How to send information to Apple

Has anyone had an issue with trying to get hold of anyone in customer services - I am trying to make a warranty claim and was asked to send proof of purchase - I have faxed this and posted this but still the repair status says Pending customer .....since October........does anyone know how to get hold of anyone to resolve this as I have tried email and phone numbers from the website..

Couldn't get through to anyone - computerised response then the line went dead...

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"Genius - Sending information to Apple..." - How do I stop this?

Everytime I start iTunes, I get this message in the top status bar "Genius - Sending Information to Apple..." Note: I'm internet connected and can get to any site.
The status doesn't goes away. How do I stop this? How do I disable "Genius"?
The little icon in the lower right of iTunes (for Genius) when paused on says "Start Genius" and it's greyed out. So I can neither start nor stop Genius.
thanks.

Thanks, All. I can hide the sidebar and the entry in the playlists list, but the status message remains.
When I go the pulldown menu for Store, the 'Turn off Genius' is greyed out.
I saw another message on this board that said it took many hours to complete "sending information to Apple" so I'll just wait and see if/when I can turn off Genius.
Thanks, all, for your help.
sam

Genius cannot send information to Apple, please help!

Hi is there anybody out there who can help me?
This is the problem:
I have an iMac with itunes 8 on. I've been trying to start genius features the whole week. The first step (scanning my library) is ok but then the system takes way too much time to send information to apple. I tried to let it go for more that 8 hours in different days. There must be something wrong. Any idea how to fix this?
i've already tried to check itunes libraries file with XML validator and it says that it is ok.
I really don't know what else to do.

Weird! Are you logged in to the iTunes store and have authorised your computer?

Itunes match no longer sending information to apple

Itunes Match will no longer send anything to apple It has been stuck at sending information to apple for the past three hours. Anyone know what's going on?

Hi there,
I had the same problem with Windows version of iTunes although the fix is the same for Mac or Windows I'd guess. If you've tried the "Switch off / on iTunes Match" thing and still getting an error try this:
1) Turn off iTunes Match and Genuis.
2) De-authorise Computer
3) Sign out of your Apple account.
Re-boot computer and start up iTunes
4) Sign back into your Apple ID
5) Authorise your Computer
6) Turn on Genius and wait for Apple to send back results and process completes
7) Turn on iTunes Match and click the "add this computer" button to start the matching process.
8) Allow iTunes Match to go through the updating process - this time it should eventually complete.
Hope this works - it certainly fixed my "Sending Information to Apple" problem.

Can not get Itunes match to work. It stops on the first step and on my status bar it just says "sending information to apple" this goes on for hours. Help please.

Help please. I cannt get itunes match to work. It just stops on the first step and the status bar continues to say "sending information to apple" for hours. Any ideas?

I am having a similar issue with iTunes Match. It keeps hanging up on the same number of files (11035 of 15455) during STEP 2. I've tried signing out, re-opening iTunes, re-booting, etc. Still comesup stuck for hours. What I also don't understand is why the "iCloud Status" option in "View/View Options" disappears intermittently. It was there when I first booted up this morning and I reviewed all my music files to see if there were any "errors" and there werne't any. But after Match gets stuck on the same file niumber (11035) I 've signed out and re-booted and now the "iCloud Status" check box is missing from "View Options" (only the "iCloud Download" option remains present all the time. Please help. (I've also checked to make sure all the music files are within the suggested bit rate parameters and file type - This is also a brand new iMac out of the box). Running out of troubleshooting ideas and beginning to think this service just doesn't work well.

I have an idea , but how to convert it to a program then how to send it to apple for approval

i have an idea , but how to convert it to a program then how to send it to apple for approval

An App?
See the developer department.
Developer.Apple.com

When I sync my iPhone 4s, it sticks at "sending information to Apple.

Hi,
When I sync my iPhone 4s, it always sticks at "sending information to Apple". I don't have Genius switched on, nor do I have Apple match. If someone could help me in as simple a way as possible, you would make a computer illiterate pensioner very happy. Thank you.

Try to restart your PC or reinstall iTunes. Apple Mobile Device Service is installed by iTunes and must be launched at startup in order to work properly

Itunes match stuck at sending information to apple

Anyone else having issues tonight? Once a week the iTunes match seems to auto run the info gathering and send to apple. Normally it works fine although can be a but slow to get a response from apple sometimes. Tonight it just won't go past 'sending information to apple'. Each time I start iTunes it gathers the info to try again. Anyone else getting similar? My library has not changed in weeks so it can't be anything like that. I guess server issues at apples end?
Cheers
Wayne

Welcome to the iTunes Match family...
But I have the same problem everyone is experiencing. It's not an exactly a trend with iTunes Match, but when it works... it works flawlessly. But as mracole mention above, it's most likely a maintenance issue.

"Sending information to Apple" -- is it just me?

I'm at the point now where most of the music I want in iCloud is done and over with, and I just add to it sparingly at this point. So I noticed about a week back that I had a tendency to hang at "Sending information to Apple" when I tried to add one new album, but a retry the next day was A-OK.   Then I had this happen yet again, even after letting it sit overnight. And still having this issue now, with two different systems tested.
So is Apple making another update of some kind without telling us? Or am I all alone here with some one-off problem? Just curious as I sit and wait wait and wait wait for my Match of exactly five albums to complete.

Replied to myself -- it finished! I just let it sit and it took a good 30-40 minutes but it finally got past that part.   No worries but I'll have t bundle up my uploads as best I can next time if this is the norm now.....

How to send a message(apple event) from mac os to our application

on developer.apple.com i found a method which opens a given documetns through an apple event.
my question is how to send open document event from mac to our application on xcode

Assuming you're using Cocoa, the simplest solution is to call -[NSWorkspace openFile:withApplication:]. Example:
NSWorkspace *ws = [NSWorkspace sharedWorkspace];
NSString *appPath = [ws absolutePathForAppBundleWithIdentifier: @"com.apple.textedit"];
[ws openFile: @"/path/to/file" withApplication: appPath];

How to send information/warning message from CRM to B2B application

Hi,
I need to send information/warning mesage from CRM to B2B application.
I am using FM CRM_MESSAGE_COLLECT to send the required message to application log first and then implemented a BADI called CRM_ISA_BASKET_MSGS for reading that message to dispay it in Internet Sales.
When I am passing message type as E in FM CRM_MESSAGE_COLLECT ,it is correctly showing it in B2B internet sales application as an error message but when I tried to pass message type as I/W it is not dispaying the message in B2B internet sales application although that information/warning message is being displayed in application log in CRM
Can anyone pls provide some useful inputs for passing information or warning message type from CRM to Internet Sales allpication??
BR,
Bykam

You need to fire the action from B2B, maybe when the b2b is all loaded you can call a FM in CRM that will handle some validations, this FM will return a result, store it in a session attribute, and put a condition in the JSP that will handle the response, inside this condition (if the attribute session is not empty) print a block, a label or something in html, css class will help to put some colors and maybe make a custom alert block.

How to send information from HTML page to JSP without reloading HTML page?

Hello,
Is it possible to send information(row number selected by user) from HTML page to JSP without reloading HTML page?
Thanks.
Oleg.

Yes, you can do this with framesets and a hidden frame.
You need a bit of JavaScritp in the "visible" frame that
sets the location of the hidden frame to the JSP.
Add the user's choice as a parameter to the JSP URL.

Has anyone seen the Send Information to Apple?

I was Syncing my phone to put a movie on it and some pictures. When I plugged it in I got an alert box that stated that my iPhone had diagnostic information on it that would be helpful to Apple. It stated no personal information would be sent. Gave me option to send or refuse. As far as I know my phone is working perfectly, no problems I can see. Very interesting. I wonder if they will do this on a regular basis? I don't care but I can see that others might. As far as I'm concerned no software ever leaves beta testing, I am willing to help. Now how do I run a Citrix client so I can get into my work computer system?

Yes, several times in the past couple of days. The crash logs are similar in format to Mac OS X application crash logs and can be found in /Library/Logs/CrashReporter/MobileDevice/youriPhonename/.
So far I've had these files created and uploaded to Apple:
ResetCounter.crash
MobilePhone-2007-07-05-171713.crash
MobileMail-2007-07-06-140211.crash
And a separate directory named "Baseband" with two log files:
log-2007-07-08-02-38-50.txt.submitted
log-2007-07-08-12-31-34.txt.submitted
My iPhone froze, requiring a hard reset holding the sleep/wake and home buttons for 10 seconds, today. The "ResetCounter.crash" file was created on the first sync after that freeze/reset.
iPhone, Mac Pro, MacBook Pro, Mac mini, PowerMac G5, PowerBook G4

How to send input to Apple software dev...

How does one contact Apple's software gurus in order to provide input for future developments with software such as Garageband and Logic? (I'm thinking of the stupid Windoze 7 TV adverts). I've really enjoyed using Garageband (Logic) since it's first version, but there's one thing that continues to plague me when arranging a song ....there ain't no way TO arrange a song. It's all done in a linear way with no obvious way to create individual segments (verse, chorus, bridge, etc) and then arrange, or rearrange them into a song with each "part" having selectable repeats, transpositions, muting, and all things I've really enjoyed when using keyboard based workstations such as Yamaha Motif, Korg Triton and the late great Ensoniq workstations. Thanks for any help getting this added to Apple's music tools. D.Bell

Thanks for your reply - The Arrange function is just not as fluid as being able to select a section to repeat several times, then move to the next, etc, etc. After this is all arranged then have another full set of tracks to overdub on top of your song arrangement. Anyone that has work with Ensoniq's workstations will know exactly what I'm trying to describe. If I had any personal contact with the designers of Garageband (and Logic) I would offer to locate an Ensoniq SD-1 or similar model to help Apple to develop a better music product. If Ensoniq could fit their sequencer application on a floppy disk, I'm sure that creating a similar type sequencer for Mac would be pretty straight forward.

How to send ideas to Apple ?

hi
I wanna send one of my ideas to apple and it's about the iOS 8 cause iOS 7 was missing something some sort of little things that can make it better.

Hope they will see this.. I found a way to stop the counterfeiting of Operating Systems.
Good luck to The Pirate Bay.

How to send information to Apple

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