How to send work item?

Can any one please tell me how to send work item ? will it be through the use of user decision or through the activity task? moreover where to provide the description and the subject of the work item?

What do you mean by "send the work item"?
If you mean "send information to a user that there is a work item waiting to be executed", read the FAQ and/or search this forum for RSWUWFML2.
If you mean "send the work item to the correct recipient", your best choice is to learn how to use rules and set possible agents. Read the FAQ and/or search the forum or SAP documentation at <a href="help.sap.com">help.sap.com</a>.
If you mean something else, then please try again to explain what you are trying to do.

Similar Messages

In GP how to get work items in outlook inbox

Hi,
Any one can explain me how to send work items to Outlook Mail. This option is there in ABAP work flow. I need solution in GP.
Please give any sloution.
Thanks,
Sunil

Hi Jonathon,
in our last project, we faced the same problem and resolved it with a standard notification CO:
- we put a notification CO (+ action) in front of the action you mentioned (that one that generates the UWL's workitem and provides the CO for manual processing)
- the notification's addressee will be the current processor, who is also the guy to do the manual processing
- the notification email contains a link to the process' current workitem, which is the action you mentioned (e.g. a webdynpro form or whatever the manual processing is)
The result is, that there will be an automatically sent notification, followed by the normal manual processing. And our client was happy to be able to customize every single email.
See this link for email administration: http://help.sap.com/saphelp_nw04s/helpdata/en/43/f9097d1b607061e10000000a1553f6/frameset.htm
Best regards
Daniel

Need to send work item to mutiple users at top level in PR release strategy

Dear All,
We are using workflow WS20000077 for PR release strategy.
Now the requirement is, at higer level, say at Board of director level, the work item should go to mutiple users and any one can approve/reject the work item. In other words, upto the board of director level , the workflowwill send work item to respective users as defined in release strategy, only at the Board of director level it should send work item to multiple users.
So how to send work item to mutiple users at a particular level in release strategy.
Thanks & Regards,
Fawaz

Hi Fawaz,
Your requirement can be achieved if you use Organisation Plan for agent assignment.
In the plan, you create position for each stage and assign the position ID in the worklfow section of the PR release strategy against the release code in MM.
The work item will goto all the users assigned to that position. this way is very flexible too for future agent change. only change the user assignment to the position.

Can we send work item to external mails like yahoo or gmail?

Hi,
Is it possible to send work items to external mails like yahoo or gmail? In such case, how does work item execute?
SS

Hi,
This is possible by using Extended notification .
For Extended Notification, you can look the following blog,
/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox
Reward for useful answer.
Richard A

How to stop workitem complete or how to keep work item in inbox based on conditions even if it completed

Hi,
my requirement is to call webdyn pro screen from workflow..
i am calling webdynpro screen by using FM :CALL_BROWSER from workflow.
when webdyn pro screen is called user will enter some values . if user closed webdyn pro screen with out entering any values we need show this workitem in his inbox. so that user can again open it and enter values in the webdyn pro screen.
Please help how to stop work item complete based on conditions.
Thanks,
phani

Hi,
As per my understanding, this is not a proper approach toy call web dynpro using FM CALL_BROWSER. is the web dynpro screen being called when user clicks on the work item from portal UWL OR from SAP SBWP ?
if you are calling web dynpro screen from portal UWL when user clicks on work item link, better you achieve it using SWFVISU tcode. in SWFVISU tcode you can maintain which web dynpro. application to call when particualr work item task come in user's inbox. in your web dynpro code, then you can write your buisiness logic when user clicks for example SUBMIT/SAVE button. on action submit/save button you can use FM SAP_WAPI_WORKITEM_COMPLETE to complete the worktiem once the user clicks on final submit/save button. in this way the workitem will get removed from user inbox only upon clicking on submit/save button.
You can refer below link for web dynpro for workitem:
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/70648e99-4cc1-2c10-879d-9c61003c69d6?QuickLink=index&…

How to run work item manualy

Hi Experts,
This is Chakri. How to run work item Manually ? I don't no exactly workflow.Basically i am working on EP.
Regards,
Chakri

Hi Chakri,
If you are after running a workitem manually then just go to txn swia give that workitem number and execute from there.
or
you can go technical details of it and complete manually.
steps:
go to technical details
click on the workitem (line)
goto menu - technical details
change menu
complete manually.
Cheers
VJ

How to delete work items

Hi,
I'm using XI 3.0 and am trying to delete some Work Items that are sitting in Error status.
I've tried following OSS note 807906 but cannot see the menu items mentioned (specifically the Edit=>Change option) - can someone explain more clearly how to delete them?
Thx
Here is summary of OSS Note:
"First make sure that the process is actually 'irretrieveably lost', that is, that it has not simply encountered a temporary error (for example, the failure of synchronous sending and so on).
If you are certain that the process is no longer required, call the log of the affected process (using the process selection (SWF_XI_SWI1)) or the SXMB_MONI, ... and display the work item of the process (Workflows).
Go to the technical work-item display (if this is not displayed by default) and then select Edit => Change there.
Under 'Services for Administration', select the 'Logical Deletion' function.
This function is used to set the process to the 'Logically Deleted' status and to delete all outstanding correlations. The process has then reached its final status and can also be archived"

brian
are u luking into deleting error messages. If yes then,
SXMB_ADM --> Schedule/Delete Jobs
Delete Messages SXMB_MONI

Sending work item to Lotus Notes

We are using SAP 4.7 and Lotus Notes 6.5.
As work items are created, an email is sent to the recipient's Lotus Notes internet email address (using RSWUWFML2). It contains a link to the work item. This works fine.
We can use the "New message" option in Business Workplace to send an email to an internet email address (in Lotus Notes). This, too, works fine.
But.... if we select a work item in Business Workplace, then choose "Other functions" and "Send mail", and send to the same internet address as the "New message" method, the email is received in Lotus Notes - the receiver and sender info appears correctly - but its header now has a note similar to "Please respond to [email subject line] <WORKINGWI.000000383111.%BOR_TRADER%@ abc.com>". If the recipient tries to send a reply, it wants to send it to this "respond to" info which, of course, fails.
In addition, the email has a text attachment that says:
"Go to the following URL:
If the link is not to a valid server, log on to the SAP system and check the following object:
System:DEV200
Client:
BOR Object Type:WORKINGWI
BOR Object Key000000383111"
Obviously this attachment information means absolutely nothing to the users.
This problem only seems to happen with the "Other functions" "Send mail" option on a work item.
Any suggestions on what is causing this and how to fix it?
Thanks
Ron Knoll

Hi Ron,
We have experienced what, from your description, seems to be an identical problem.
In our case the emails are generated from Audit Management in our development system.
Have you solved the problem and manage to find an explanation to these problems?
If so, we are more than happy to hear from you concerning the solution.
Regards
Gunnar Schriwer,Volvo IT/Aero Sweden

How to Edit work item in Workflow

Hi all,
I have a requirement like this .....
I have to process the Error Idoc to the respective Sap Business workplace based on the Position assgigned.
Now my question is...I am able to send the IDOC to the Business workplace as work item. But the USER wants to Edit the Idoc and process it further...Please guide me how to approch it.
Thanks in advance
Chakri

Hi,
I am after processing the Idoc to Work item...
Double click on the work item which in turn takes to the "Display Record"...in the screen itself..Menu bar
we have EDIT --> Foreground Processing   ---> Visible
                             Foreground from Error    ---> Visible
                             Background Processing ---> Visible
                             Set delete Indicator          ---> Visible
                             End process                                    ---> Disable
                             Continue Despite syntax error        ---> Disable(Want this to show in Visible )
Please help me on this case.
Thanks in advance
Chakri

How to reassing Work items to another user?

Hi SDN
We have a situation where we need to extract, from one approver inbox, all the work items he has to approved, and re-assign them to another approve, who has the same level of approval. I know we could only ask the 1st approver to go in Change mode and re-assign Approver #2, but Approver #1 is not available.
Can you please explain me how to extract the list of work items sitting in Approver #1 inbox, and re-assign them to Approver #2 using some of the WF t-code available for EBP Administrator?
Thanks for your usual collaboration!
Eric L.

Did you try the FM SWW_WI_FORWARD
To get a particular user inbox workitems you have FM SAP_WAPI_CREATE_WORKLIST which will rertun you all the workitems that are in the ready status.
BY using the FM SWW_WI_FORWARD you can forward the workitems.
Suppose if we have 2 users UA and UB and you need to send all the workitems of UA to UB and when you send the workitems , what ever the workitem that you send to UB that workitem will not be available in UA if you use the FM SWW_WI_FORWARD

How to pass work item id from workitem to webdynpro form

hi ,
im working on webdynpro. when the agent executes the workitem it has to open one form designed with webdynpro screens. here i have to get the workitem id from workitem and basing on the workitem id , i will get other data , that i have to dispaly in the lay out of a view..
how to pass this work item id to my view and how to display this...?
Raghu

Hi,
Application parameters can be used for this accessed directly only in the Window. Follow these steps;
1. get the application url using the following code,
par_wrkitm is the application parameter ( which should also be declared in the HANDLEDEFAULT method of the window as importing parameter and aslo appended in the URL )
g_wrkitm is a Component Controller attribute
Data: my_url TYPE string.
*Get the URL of the Application
CALL METHOD cl_wd_utilities=>construct_wd_url
EXPORTING
application_name = 'ZWDRC_NEW_APP'
IMPORTING
out_absolute_url = my_url.
2. Now pass the required parameter ( i.e in this case Workitem id ) to this URL
3. In your webdybpro applicatio, Goto Application parameters and create a parameter for workitem id with the same name as used in the URL.
4. In the HANDLEDEFAULT method of the window, create Importing parameters with same names as that of your application parameter.
5. Now this variable will contain your workitem id.
If you want to acess the variable in your views;
2. create a attribute in the Component Controller( Component Controller->Attributes Tab; mark it as public )
3. Now in the HANDLEDEFAULT method of the window, assign your application parameter values to the component controller attributes directly as shown below,
wd_comp_controller->g_wrkitm = par_wrkitm
Regards,
Radhika

How to transfer work items from one user's inbox to other user,s inbox(UWL)

Hello All
We need to transfer existing but open work items from one user's inbox to other user,s inbox(UWL)
How to go about it?
These are the items from backend R3.
Thanking you
Rajendra

Hi Rajendra,
Usually in R/3 if you want to transfer the workitems to other user , you can just select the workitem and then click on "Forward" button. This will pop-up a box to enter the "User" ID of the other user to whome you want to transfer the Workitem. A Similar button is available in UWL as well.
So, in UWL when you click on the Workitem, it will should give you a button "Forward" and by clicking on that you should be able to transfer the workitem you the other user.
I hope this helps you. Let me know if you need any more help.
Regards,
Gopal.

How to get work item details programatically ?

Hi All,
I have a list of work items (process instances) and I want to retrieve each item details such as: attachments, notes, id, ...
All the items are filtered and represented as Fuego.Papi.Instance:
Fuego.Papi.Instance[] inst = busProcess.getInstancesByFilter(filter : instFilter);
But the work item details are inherited from Fuego.Lib.ProcessInstance. So, how to get the item details from inst[] ?
Would appreciate any help, may be Dan will have an advise ?
Regards,
Kim

If you have instances returned by your filter, you could extract variable information for each instance by doing something like this:
for each inst in getInstancesByFilter(ps, filter : instF) do
    // here's how to get the value inside a primitive instance variable
    orderAmtObj as Object = getVar(inst, var : "orderAmount")
    // here's how to get the value of attributes inside a complex BPM Object instance variable
    //    - in this case this is an "order" object with two attributes (customerName and amount)
    orderObj as Object = (getVar(inst, var : "order"))
    xmlObject = Fuego.Xml.XMLObject(createXmlTextFor(DynamicXml, object : orderObj, topLevelTag : "xsi"))
    logMessage "The value of the order object's customer name is: " +
           selectString(xmlObject, xpath : "customerName")
    logMessage "The value of the order object's order amount is: " +
           selectNumber(xmlObject, xpath : "amount")
    // here's a rather uninspired way to retrieve who the participant is that was assigned the instance
    logMessage "The participant assigned to this instance is: " + inst.participantId
endInside the above "for" loop, you could retrieve these predefined variables (this example assumes you use "inst" in your "for" loop):
    objRet as Any
    objRet = inst.getVar(var : "PREDEFINE_ACTIVITY")
    logMessage "Activity name = " + objRet using severity = DEBUGSubstitute "PREDEFINE_ACTIVITY" in the above logic to get this information:
PREDEFINE_PRIORITY (priority)
PREDEFINE_ACTIVITY_DEADLINE (activity.deadline)
PREDEFINE_CREATION_TIME (creation.time)
PREDEFINE_PROCESS_DEADLINE (deadline)
PREDEFINE_DESCRIPTION (description)
PREDEFINE_PROCESS (process)
PREDEFINE_RECEIVED_TIME (receptionTime)
PREDEFINE_PARTICIPANT (participant)
PREDEFINE_COPY (id.copy)
PREDEFINE_STATUS (status)
Similarly, you might want to try to get instance information using the Fuego.Papi.VarDefinition object a try. Never used it, but the logic might be as simple as:
    logMessage "who created? = " + inst.getVar(Fuego.Papi.VarDefinition.CREATOR_ID) using severity = DEBUG
    logMessage "does it have attachments? = " + inst.getVar(Fuego.Papi.VarDefinition.HAS_ATTACHMENTS) using severity = DEBUG
    logMessage "does it have notes? = " + inst.getVar(Fuego.Papi.VarDefinition.hasnotes) using severity = DEBUGDan

How to force Work Item Query Policy to refresh its cached query results?

I have enabled the Work Item Query Policy on my TFS project. It works as expected, except when using Visual Studio 2013 with the following sequence of steps:
User selects Check in Pending Changes from the Source Control Explorer
User enters in the ID of the work item to be associated to the changeset
User clicks the Check In button
Work Item Query Policy displays message ' Work item ##### was not found in the results of stored query...'
User realizes his mistake, and modifies (and saves) the work item so that it is returned in in the query result set
User clicks the Check In button again expecting the TFS policy to accept the association
Work Item Query Policy still displays message ' Work item ##### was not found in the results of stored query...'
Removing the Work Item and re-associating it does not make a difference. The only workaround that I have found is to close Visual Studio and reopen it. Does any one have a better solution than this?

Our setup is different from the one you are using:
- User is using VS 2013 Update 4.
- We are running TFS 2010 SP1
The test case that you described is different from the one that is causing my problem (that scenario works fine for me as well). I am trying to associate the check in to the same work item both times; whereas, you are associating it to a different
work item the second time. I can consistently reproduce the error using the following steps:
1) Create a query that returns All Bugs in Active state, and set it as the query for the Work Item Query Policy
2) Create and save a new Bug
3) Run the query to confirm that the new bug does not appear in the result set
4) Checkout a file, modify it, save it
5) Check in the file and associate it to the bug from step 2)
- the Work Item Query Policy will issue an error message saying that the work item cannot be found in the associated query
6) Change the state of the bug to Active, and save
7) Refresh the query to confirm that the bug now appears in the result set
8) Check in the file again
- error message from step 5) will not go away

Use of rule for sending work item to multiple users

Hi Friends,
My requirement is to send the approval or rejection thru work flow to more than one user. I am trying to achieve this thru rule. How can it be achieved. Plz suggest.
Rewarded...
Regards,
Steve

Hi SG,
if u planning to create a rule to identify multiple users,
one such blog is
How to create your own rules in workflow
also try help.sap.com
Aditya

How to send work item?

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