How to send a Announcements in CRM WebUI for Call center role.

Hi
In some cases if we are shutdowing the prodcution server we want to send a group message to all the users in call center.
How to do this.
Please suggest.
Regards
Hanu M

Hi,
in the IC_Webclient and in the CMS-Role you could use broadcast messaging for this.
your message is displayed on the bottom of the screen as ticker.
Add in SAPGUI a new favorite
BSP-Application: BSP_BROADCAST
Start-Page: abap_broadcast.htm
Kind regards
Manfred

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