How to set my hotsync username in my palm tungsten t3

Hello,
I try to put my hotsync username in the palm desktop in the computer and the hotssync is done
but  when i try to put the key of a software, the software run only in demo
when i give the error code to the owner off the software, he reply that i don't set a htsyncusername in the palm.
yes in the screen of the hotsync in my palm i did not see my username.
how to fix that please help.
Post relates to: Tungsten T3
This question was solved.
View Solution.

Are you sync'ing the new device to the same username in Palm Desktop as an older device?
If you are, this will cause problems on the new device. When you sync the device, it saves the device settings, 3rd party apps, preferences, etc. in the backup folder in the username folder on the PC. When you sync the new device it copies the contents of the backup folder for the old device to the new device. This will cause corruption in the settings for the new device thus causing erratic behavior of the new device.
Looks like you may need to hard reset your device and rename your backup folder. Go to http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887 and follow the directions to do a hard reset. Next before you hotsync your data back over you will need to rename your backup folder, to do that go here;
XP
C:\program files\palm or palm one\[hotsync username]\ and rename your backup
folder to backup.old
Vista
Start-->documents\Palm OS Desktop\[hotsync username]\ and rename your backup
folder to backup.old
Then hotsync to your current hotsync name and all your contacts, calendar,
tasks, and memos will come back over.
Show file extensions for XP or Vista
XP
If you can not view file extensions on your PC I would like you to open a
folder go to Tools-->Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Vista
Open control Panel go to Folder Options--> View (tab) and under show hidden
files and folders uncheck hide file extensions for known file types.
Post relates to: Palm i705

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    Cc2528 wrote:
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    0.01: alter session set nls_territory="AMERICA"
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    0.01: ...NLS: Set NLS Group separator=","
    0.01: ...NLS: Set date format="DD-MON-RR"
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    0.03: Branch point: BEFORE_COMPUTATION
    0.03: Computation point: AFTER_SUBMIT
    0.03: Tabs: Perform Branching for Tab Requests
    0.03: Branch point: BEFORE_VALIDATION
    0.03: Perform validations:
    0.03: Branch point: BEFORE_PROCESSING
    0.03: Processing point: AFTER_SUBMIT
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    0.06: ...Process "Clear Page(s) Cache": CLEAR_CACHE_FOR_PAGES (AFTER_SUBMIT) 101
    0.06: Nulling cache for application "106" page: 101
    0.00:
    0.00: S H O W: application="106" page="1" workspace="" request="" session="695371898690095"
    0.01: alter session set nls_language="AMERICAN"
    0.01: alter session set nls_territory="AMERICA"
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    0.01: ...Setting session time_zone to -04:00
    0.01: NLS: wwv_flow.g_flow_language_derived_from=0: wwv_flow.g_browser_language=en-us
    0.01: Application 106, Authentication: CUSTOM2, Page Template: 2904114531488186
    0.01: ...Session ID 695371898690095 can be used
    0.01: ...Application session: 695371898690095, user=JPS
    0.01: ...Determine if user "JPS" workspace "1040027630222986" can develop application "106" in workspace "1040027630222986"
    0.01: ...Check for session expiration:
    0.01: Session: Fetch session header information
    0.01: ...Metadata: Fetch page attributes for application 106, page 1
    0.01: Fetch session state from database
    0.02: Branch point: BEFORE_HEADER
    0.02: Fetch application meta data
    0.02: Computation point: BEFORE_HEADER
    0.02: Processing point: BEFORE_HEADER
    0.03: Show page template header
    0.03: Computation point: AFTER_HEADER
    0.03: Processing point: AFTER_HEADER     
    0.04: Computation point: BEFORE_BOX_BODY
    0.04: Processing point: BEFORE_BOX_BODY
    0.04: Region: Auction_Title F106_AUCTION_YEAR

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