How to send a complaint email to apple?
I bought my iPhone online about one week ago and received my iPhone by today 29/Jan/2013. Unfortunately, my iPhone dosn't work and there is not any Apple store around my living area. What should I supposed to do with this problem?
I want to complaint aginst the Apple and send them a complaint email but I couldn't find any email address!
If I want to go to the nearest Apple store, I should buy a ticket worth 20 US$ to go and back to Kuala Lumpur (Capital City of Malaysia) which is 3 hours by bus. I am so angry because after a week of waiting I was so happy that finally I will get my iPhone but I received a defective Phone. And I am also wondering that why there is not any warranty card inside the box!!!
Hello.
I'm Taleh Gahramanov from Baku, Azerbaijan. On June 1, 2013 in your Baku-Azerbaijan branch "Alma Store", I bought on a credit iMac (27"/3.2QC/2x4GB/1TB/GTX675MX-1GB/WLMKB) for 2.149 AZN with a period of one year guarantee on the behalf of my friend Asgar Imamverdiev. But a week later I noticed some problems in the screen of computer and I went to Alma Store for asking about this problem. I was told that this problem happens in all computers. Afterwards the same problem happened again. I took the computer to Apple technical service in Baku and I was told that there's a serious problem in the display.
Showing my one year guarantee, I required a new computer. But I was told the following: "Wait, we'll order a detail, it will arrive in a month. So we'll repair the problematic part and will let you know. If you wish, take a computer till the arrival of spare part. When the part arrives, we'll let you know."
I don't want a repaired computer. Besides, if I wait for a month, my work will be delayed. For that reason, I ask you to susbstitude my problematic computer with a new one.
In advance thanks!
Computer
(1P) Part No. MD096RS/A
(S) Serial No. C0******NCW
Model No. A1419
<Edited by Host>
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This package I'm attaching allows to send Hebrew Language email + attaching files to it.
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==================================
begin
demo_mail_heb.send_html_mail_attach(p_sender => '[email protected]',
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p_subject => 'שלום וברכה עולם',
p_data => '<hr><b>בוקר טוב</b><hr>',
p_file_name => 'but_choose_file.gif',
p_file_mime_type => 'application/pdf',
p_file_URL => 'http://10.172.246.160:7777/i/but_choose_file.gif');
end;
Second Here is the Package (please note you will have to modify few settings in order to enable it , such as mail server address ..etc)
======================================================================================
CREATE OR REPLACE PACKAGE demo_mail_heb IS
----------------------- Customizable Section -----------------------
-- Customize the SMTP host, port and your domain name below.
smtp_host VARCHAR2(256) := 'mail.oracle.com';
smtp_port PLS_INTEGER := 25;
smtp_domain VARCHAR2(256) := 'oracle.com';
-- Customize the signature that will appear in the email's MIME header.
-- Useful for versioning.
MAILER_ID CONSTANT VARCHAR2(256) := 'Mailer by Oracle UTL_SMTP';
--------------------- End Customizable Section ---------------------
-- A unique string that demarcates boundaries of parts in a multi-part email
-- The string should not appear inside the body of any part of the email.
-- Customize this if needed or generate this randomly dynamically.
BOUNDARY CONSTANT VARCHAR2(256) := '-----7D81B75CCC90D2974F7A1CBD';
FIRST_BOUNDARY CONSTANT VARCHAR2(256) := '--' || BOUNDARY || utl_tcp.CRLF;
LAST_BOUNDARY CONSTANT VARCHAR2(256) := '--' || BOUNDARY || '--' ||
utl_tcp.CRLF;
-- A MIME type that denotes multi-part email (MIME) messages.
MULTIPART_MIME_TYPE CONSTANT VARCHAR2(256) := 'multipart/mixed; boundary="'||
BOUNDARY || '"';
MAX_BASE64_LINE_WIDTH CONSTANT PLS_INTEGER := 76 / 4 * 3;
-- Sent clear Html Email
procedure send_html_mail (p_sender in varchar2 default null,
p_recipients in varchar2 default null,
p_subject in varchar2 default null,
p_data in varchar2 default null,
p_mime_type in varchar2 default 'text/html; charset=windows-1255');
-- Sent Html Email with Attachment
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p_recipients in varchar2 default null,
p_subject in varchar2 default null,
p_data in varchar2 default '<b>áå÷ø èåá òåìí - áãé÷ä</b',
p_mime_type in varchar2 default demo_mail_heb.MULTIPART_MIME_TYPE,
p_file_name in varchar2 default 'but_choose_file.gif',
p_file_mime_type in varchar2 default 'application/pdf',
p_file_URL in varchar2 default 'http://10.172.246.160:7777/i/but_choose_file.gif');
-- A simple email API for sending email in plain text in a single call.
-- The format of an email address is one of these:
-- someone@some-domain
-- "Someone at some domain" <someone@some-domain>
-- Someone at some domain <someone@some-domain>
-- The recipients is a list of email addresses separated by
-- either a "," or a ";"
PROCEDURE mail(sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
message IN VARCHAR2);
-- Extended email API to send email in HTML or plain text with no size limit.
-- First, begin the email by begin_mail(). Then, call write_text() repeatedly
-- to send email in ASCII piece-by-piece. Or, call write_mb_text() to send
-- email in non-ASCII or multi-byte character set. End the email with
-- end_mail().
FUNCTION begin_mail(sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
priority IN PLS_INTEGER DEFAULT NULL)
RETURN utl_smtp.connection;
-- Write email body in ASCII
PROCEDURE write_text(conn IN OUT NOCOPY utl_smtp.connection,
message IN VARCHAR2);
-- Write email body in non-ASCII (including multi-byte). The email body
-- will be sent in the database character set.
PROCEDURE write_mb_text(conn IN OUT NOCOPY utl_smtp.connection,
message IN VARCHAR2);
-- Write email body in binary
PROCEDURE write_raw(conn IN OUT NOCOPY utl_smtp.connection,
message IN RAW);
-- APIs to send email with attachments. Attachments are sent by sending
-- emails in "multipart/mixed" MIME format. Specify that MIME format when
-- beginning an email with begin_mail().
-- Send a single text attachment.
PROCEDURE attach_text(conn IN OUT NOCOPY utl_smtp.connection,
data IN VARCHAR2,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
last IN BOOLEAN DEFAULT FALSE);
-- Send a binary attachment. The attachment will be encoded in Base-64
-- encoding format.
PROCEDURE attach_base64(conn IN OUT NOCOPY utl_smtp.connection,
data IN RAW,
mime_type IN VARCHAR2 DEFAULT 'application/octet',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
last IN BOOLEAN DEFAULT FALSE);
-- Send an attachment with no size limit. First, begin the attachment
-- with begin_attachment(). Then, call write_text repeatedly to send
-- the attachment piece-by-piece. If the attachment is text-based but
-- in non-ASCII or multi-byte character set, use write_mb_text() instead.
-- To send binary attachment, the binary content should first be
-- encoded in Base-64 encoding format using the demo package for 8i,
-- or the native one in 9i. End the attachment with end_attachment.
PROCEDURE begin_attachment(conn IN OUT NOCOPY utl_smtp.connection,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
transfer_enc IN VARCHAR2 DEFAULT NULL);
-- End the attachment.
PROCEDURE end_attachment(conn IN OUT NOCOPY utl_smtp.connection,
last IN BOOLEAN DEFAULT FALSE);
-- End the email.
PROCEDURE end_mail(conn IN OUT NOCOPY utl_smtp.connection);
-- Extended email API to send multiple emails in a session for better
-- performance. First, begin an email session with begin_session.
-- Then, begin each email with a session by calling begin_mail_in_session
-- instead of begin_mail. End the email with end_mail_in_session instead
-- of end_mail. End the email session by end_session.
FUNCTION begin_session RETURN utl_smtp.connection;
-- Begin an email in a session.
PROCEDURE begin_mail_in_session(conn IN OUT NOCOPY utl_smtp.connection,
sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
-- mime_type IN VARCHAR2 DEFAULT 'text/plain; charset=windows-1255',
mime_type IN VARCHAR2 DEFAULT 'text/plain',
priority IN PLS_INTEGER DEFAULT NULL);
-- End an email in a session.
PROCEDURE end_mail_in_session(conn IN OUT NOCOPY utl_smtp.connection);
-- End an email session.
PROCEDURE end_session(conn IN OUT NOCOPY utl_smtp.connection);
END;
CREATE OR REPLACE PACKAGE BODY demo_mail_heb IS
-- Sent clear Html Email
procedure send_html_mail (p_sender in varchar2 default null,
p_recipients in varchar2 default null,
p_subject in varchar2 default null,
p_data in varchar2 default null,
p_mime_type in varchar2 default 'text/html; charset=windows-1255')
Is
conn utl_smtp.connection;
BEGIN
conn := demo_mail_heb.begin_mail(
sender => p_sender,
recipients => p_recipients,
subject => p_subject,
mime_type => p_mime_type);
demo_mail_heb.write_text(
conn => conn,
message => p_data);
demo_mail_heb.end_mail( conn => conn );
END;
-- Sent Html Email with Attachment
procedure send_html_mail_attach (p_sender in varchar2 default null,
p_recipients in varchar2 default null,
p_subject in varchar2 default null,
p_data in varchar2 default '<b>áå÷ø èåá òåìí - áãé÷ä</b',
p_mime_type in varchar2 default demo_mail_heb.MULTIPART_MIME_TYPE,
p_file_name in varchar2 default 'but_choose_file.gif',
p_file_mime_type in varchar2 default 'application/pdf',
p_file_URL in varchar2 default 'http://10.172.246.160:7777/i/but_choose_file.gif')
is
conn utl_smtp.connection;
req utl_http.req;
resp utl_http.resp;
data RAW(200);
begin
conn := demo_mail_heb.begin_mail(
sender => p_sender,
recipients => p_recipients,
subject => p_subject,
mime_type => p_mime_type);
demo_mail_heb.attach_text(
conn => conn,
data => p_data,
mime_type => 'text/html');
demo_mail_heb.begin_attachment(
conn => conn,
mime_type => p_file_mime_type,
inline => TRUE,
filename => p_file_name,
transfer_enc => 'base64');
-- In writing Base-64 encoded text following the MIME format below,
-- the MIME format requires that a long piece of data must be splitted
-- into multiple lines and each line of encoded data cannot exceed
-- 80 characters, including the new-line characters. Also, when
-- splitting the original data into pieces, the length of each chunk
-- of data before encoding must be a multiple of 3, except for the
-- last chunk. The constant demo_mail_heb.MAX_BASE64_LINE_WIDTH
-- (76 / 4 * 3 = 57) is the maximum length (in bytes) of each chunk
-- of data before encoding.
Utl_Http.set_proxy('www-proxy.us.oracle.com', 'oracle.com');
req := utl_http.begin_request(p_file_URL);
resp := utl_http.get_response(req);
BEGIN
LOOP
utl_http.read_raw(resp, data, demo_mail_heb.MAX_BASE64_LINE_WIDTH);
demo_mail_heb.write_raw(
conn => conn,
message => utl_encode.base64_encode(data));
END LOOP;
EXCEPTION
WHEN utl_http.end_of_body THEN
utl_http.end_response(resp);
END;
demo_mail_heb.end_attachment( conn => conn );
demo_mail_heb.end_mail( conn => conn );
end;
-- Return the next email address in the list of email addresses, separated
-- by either a "," or a ";". The format of mailbox may be in one of these:
-- someone@some-domain
-- "Someone at some domain" <someone@some-domain>
-- Someone at some domain <someone@some-domain>
FUNCTION get_address(addr_list IN OUT VARCHAR2) RETURN VARCHAR2 IS
addr VARCHAR2(256);
i pls_integer;
FUNCTION lookup_unquoted_char(str IN VARCHAR2,
chrs IN VARCHAR2) RETURN pls_integer AS
c VARCHAR2(5);
i pls_integer;
len pls_integer;
inside_quote BOOLEAN;
BEGIN
inside_quote := false;
i := 1;
len := length(str);
WHILE (i <= len) LOOP
c := substr(str, i, 1);
IF (inside_quote) THEN
IF (c = '"') THEN
inside_quote := false;
ELSIF (c = '\') THEN
i := i + 1; -- Skip the quote character
END IF;
GOTO next_char;
END IF;
IF (c = '"') THEN
inside_quote := true;
GOTO next_char;
END IF;
IF (instr(chrs, c) >= 1) THEN
RETURN i;
END IF;
<<next_char>>
i := i + 1;
END LOOP;
RETURN 0;
END;
BEGIN
addr_list := ltrim(addr_list);
i := lookup_unquoted_char(addr_list, ',;');
IF (i >= 1) THEN
addr := substr(addr_list, 1, i - 1);
addr_list := substr(addr_list, i + 1);
ELSE
addr := addr_list;
addr_list := '';
END IF;
i := lookup_unquoted_char(addr, '<');
IF (i >= 1) THEN
addr := substr(addr, i + 1);
i := instr(addr, '>');
IF (i >= 1) THEN
addr := substr(addr, 1, i - 1);
END IF;
END IF;
RETURN addr;
END;
-- Write a MIME header
PROCEDURE write_mime_header(conn IN OUT NOCOPY utl_smtp.connection,
name IN VARCHAR2,
value IN VARCHAR2) IS
BEGIN
-- utl_smtp.write_data(conn, name || ': ' || value || utl_tcp.CRLF);
utl_smtp.write_raw_data(conn, UTL_RAW.CAST_TO_RAW(name || ': ' ||value || utl_tcp.CRLF));
END;
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PROCEDURE write_boundary(conn IN OUT NOCOPY utl_smtp.connection,
last IN BOOLEAN DEFAULT FALSE) AS
BEGIN
IF (last) THEN
utl_smtp.write_data(conn, LAST_BOUNDARY);
ELSE
utl_smtp.write_data(conn, FIRST_BOUNDARY);
END IF;
END;
PROCEDURE mail(sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
message IN VARCHAR2) IS
conn utl_smtp.connection;
BEGIN
conn := begin_mail(sender, recipients, subject);
write_text(conn, message);
end_mail(conn);
END;
FUNCTION begin_mail(sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
priority IN PLS_INTEGER DEFAULT NULL)
RETURN utl_smtp.connection IS
conn utl_smtp.connection;
BEGIN
conn := begin_session;
begin_mail_in_session(conn, sender, recipients, subject, mime_type,
priority);
RETURN conn;
END;
PROCEDURE write_text(conn IN OUT NOCOPY utl_smtp.connection,
message IN VARCHAR2) IS
BEGIN
utl_smtp.write_raw_data(conn, utl_raw.cast_to_raw(CONVERT(message,'IW8ISO8859P8')));
END;
PROCEDURE write_mb_text(conn IN OUT NOCOPY utl_smtp.connection,
message IN VARCHAR2) IS
BEGIN
utl_smtp.write_raw_data(conn, utl_raw.cast_to_raw(message));
END;
PROCEDURE write_raw(conn IN OUT NOCOPY utl_smtp.connection,
message IN RAW) IS
BEGIN
utl_smtp.write_raw_data(conn, message);
END;
PROCEDURE attach_text(conn IN OUT NOCOPY utl_smtp.connection,
data IN VARCHAR2,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
last IN BOOLEAN DEFAULT FALSE) IS
BEGIN
begin_attachment(conn, mime_type, inline, filename);
write_text(conn, data);
end_attachment(conn, last);
END;
PROCEDURE attach_base64(conn IN OUT NOCOPY utl_smtp.connection,
data IN RAW,
mime_type IN VARCHAR2 DEFAULT 'application/octet',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
last IN BOOLEAN DEFAULT FALSE) IS
i PLS_INTEGER;
len PLS_INTEGER;
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BEGIN
write_boundary(conn);
write_mime_header(conn, 'Content-Type', mime_type);
IF (filename IS NOT NULL) THEN
IF (inline) THEN
write_mime_header(conn, 'Content-Disposition',
'inline; filename="'||filename||'"');
ELSE
write_mime_header(conn, 'Content-Disposition',
'attachment; filename="'||filename||'"');
END IF;
END IF;
IF (transfer_enc IS NOT NULL) THEN
write_mime_header(conn, 'Content-Transfer-Encoding', transfer_enc);
END IF;
utl_smtp.write_data(conn, utl_tcp.CRLF);
END;
PROCEDURE end_attachment(conn IN OUT NOCOPY utl_smtp.connection,
last IN BOOLEAN DEFAULT FALSE) IS
BEGIN
utl_smtp.write_data(conn, utl_tcp.CRLF);
IF (last) THEN
write_boundary(conn, last);
END IF;
END;
PROCEDURE end_mail(conn IN OUT NOCOPY utl_smtp.connection) IS
BEGIN
end_mail_in_session(conn);
end_session(conn);
END;
FUNCTION begin_session RETURN utl_smtp.connection IS
conn utl_smtp.connection;
BEGIN
-- open SMTP connection
conn := utl_smtp.open_connection(smtp_host, smtp_port);
utl_smtp.helo(conn, smtp_domain);
RETURN conn;
END;
PROCEDURE begin_mail_in_session(conn IN OUT NOCOPY utl_smtp.connection,
sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
-- mime_type IN VARCHAR2 DEFAULT 'text/plain; charset=windows-1255',
priority IN PLS_INTEGER DEFAULT NULL) IS
my_recipients VARCHAR2(32767) := recipients;
my_sender VARCHAR2(32767) := sender;
BEGIN
-- Specify sender's address (our server allows bogus address
-- as long as it is a full email address ([email protected]).
utl_smtp.mail(conn, get_address(my_sender));
-- Specify recipient(s) of the email.
WHILE (my_recipients IS NOT NULL) LOOP
utl_smtp.rcpt(conn, get_address(my_recipients));
END LOOP;
-- Start body of email
utl_smtp.open_data(conn);
-- Set "From" MIME header
write_mime_header(conn, 'From', sender);
-- Set "To" MIME header
write_mime_header(conn, 'To', recipients);
-- Set "Subject" MIME header
write_mime_header(conn, 'Subject', subject);
-- Set "Content-Type" MIME header
write_mime_header(conn, 'Content-Type', mime_type);
-- Set "X-Mailer" MIME header
write_mime_header(conn, 'X-Mailer', MAILER_ID);
-- Set priority:
-- High Normal Low
-- 1 2 3 4 5
IF (priority IS NOT NULL) THEN
write_mime_header(conn, 'X-Priority', priority);
END IF;
-- Send an empty line to denotes end of MIME headers and
-- beginning of message body.
utl_smtp.write_data(conn, utl_tcp.CRLF);
IF (mime_type LIKE 'multipart/mixed%') THEN
write_text(conn, 'This is a multi-part message in MIME format.' ||
utl_tcp.crlf);
END IF;
END;
PROCEDURE end_mail_in_session(conn IN OUT NOCOPY utl_smtp.connection) IS
BEGIN
utl_smtp.close_data(conn);
END;
PROCEDURE end_session(conn IN OUT NOCOPY utl_smtp.connection) IS
BEGIN
utl_smtp.quit(conn);
END;
END;Hello All,
Small modification - use this package and not the above
HERE IS A WORKING CODE FOR SENDING HEBREW MESSAGES (INCLUDING SUBJECT IN UTF-8 APPEAR IN ALL EMAIL CLIENTS I HAVE CHECKED) + ATTACHMENTS
Code attached below is supplied as is with no support. anyhow if help is needed , please contact me via [email protected]
============================================================================
CREATE OR REPLACE PACKAGE demo_mail_heb IS
----------------------- Customizable Section -----------------------
-- Customize the SMTP host, port and your domain name below.
smtp_host VARCHAR2(256) := pst_ajax.getParameter('EMAIL_SMTP_HOST');
smtp_port PLS_INTEGER := pst_ajax.getParameter('EMAIL_SMTP_PORT');
smtp_domain VARCHAR2(256) := pst_ajax.getParameter('EMAIL_SMTP_DOMAIN');
-- Customize the signature that will appear in the email's MIME header.
-- Useful for versioning.
MAILER_ID CONSTANT VARCHAR2(256) := 'Mailer by Oracle UTL_SMTP';
--------------------- End Customizable Section ---------------------
-- A unique string that demarcates boundaries of parts in a multi-part email
-- The string should not appear inside the body of any part of the email.
-- Customize this if needed or generate this randomly dynamically.
BOUNDARY CONSTANT VARCHAR2(256) := '-----7D81B75CCC90D2974F7A1CBD';
FIRST_BOUNDARY CONSTANT VARCHAR2(256) := '--' || BOUNDARY || utl_tcp.CRLF;
LAST_BOUNDARY CONSTANT VARCHAR2(256) := '--' || BOUNDARY || '--' ||
utl_tcp.CRLF;
-- A MIME type that denotes multi-part email (MIME) messages.
MULTIPART_MIME_TYPE CONSTANT VARCHAR2(256) := 'multipart/mixed; boundary="'||
BOUNDARY || '"';
MAX_BASE64_LINE_WIDTH CONSTANT PLS_INTEGER := 76 / 4 * 3;
-- Sent clear Html Email
procedure send_html_mail (p_sender in varchar2 default null,
p_recipients in varchar2 default null,
p_subject in varchar2 default null,
p_data in varchar2 default null,
p_mime_type in varchar2 default 'text/html; charset=windows-1255');
-- Sent Html Email with Attachment
procedure send_html_mail_attach (p_sender in varchar2 default null,
p_recipients in varchar2 default null,
p_subject in varchar2 default null,
p_data in varchar2 default '<b>áå÷ø èåá òåìí - áãé÷ä</b',
p_mime_type in varchar2 default 'text/html; charset=windows-1255',
p_file_name in varchar2 default 'but_choose_file.gif',
p_file_mime_type in varchar2 default 'application/pdf',
p_file_URL in varchar2 default 'http://10.172.246.160:7777/i/but_choose_file.gif');
-- A simple email API for sending email in plain text in a single call.
-- The format of an email address is one of these:
-- someone@some-domain
-- "Someone at some domain" <someone@some-domain>
-- Someone at some domain <someone@some-domain>
-- The recipients is a list of email addresses separated by
-- either a "," or a ";"
PROCEDURE mail(sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
message IN VARCHAR2);
-- Extended email API to send email in HTML or plain text with no size limit.
-- First, begin the email by begin_mail(). Then, call write_text() repeatedly
-- to send email in ASCII piece-by-piece. Or, call write_mb_text() to send
-- email in non-ASCII or multi-byte character set. End the email with
-- end_mail().
FUNCTION begin_mail(sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
priority IN PLS_INTEGER DEFAULT NULL)
RETURN utl_smtp.connection;
-- Write email body in ASCII
PROCEDURE write_text(conn IN OUT NOCOPY utl_smtp.connection,
message IN VARCHAR2);
-- Write email body in non-ASCII (including multi-byte). The email body
-- will be sent in the database character set.
PROCEDURE write_mb_text(conn IN OUT NOCOPY utl_smtp.connection,
message IN VARCHAR2);
-- Write email body in binary
PROCEDURE write_raw(conn IN OUT NOCOPY utl_smtp.connection,
message IN RAW);
-- APIs to send email with attachments. Attachments are sent by sending
-- emails in "multipart/mixed" MIME format. Specify that MIME format when
-- beginning an email with begin_mail().
-- Send a single text attachment.
PROCEDURE attach_text(conn IN OUT NOCOPY utl_smtp.connection,
data IN VARCHAR2,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
last IN BOOLEAN DEFAULT FALSE);
-- Send a binary attachment. The attachment will be encoded in Base-64
-- encoding format.
PROCEDURE attach_base64(conn IN OUT NOCOPY utl_smtp.connection,
data IN RAW,
mime_type IN VARCHAR2 DEFAULT 'application/octet',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
last IN BOOLEAN DEFAULT FALSE);
-- Send an attachment with no size limit. First, begin the attachment
-- with begin_attachment(). Then, call write_text repeatedly to send
-- the attachment piece-by-piece. If the attachment is text-based but
-- in non-ASCII or multi-byte character set, use write_mb_text() instead.
-- To send binary attachment, the binary content should first be
-- encoded in Base-64 encoding format using the demo package for 8i,
-- or the native one in 9i. End the attachment with end_attachment.
PROCEDURE begin_attachment(conn IN OUT NOCOPY utl_smtp.connection,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
transfer_enc IN VARCHAR2 DEFAULT NULL);
-- End the attachment.
PROCEDURE end_attachment(conn IN OUT NOCOPY utl_smtp.connection,
last IN BOOLEAN DEFAULT FALSE);
-- End the email.
PROCEDURE end_mail(conn IN OUT NOCOPY utl_smtp.connection);
-- Extended email API to send multiple emails in a session for better
-- performance. First, begin an email session with begin_session.
-- Then, begin each email with a session by calling begin_mail_in_session
-- instead of begin_mail. End the email with end_mail_in_session instead
-- of end_mail. End the email session by end_session.
FUNCTION begin_session RETURN utl_smtp.connection;
-- Handling the Email Subject Line
function mimeheader_encode(
p_str varchar2
, p_charset varchar2 := 'UTF-8') return varchar2;
-- Begin an email in a session.
PROCEDURE begin_mail_in_session(conn IN OUT NOCOPY utl_smtp.connection,
sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
-- mime_type IN VARCHAR2 DEFAULT 'text/plain; charset=windows-1255',
mime_type IN VARCHAR2 DEFAULT 'text/plain',
priority IN PLS_INTEGER DEFAULT NULL);
-- End an email in a session.
PROCEDURE end_mail_in_session(conn IN OUT NOCOPY utl_smtp.connection);
-- End an email session.
PROCEDURE end_session(conn IN OUT NOCOPY utl_smtp.connection);
END;
CREATE OR REPLACE PACKAGE BODY demo_mail_heb IS
-- Sent clear Html Email
procedure send_html_mail (p_sender in varchar2 default null,
p_recipients in varchar2 default null,
p_subject in varchar2 default null,
p_data in varchar2 default null,
p_mime_type in varchar2 default 'text/html; charset=windows-1255')
Is
conn utl_smtp.connection;
BEGIN
conn := demo_mail_heb.begin_mail(
sender => p_sender,
recipients => p_recipients,
subject => p_subject,
mime_type => 'text/html; charset=UTF-8');--p_mime_type);
demo_mail_heb.write_text(
conn => conn,
message => p_data);
demo_mail_heb.end_mail( conn => conn );
END;
-- Sent Html Email with Attachment
procedure send_html_mail_attach (p_sender in varchar2 default null,
p_recipients in varchar2 default null,
p_subject in varchar2 default null,
p_data in varchar2 default '<b>áå÷ø èåá òåìí - áãé÷ä</b',
p_mime_type in varchar2 default 'text/html; charset=windows-1255',
p_file_name in varchar2 default 'but_choose_file.gif',
p_file_mime_type in varchar2 default 'application/pdf',
p_file_URL in varchar2 default 'http://10.172.246.160:7777/i/but_choose_file.gif')
is
conn utl_smtp.connection;
req utl_http.req;
resp utl_http.resp;
data RAW(200);
v_mime_type varchar2(32767):=demo_mail.MULTIPART_MIME_TYPE;
begin
conn := demo_mail_heb.begin_mail(
sender => p_sender,
recipients => p_recipients,
subject => p_subject,
mime_type => v_mime_type);
demo_mail_heb.attach_text(
conn => conn,
data => p_data,
mime_type => 'text/html');
demo_mail_heb.begin_attachment(
conn => conn,
mime_type => p_file_mime_type,
inline => TRUE,
filename => p_file_name,
transfer_enc => 'base64');
-- In writing Base-64 encoded text following the MIME format below,
-- the MIME format requires that a long piece of data must be splitted
-- into multiple lines and each line of encoded data cannot exceed
-- 80 characters, including the new-line characters. Also, when
-- splitting the original data into pieces, the length of each chunk
-- of data before encoding must be a multiple of 3, except for the
-- last chunk. The constant demo_mail_heb.MAX_BASE64_LINE_WIDTH
-- (76 / 4 * 3 = 57) is the maximum length (in bytes) of each chunk
-- of data before encoding.
req := utl_http.begin_request(p_file_URL);
resp := utl_http.get_response(req);
BEGIN
LOOP
utl_http.read_raw(resp, data, demo_mail_heb.MAX_BASE64_LINE_WIDTH);
demo_mail_heb.write_raw(
conn => conn,
message => utl_encode.base64_encode(data));
END LOOP;
EXCEPTION
WHEN utl_http.end_of_body THEN
utl_http.end_response(resp);
END;
demo_mail_heb.end_attachment( conn => conn );
demo_mail_heb.end_mail( conn => conn );
end;
-- Return the next email address in the list of email addresses, separated
-- by either a "," or a ";". The format of mailbox may be in one of these:
-- someone@some-domain
-- "Someone at some domain" <someone@some-domain>
-- Someone at some domain <someone@some-domain>
FUNCTION get_address(addr_list IN OUT VARCHAR2) RETURN VARCHAR2 IS
addr VARCHAR2(256);
i pls_integer;
FUNCTION lookup_unquoted_char(str IN VARCHAR2,
chrs IN VARCHAR2) RETURN pls_integer AS
c VARCHAR2(5);
i pls_integer;
len pls_integer;
inside_quote BOOLEAN;
BEGIN
inside_quote := false;
i := 1;
len := length(str);
WHILE (i <= len) LOOP
c := substr(str, i, 1);
IF (inside_quote) THEN
IF (c = '"') THEN
inside_quote := false;
ELSIF (c = '\') THEN
i := i + 1; -- Skip the quote character
END IF;
GOTO next_char;
END IF;
IF (c = '"') THEN
inside_quote := true;
GOTO next_char;
END IF;
IF (instr(chrs, c) >= 1) THEN
RETURN i;
END IF;
<<next_char>>
i := i + 1;
END LOOP;
RETURN 0;
END;
BEGIN
addr_list := ltrim(addr_list);
i := lookup_unquoted_char(addr_list, ',;');
IF (i >= 1) THEN
addr := substr(addr_list, 1, i - 1);
addr_list := substr(addr_list, i + 1);
ELSE
addr := addr_list;
addr_list := '';
END IF;
i := lookup_unquoted_char(addr, '<');
IF (i >= 1) THEN
addr := substr(addr, i + 1);
i := instr(addr, '>');
IF (i >= 1) THEN
addr := substr(addr, 1, i - 1);
END IF;
END IF;
RETURN addr;
END;
-- Write a MIME header
PROCEDURE write_mime_header(conn IN OUT NOCOPY utl_smtp.connection,
name IN VARCHAR2,
value IN VARCHAR2) IS
BEGIN
-- utl_smtp.write_data(conn, name || ': ' || value || utl_tcp.CRLF);
utl_smtp.write_raw_data(conn, UTL_RAW.CAST_TO_RAW(name || ': ' ||value || utl_tcp.CRLF));
END;
-- Mark a message-part boundary. Set <last> to TRUE for the last boundary.
PROCEDURE write_boundary(conn IN OUT NOCOPY utl_smtp.connection,
last IN BOOLEAN DEFAULT FALSE) AS
BEGIN
IF (last) THEN
utl_smtp.write_data(conn, LAST_BOUNDARY);
ELSE
utl_smtp.write_data(conn, FIRST_BOUNDARY);
END IF;
END;
PROCEDURE mail(sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
message IN VARCHAR2) IS
conn utl_smtp.connection;
BEGIN
conn := begin_mail(sender, recipients, subject);
write_text(conn, message);
end_mail(conn);
END;
FUNCTION begin_mail(sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
priority IN PLS_INTEGER DEFAULT NULL)
RETURN utl_smtp.connection IS
conn utl_smtp.connection;
BEGIN
conn := begin_session;
begin_mail_in_session(conn, sender, recipients, subject, mime_type,
priority);
RETURN conn;
END;
PROCEDURE write_text(conn IN OUT NOCOPY utl_smtp.connection,
message IN VARCHAR2) IS
BEGIN
utl_smtp.write_raw_data(conn, utl_raw.cast_to_raw(CONVERT(message,'IW8ISO8859P8')));
-- utl_smtp.write_raw_data(conn, utl_raw.cast_to_raw(message));
END;
PROCEDURE write_mb_text(conn IN OUT NOCOPY utl_smtp.connection,
message IN VARCHAR2) IS
BEGIN
utl_smtp.write_raw_data(conn, utl_raw.cast_to_raw(message));
END;
PROCEDURE write_raw(conn IN OUT NOCOPY utl_smtp.connection,
message IN RAW) IS
BEGIN
utl_smtp.write_raw_data(conn, message);
END;
PROCEDURE attach_text(conn IN OUT NOCOPY utl_smtp.connection,
data IN VARCHAR2,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
last IN BOOLEAN DEFAULT FALSE) IS
BEGIN
begin_attachment(conn, mime_type, inline, filename);
write_text(conn, data);
end_attachment(conn, last);
END;
PROCEDURE attach_base64(conn IN OUT NOCOPY utl_smtp.connection,
data IN RAW,
mime_type IN VARCHAR2 DEFAULT 'application/octet',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
last IN BOOLEAN DEFAULT FALSE) IS
i PLS_INTEGER;
len PLS_INTEGER;
BEGIN
begin_attachment(conn, mime_type, inline, filename, 'base64');
-- Split the Base64-encoded attachment into multiple lines
i := 1;
len := utl_raw.length(data);
WHILE (i < len) LOOP
IF (i + MAX_BASE64_LINE_WIDTH < len) THEN
utl_smtp.write_raw_data(conn,
utl_encode.base64_encode(utl_raw.substr(data, i,
MAX_BASE64_LINE_WIDTH)));
ELSE
utl_smtp.write_raw_data(conn,
utl_encode.base64_encode(utl_raw.substr(data, i)));
END IF;
utl_smtp.write_data(conn, utl_tcp.CRLF);
i := i + MAX_BASE64_LINE_WIDTH;
END LOOP;
end_attachment(conn, last);
END;
PROCEDURE begin_attachment(conn IN OUT NOCOPY utl_smtp.connection,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
inline IN BOOLEAN DEFAULT TRUE,
filename IN VARCHAR2 DEFAULT NULL,
transfer_enc IN VARCHAR2 DEFAULT NULL) IS
BEGIN
write_boundary(conn);
write_mime_header(conn, 'Content-Type', mime_type);
IF (filename IS NOT NULL) THEN
IF (inline) THEN
write_mime_header(conn, 'Content-Disposition',
'inline; filename="'||filename||'"');
ELSE
write_mime_header(conn, 'Content-Disposition',
'attachment; filename="'||filename||'"');
END IF;
END IF;
IF (transfer_enc IS NOT NULL) THEN
write_mime_header(conn, 'Content-Transfer-Encoding', transfer_enc);
END IF;
utl_smtp.write_data(conn, utl_tcp.CRLF);
END;
PROCEDURE end_attachment(conn IN OUT NOCOPY utl_smtp.connection,
last IN BOOLEAN DEFAULT FALSE) IS
BEGIN
utl_smtp.write_data(conn, utl_tcp.CRLF);
IF (last) THEN
write_boundary(conn, last);
END IF;
END;
PROCEDURE end_mail(conn IN OUT NOCOPY utl_smtp.connection) IS
BEGIN
end_mail_in_session(conn);
end_session(conn);
END;
FUNCTION begin_session RETURN utl_smtp.connection IS
conn utl_smtp.connection;
BEGIN
-- open SMTP connection
conn := utl_smtp.open_connection(smtp_host, smtp_port);
utl_smtp.helo(conn, smtp_domain);
RETURN conn;
END;
-- Handling the Email Subject Line
function mimeheader_encode(
p_str varchar2
, p_charset varchar2 := 'UTF-8') return varchar2 is
l_str varchar2(2000);
begin
l_str:=utl_raw.cast_to_varchar2(utl_encode.quoted_printable_encode(utl_raw.cast_to_raw(p_str)));
l_str:=replace(l_str,'='||chr(13)||chr(10),''); --unfold the data
l_str:=replace(l_str,'?','=3f'); --quote question marks
l_str:=replace(l_str,' ','=20'); --quote spaces
l_str:='=?'||p_charset||'?Q?'||l_str||'?='; -- add prefix and suffix
return l_str;
end;
PROCEDURE begin_mail_in_session(conn IN OUT NOCOPY utl_smtp.connection,
sender IN VARCHAR2,
recipients IN VARCHAR2,
subject IN VARCHAR2,
mime_type IN VARCHAR2 DEFAULT 'text/plain',
-- mime_type IN VARCHAR2 DEFAULT 'text/plain; charset=windows-1255',
priority IN PLS_INTEGER DEFAULT NULL) IS
my_recipients VARCHAR2(32767) := recipients;
my_sender VARCHAR2(32767) := sender;
BEGIN
-- Specify sender's address (our server allows bogus address
-- as long as it is a full email address ([email protected]).
utl_smtp.mail(conn, get_address(my_sender));
-- Specify recipient(s) of the email.
WHILE (my_recipients IS NOT NULL) LOOP
utl_smtp.rcpt(conn, get_address(my_recipients));
END LOOP;
-- Start body of email
utl_smtp.open_data(conn);
-- Set "From" MIME header
write_mime_header(conn, 'From', sender);
-- Set "To" MIME header
write_mime_header(conn, 'To', recipients);
-- Set "Content-Type" MIME header
write_mime_header(conn, 'Content-Type', mime_type);
-- write_mime_header(conn, 'Content-Type', 'text/html; charset=UTF-8');
-- Set "Subject" MIME header
-- write_mime_header(conn, 'Subject', subject);
-- write_mime_header(conn, 'Subject', CONVERT(subject,'IW8ISO8859P8'));
write_mime_header(conn, 'Subject',mimeheader_encode(p_str => subject,p_charset => 'UTF-8'));
-- write_mime_header(conn, 'Subject',CONVERT(subject,'IW8MSWIN1255'));
-- Set "X-Mailer" MIME header
write_mime_header(conn, 'X-Mailer', MAILER_ID);
-- Set priority:
-- High Normal Low
-- 1 2 3 4 5
IF (priority IS NOT NULL) THEN
write_mime_header(conn, 'X-Priority', priority);
END IF;
-- Send an empty line to denotes end of MIME headers and
-- beginning of message body.
utl_smtp.write_data(conn, utl_tcp.CRLF);
IF (mime_type LIKE 'multipart/mixed%') THEN
write_text(conn, 'This is a multi-part message in MIME format.' ||
utl_tcp.crlf);
END IF;
END;
PROCEDURE end_mail_in_session(conn IN OUT NOCOPY utl_smtp.connection) IS
BEGIN
utl_smtp.close_data(conn);
END;
PROCEDURE end_session(conn IN OUT NOCOPY utl_smtp.connection) IS
BEGIN
utl_smtp.quit(conn);
END;
END;
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