How to send the Escalation mail
Hi ,
We have 7 levels of approval for Shopping cart , however, any one of the manager not approved with in 2 days the escalation mail should send to xyz@company com (central purchaser mail id)
How to configure this one ??
Thanks in advance
Harish
Hi,
How about using Alert ?
http://help.sap.com/saphelp_srm50/helpdata/en/42/c85469d9cd6bb7e10000000a1553f6/frameset.htm
Event APPROVAL_NOT_PROCESSED.
You can also model the deadline in SAP Business Workflow side.
There are latest start, requented end and latest end.
http://help.sap.com/saphelp_nw04/helpdata/en/fb/135af8457311d189440000e829fbbd/frameset.htm
Regards,
Masa
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