How to set audio hardware input channels for narration & to what?

Searched forum - hope I didn't miss solution for the following:
Using PE3 in Windows XPSP3
Tried for the first time to add narration to a project. Was using a stereo/microphone headset. Got nothing but noise. Could record in Windows recorder and Audacity. However, the microphone as part of the set would not work in Windows Audio Hardware Test Wizard. The set was using a sound chip on the motherboard.
A friend of mine has the same OS, motherboard and is using PE3. He too had never tried adding narration - but tried with a USP connected set, and was successful.
I removed my stereo set, and connected a USB set. To make sure all settings were reset, I did a cold reboot. The USB set worked in Windows Audio Test Wizard. I opened my project again, and in Edit/Preferences/Audio Hardware, clicked AIIO Settings. Unchecked the old set (Realtek) in both the Output and Input Ports area, checked the USB Audio Device, moved to the top of both lists.
Then tried to add narration and got the error message "Your current audio hardware selection does not have any input channels. Please use Preferences>Audio Hardware to correct this problem.
Thinking that maybe this was a preset for the project and couldn't be changed, I started a new project, no video, just tried to add narration, and got the same message.
The entries in the columns in the ASIO Direct Sound for Full Duplex Setup menu for the USB Audio Device in the Input section are: 2048, 0, 1, 16, Yes
The only one of these that seems to be able to be adjusted is the second number - the Offset (Samples). The Audio Channels number is set to 1 and doesn't seem to be changeable. Suggestions?

When working with Audio in most NLE's, i.e. Premiere Elements, or Pro, there are basically three areas that can affect how the Audio is handled on one's system. First, there is the Sound settings in Windows (from Control Panel). Next, the Audio card/chip probably/possibly has a console to make settings at the card/chip level. Last, and these are really two locations, but I'm only counting them as one since they are both in the NLE - Edit>Preferences>Audio & Audio Hardware. This is where Steve is referring to. Check all settings, and I'd suggest doing so in the order that I listed them above: OS, Audio card, then Premiere. A Mute, or by-pass in the first two, can override the settings in Premiere, and you may have its setting correct, but still not be able to effectively use your hardware.
The exact settings chosen will depend on the exact hardware that is properly installed. Without knowing all of your hardware and other settings elsewhere, one cannot give you a definitive answer. Ideally, in the settings drop-downs, you *should* see your hardware listed. Look closely, as these can be a bit cryptic.
If you are still unable to get your hardware working properly, a fourth place to look would be Control Panel>System>Hardware>Device Manager for your Audio hardware. Check that Device Manager sees your hardware, and that it is working properly.
If all is set up properly, but still not working, report back with exact specs on your system, including all of your Audio hardware. There are possibly some more steps that can be taken. I will not mention them now, as they *should not* be needed. If you do need further assistance, please list every option in all of the drop-down lists from Premiere, so we can know what your choices are.
Good luck,
Hunt

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