How to set customer number

Hello all,
I upgraded a solman from 3.2 to 4.0 SP15 and now I'm facing a problem when I try to confirm files in download basket.
I get this error message : No customer numbers in transaction AISUSER
In transaction AISUSER, i'm not able to select a customer number.
How can i define it ?
Thanks in advance,

Hi Alexandre,
Here is the documentation from SPRO:
Assign S-user for SAP Support Portal functionality
    Use
    You must assign an SAP Support Portal contact to Solution Manager users
    who will communicate with the SAP Support Portal via Service Desk RFC
    destination SAP-OSS. The contact is the S user in SAP Support Portal
    without 'S'. An S user is a user ID for the SAP Support Portal. You can
    get your user ID for the SAP Support Portal via www.service.sap.com.
    Requirements
    You need maintenance authorization for authorization group AISU for this
    activity (authorization object S_TABU_DIS). The role SAP_SUPPDESK_ADMIN
    has this authorization.
    Activities
    1. Enter a Solution Manager user in field User.
    2. Assign an SAP Support Portal (S user without S), in the field
        Contact.
    For S user authorization requirements, see the SAP Solution Manager 4.0
    Configuration Guide.
Best regards,
Roula

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