triggered from the activity via an action, but I am not sure how you get the survey response to create the activity. Is there is a program that needs to be run to use the entries in the CRM_SVY_DB_SV and CRM_SVY_DB_SVY tables?
Thanks!

Gregor -
Thanks for the information, but maybe I didn't state my question clear enough.
This is what I am trying to achieve and according to what I have read in the SAP Campaign Management Best Practice document, it should be able to be completed.
Create a survey using the CRM_SURVEY_SUITE under the Marketing folder. Use the standard PBO and PAI interfaces (CRM_SVY_ACTIVITY_CREATE_PBO and CRM_SVY_ACTIVITY_CREATE_PAI). I generate a URL and send it via e-mail through a Campaign in the Marketing Planner that uses campaign automation.
When the response to the survey is submitted, it should generate an activity transaction type 0000 automatically and then trigger the next step of the campaign automation process.
The issue that I am having is that I am never getting the 0000 activity type to generate based on the survey being submitted. The answers are getting saved in the CRM_SVY_DB_SV and CRM_SVY_DB_SVY tables, but no activity.
Do you know what is suppose to generate the activity from the survey response?
Thanks!
Darcie

How do I see calendar event responses (accept, decline,...)?

Does Yosemite Calendar track the responses? I just can't seem to find a way in the Calendar app itself on my macbook how to see who accepted, declined, maybe, or didn't respond at all yet. I see this very easily from my iPhone calendar app, just not on Mac.
Thanks!

I'm not seeing where it shows me that. Is it only the icons that tell me this? There's no hover text or right click menu option that gives any other indication.

How to return multipart HTTP response containing image data as well as xml data

Hi,
My web service accepts
request as string and returns response as string. Being new to ASP.Net, please clarify my below doubts.
a) How
can i provide multipart response of the below format while returning response in string format.. How to implement multi-part response where I need to return Image data as well as xml data also.
HTTP/1.0 200 OK
Date: Wed, 03 Mar 2004 14:45:11 GMT
Server: xxx
Connection: close
Content-Type: application/xxx-multipart
Content-Length: 6851
Content-Type: image/jpeg
Content-Length: 5123
CommandID: asset14521
<5123 bytes of jpeg data>
Content-Type: xxx-xml
Content-Length: 1523
<?xml...
Thanks,
Divya

Hi MeetDivya,
I suggestion you post the question in the ASP.NET forums at
http://forums.asp.net/. It is appropriate and more experts will assist you.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

How to see the Missing Auth in HR

Hi...
When I am trying to use the Tcode CBIH12 in ECC6 (client 200), It is throwing the below error message:
cbih12 --> Hit List ( F8 ) --> It is showing the below error message:
Internal Program Error: SAPLCBIH_ER00
SAPLCBIH_ER00
ERROR_CBIH_ER30_ER_READ 3)
Message no. C$153
Diagnosis:
Internal System error
Procedure:
Notify your system Administrator
Error data:
SAPLCBIH_ER00
SAPLCBIH_ER00
ERROR_CBIH_ER30_ER_READ 3
But, I am able to access successfully in client 300 in the same system.
When I see the SU53 in client 200 where I am getting the problem, Authorization check is Successful.
But it seems it's clearly an "Authorization" issue.
So, How to see the Missing authorizations in HR.
Can anybody help on this ??
Thanks..
Hari

Hi...Thanks for the response.
Ravi: No dumps(ST22) and also No error messages(SM21) are being created for this problem.
Julius:
We are getting the problem for the agent Type: EXPO_BIO in clinet 200.
We are able to get the data for the same Agent Type: EXPO_BIO in clinet 300.
Both are using the same Standard Function Module.
And also able to get the data for the another Agent Type:EXPO_CHEM in both the clients which is also using the same Function Module.
So it might not be the problem with the Function Module.
And also I have SAP_ALL authorization. I was able to access this till two days before.
2 days before only they implemented EHS authorisations. There onwards we are facing the problem.
Thanks in Advance..
Hari.

How to see the IDOC structure in XML format

Hi, I am ver new to MII. I configured connection between SAPand SAP MII and IDOC is triggering in SAP MII. I can see the idoc triggered in Message monitor.
Now my query is how to see the IDOC structure in XML format? I written a transaction where I am assigning transaction.xml to my Local.xml and trying to display with message action block. When I display the message I am getting message as below
<?xml version="1.0" encoding="UTF-8" standalone="no"?>
There is no data in the xml, but in SAP side i seen data and segment which sent to MII as a IDOC. Please help me how to resolve this issue.

Hi, Thanks for quick response.
In Message monitor I seen the IDOC list after executing POIT transaction code in SAP.
But the display button is disabled always in message monitor screen. I want to take this IDOC and save it in my SQL database. So I want to see this IDOC structure in XML format. Where i can see this structure?

Survey Response vanishes

a co-worker created a survey. After testing for a while, he mailed a link to the survey to his users.
After a couple of days, he checked and the survey reports 5 responses.
He mails the remaining users asking them to please complete the survey.
One of the users responds back that he submitted his responses on the first day.
On careful examination of the responses that do show, the response IDs are 17, 18, 19, 20, and 22.
So, there is an ID that I would have expected to find, but I do not see there.
When the user attempts to fill out the survey again, he gets a vague error that in the ULS correlates to "You cannot take the survey a second time" (seriously Microsoft? You can't just say that to the user on their screen?)
So the user cannot retake the survey. The user's response is not in the list of responses. A response ID is "missing" in the list of responses.
I do not see any way to examine the list directly, but from what I can see, I doubt I would see anything different if I could see the "naked" data.
The respondent and the survey creator are not satisfied with the situation as it is now.
Obviously the user could recreate his survey using surveymonkey or some other web site designed for surveys.
However, I have several groups who want or need to use the surveys heavily. I am hesitant to recommend it given this issue.
Is this common - for responses to just vanish?
If so, does anyone know why it happens or what to do to get the responses back?
If not, does anyone have any ideas what might have gone on?
Thank you

These survey responses don't vanish, SharePoint doesn't make incomplete entrie visible to anyone, even the administrators.
What you'll need to ask the users experiencing that message to do is to click on the "view all responses" link and to edit thier current entry, or delete it and then retake.
Steven Andrews
SharePoint Business Analyst: LiveNation Entertainment
Blog: baron72.wordpress.com
Twitter: Follow @backpackerd00d
My Wiki Articles:
CodePlex Corner Series
Please remember to mark your question as "answered" if this solves (or helps) your problem.

How to create Service and response profiles

Hello Gurus
I have configured the IC Web Client in solution manager 4.0 system. But in sservice ticket i am not able to see the SLA info. Please tell me
where to give these SLA parameters ?
How to create service and response profiles?
Shuold i use SLF1 instead of SLFN to maintain SLA ?
Please tell me how to do these it will be very helpful....

Hi Naveen
The Service and Response Profiles can be created in the easy access menu using the path
SAP Menu> Service> Service Contracts and Service Plans--> Maintain availability and Response Time
Availability time is also know as service profile
And then assign these service and response profiles to your Servie Product Master which will be used in the service ticket.
For the field to be available to enter teh service and response profile in the product master, assign the set types COMM_PR_SRV to the category in which the product will be created
Hope this would help.
Regards,
Rekha Dadwal
<b>
You gain a point for every point that you reward. So reward helpful answers generously</b>

Survey Response

Hi all,
does anyone knows, how to configure a simple survey response scenario. I created a survey which I send to customers. If the customer click on the url, fill out the survey and send it back....nothing happens.
I don't know what'S wrong....so if anybody have an idea or a good guide or blog...let me know
Thanks in advance
Tobias

Hi Tobias,
When you sending a survey to a customer just append ++ at the end of the URL in your mail form. It is the tracking ID.
Also ensure that the Survey settings have checkbox, Evaluation with and without Business information Warehouse Ticked (Tcode: CRM_SURVEY_SUITE)
If you are sending survey via campaigns, ur survey should be craeted in the Marketing Application.
For every response which comes from the customer an Activity of trnasaction type 0000 gets created. Also if u check in transaction CRM_SURVEY_SUITE, there is a button called Evaluation click on that after selecting ur survey, it shall also show u the response.
Wish the information is useful.
Regards,
Shalini Chauhan

HOW TO SEE DASHBOARD ON MOBILE ?

Dear Expert,
I have created Dashboard in Dashboard Designer using Mobile component.
Now I want to see the same dashboard on my mobile, Please help me how to see dashboard on mobile.
My dashboard Process
BEX Query -- > Webi ---> Web Services --> Dashboard
Many Many Thanks In Advance.
Regards,
Divyesh Patel
(9930578182)

SAP Mobile Server
The SAP Mobile Platform runtime server is called SAP Mobile Server. SAP Mobile Server is an instance of SAP Mobile Server installed as the application server to manage resource intensive traffic/communication/transactions, such as PUSH payload and synchronization, between the scale-out nodes and the data server cluster. SAP Mobile Server can be installed as a cluster. In a production environment, the SAP Mobile Server must be installed on a 64-bit host.
There are two types of server nodes that can be installed:
Application Service node – (mandatory) runs all services.
Scale Out node – (optional) specifically designed to allow the stateless request/response HTTP and synchronous message services to be horizontally scaled.

How to see the details of archived vendor account?

Hi,
User want to see the detail line items of a vendor account for year 2002. As it has been archived, we are able to see the balances only but not the details. Can anyone please let me know, how to see the details for an archived data.
Quick response will be appreciated.
Thanks & Regards

Hello,
Use t.code SARI for archived line items
give archiving object MM_EKKO and archiving infrostructure SAP_DRB_MM_EKKO and execute
you will get other screen and fill the necessary fileds and execute.
regards
kumar.

CRM Survey Responses not coming back into the CRM system - WHY????

Hey guys,
I am trying to implement the campaign automation. My problem now is, that I am not getting the survey responses back into the CRM System so the next campaign element cannot start.
We do not use a BW; and in terms of the .xml for the URL generation I used bsp and not for example mailto. When I tested the URL it worked fine. I as well checked the workflows, they also seem fine. When I created the mailform and inserted the hyperlink I choosed the option no tracking as I said before, we do not use a BW.
Can you tell me if I missed any configuration steps? I also started the internal CatServer, as mentionend in many notes.
I highly appreciate your help.
Best regards,
Janine

Hi,
we are using campaign automation with Surveys and we are able to see responses. Maybe try these steps:
- generate a survey like in Create, run and analyze an E-Mail Campaign with a Survey (Part 1)
- generate the url for your survey and insert it inside a mail form,activating the option "tracking via target site" (since you need to track responses and your survey is on the CRM domain)
-create a simple campaign that sends a mail using your mail form and pass some BP in the target group, then make them answer the survey: under "contact statistics" you should see the number of outbound mails and the number of inbound contacts with the number of BPs that answered to your survey
Once you are sure that this scenario is working, you can set conditions in campaign automation on the type of response received in the survey, etc... (like in http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/20283126-36ca-2d10-6983-92ed18d36644?QuickLink=index&overridelayout=true )
Hope this helps,
regards,
laura

HT3266 HI... I NEED SEE MY ID OF MY COMPUTER.. IS THE UUID HOW I SEE THIS? IS NOT THE IP OR SOMETHING LIKE THAT.. PLEASE I NEED UR HELP PLEASE...

Hi everyone.. the problem is: The server have all the UUID or ID of the computers.... but in windows we know how to see that but in mac we dont have idea to where see this number... so.. i try in terminal with some commands but everytime say the UUID of hardware or UUID of user but i need other UUID and this UUID is the number that the server say that is mine....
Is strange....
In windows we found a program,, but in mac i dont find some program can help my problem... My UUID is the same only show me the UUID of Hardware... i need the 4 UUID of the computers...
Thanks

Ok, Mr. Happy Duck, mouse over to the Apple menu in the top/left corner, select About this Mac. Click on More Info... then on System Report... The Hardware overview should give you all you need.

In SQL Trace how to see which statement getting more time .

Hi Expart,
In SQL Trace (T-code ST05) . I am running the standard transaction . how to see which statement
running more time and less time . suppose one statement running more time so how resolve the
performance .
Plz. reply me
Regards
Razz

> The ones in 'RED' color are the statement which are taking a lot of time and you need to
> optimise the same.
No, that is incorrect, the red ones show only the ones which need several hundret milliseconds in one execution. This can even be correct for hard tasks. And there are lots of problem, which you will not see
I have said everything here:
SQL trace:
/people/siegfried.boes/blog/2007/09/05/the-sql-trace-st05-150-quick-and-easy
Go to 'Tracelist' -> Summarize by SQL statements', this is the view which you want to see!
I summarizes all executions of the same statement.
There are even the checks explained, the slow ones are the one which need a lot of time per record!
See MinTime/Rec > 10.000 microseconds.
Check all number of records, executions, buffer, identicals.
The SE30 Tipps and Tricks will not help much.
Siegfried

How To See Numbers In Arabic Instead Of Indian Format

I want to see numbers in Arabic format not in Indian format when i log on the Arabic Interface .
I have EBS (12.0.6) installed on Linux centos , I have implement the below Oracle Metalink Note to solve this issue
How To See Numbers In Arabic Instead Of Indian Format [ID 785243.1]
I installed all the patched mentioned in the note (Apply forms version 10.1.2.2.0 with the forms patch 7488328 , Apply patch 7207440:R12.TXK.A , Apply patch 7601624 - NEW PROFILE OPTION: FORMS DIGIT SUBSTITUTION)
These patches add the Profile option (FORMS DIGIT SUBSTITUTION) , but when i try to used it has no effect at all .
So kindly if you have any idea about this issue please help me.
Regards
Fadi Lafi

Hi,
These patches add the Profile option (FORMS DIGIT SUBSTITUTION) , but when i try to used it has no effect at all .At what level you have set this profile option?
So kindly if you have any idea about this issue please help me.Have you bounced the application services after setting this profile option? If not, please do so, login again and see if it works.
Thanks,
Hussein

How to see a survey response in CRM2007

Similar Messages

Maybe you are looking for