How to set up just an email account? - it's not working

Hi there,
Could someone please let me know how to set up just an email account for a staff member?
I tried "E-mail Accounts" - Add an email account - but the password verification NEVER comes through. I've tried send password recoved but does not work (ive deleted it and tried 3 different Password recovery e-mails - gmail / local and another BC one too).. nothing is working.
So then I read the knowledge base which is out of date:
http://kb.worldsecuresystems.com/000/bc_8.html?bc-partner says to set up an email account you need to go to Site Users (which doesn't exist) to tick "enable email" - so I tried Admin users but it has no email only option..

Hi Dandy,
You can still switch to V2 view to find things. Something I am still doing when I do these irregular jobs, as they only happen when a site goes live and that will only be once a month for us. Twice some months.
Although I just tried going to V2 and getting up the V3 view, but it didn't send me to the page I wanted.
I notice that there is a new tab in V3 called Email accounts, where you can set up email accounts now. Try there.
You will need to have the user set up first under Admin Users and User Roles first I expect.
Also check workflows are set up properly once you have gone into Email Accounts and set up the email address.
Or maybe just go back to V2 and do it all there. Click in top rh corner to get back to it.

Similar Messages

  • HT5312 How to set up my rescue email account,so that can reset my security question?

    How to set up my rescue email account,so that can reset my security question? The key is I need change my security question

    You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • How to set up an ATT email account in my itouch

    Hi,
    I cannot set up an att email account?

    Try here:
    http://richbui.com/technology/getting_and_sending_att_email_on_your_iphone/

  • TS3899 I have just set up an exchange email account and am not able to send emails, but I can receive. I have the exact same email account set up on my older IPad and it works fine. The account also works fine on my I phone. The new IPad was set up by my

    I have just added an exchange email account to my new IPad2. I am able to receive emails but I am not able to send messages from this account. I have the exact same account set up on my Old IPad and iPhone and am ble to send and receive. My work (where the server for this account is) gave me the IPad and set up the apple account. What am I missing?

    You might want to try removing they email account and setting it back up again

  • How to set up additional mac email account?

    If I have a mac email address already established, can I set up more than one on my iMac?  Seems like the answer is yes, but attempts this morning only bollixed my Mac mail account.

    Keep trying that but it crashes. Obviously the 2nd account I tried to set up is creating a disconnect.  Answer my basic question first.  If I already have a mac /icloud email account established long ago, can I add/establish another mac email account, or do you just get one?

  • How to set up my ATT email account?

    what is the best way to set up my AT&T email account on my iPad?

    What do you mean by the best way?  There is only one way as far as I know.  Go into Settings, Mail Contacts Calendars and set up the account using Other.  Follow the onscreen prompts.

  • How to set up a netzero email account on ipod?

    I am trying to set up a netzero email addy on my ipod but it will not work. It takes all the information but I cannot send or receive emails. Anyone know what to do?

    Try deleting the account on the iPod and then Google for:
    setup netzero email on iphone
    and follow the instructions given in various sites.

  • HT1430 Can anyone help me set up sending email from my o2 email account to my new iPhone 5?  I think I maybe shouldn't have clicked the 'merge' option for iCloud when I set up the first email account (though am not sure whether that's relevant).  Thanks,

    Can anyone help me set up sending email from my o2 email account, for my new iphone? 
    Thanks
    Pamela

    Additonally, at this point I really want to talk to someone who cares about how a customer like I might feel in such a situation and when I call corporate would like to talk to someone who is interested in hearing my input as it really sucks to think I really don't feel like going to the store anymore and would rather just buy stuff on amazon or newegg these days instead;/  When I know how much i used to enjoy going into the store and getting friendly with kind staff who worked with me to get the best deal on the items I got--perhaps this was because it was at a more desperate time when Best Buys fate as a company was more precarious prior to price matching taking origin.  Also, on an aside, would like to add that obviously there is always the one or two people who go out of their way to make sure you have an excellent expeirenece so I am not trying to make any sweeping generalizations here.  In fact, I find the forum contributors to be among the most kind and helpful, but that might be because they don't have to deal with the now seemingly dreaded "pricematch" epidemic;D

  • Does anyone know a workaround for setting up a POP email account using 8?  Worked before I upgraded. Apple level 2 support has no idea. Thanks

    POP account rather than IMAP on 8.

    Setup pop email account on iPad
    https://support.exabytes.sg/kb/a2819/how-to-setup-pop3-email-account-in-ipad.asp x

  • Setting new email account on iphone not working - but same EXACT account settings on iPad working fine.

    I am attempting to setup my website's email on my new iPhone 5s iOS 7.1.2 
    I have Yahoo! setup and working perfectly.  But when I attempt to setup the new email account using the same exact settings that are on my iPad - I get an error that says the username or password is incorrect.  I have rebooted the phone and no luck.  I have attempted to setup the account as both IMAP as well as POP3... and get the same error message.  I know that this is a situation that the password is correct and the error message isnt telling me what is really going on.  Does anyone have any idea?

    Yahoo has hundreds of mail servers that are notorious for being out of sync. In all likelyhood, you are hitting two completely different servers on your iPad and your phone.
    It's a Yahoo problem. The best thing you can do to alleviate the problem is dump Yahoo and move to something else for email. It's been like this for years. I wouldn't expect to see it fixed anytime in the foreseeable future.

  • Blackberry 9870 Email Account Setup Wizard not working

    i have Balckberry 9870 and I am trying to setup an email account, but into setup wizard, E-mail setup wizard not working. please help

    pankajmaniyar wrote:
    Thanks Ira :-) I will try to reload the operating software and than see, if the problem resolved or not.
    Before you reload your OS I suggest you call your carrier first. This could be an issue on their end, it may be caused if your carrier  has not correctly provisioned the BlackBerry smartphone for BlackBerry data services.
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • How to set up a POP email account

    I did what the iphone instruction told me to do but just failed to add my POP email onto the 3G iphone.
    Anyone can help?

    Turn it on airplane mode.  Then set up you new account with all of your credentials.  Save, once it allows it.  Turn Airplane mode off, and then go back and select POP.

  • HT201320 Help trying to set up my wanadoo email account on my iPhone

    Help! Not a clue how to set up my wanado email account on my iphone5

    You have an email provider. This is not Thunderbird. You access the email account that you have with your provider on devices like phones and computers using an email client software. You setup the client software with the details for your provider like server names and ports. Your phone should have come with an email client software installed. Use that to check your email.
    Thunderbird has nothing to do with checking your email on your phone.
    You can always use your providers web mail account and log into that using a browser like Firefox or Chrome. Then there is no need for email client software.

  • I just got an ipad mini and I dont know how to set up an icloud email, please help?

    I just got an ipad mini and I dont know how to set up an icloud email. I know I have an icloud account but it is set up to my gmail. Can someone please help?

    Have a read here:
    http://support.apple.com/kb/ht4810

  • How do i set up a new email account

    I'm trying to set up a new email account. When I open preferences/new account, and put in my name, a new email address and password, my mail program just turns on the beachball and says it's not responding. Not sure what to do.

    It's an iMac (Intel), and yes it is a G5. I'm not a techie, but pretty sure Intel makes it a G5.
    Anyway, I guess you know what the add account box looks like in Mail. The top window automatically has my full name in it. In the email address window (the new account I want to set up), I put in the new email name I want - for example,  [email protected] Then I put in the password for my .me account that I know works because I can sign in and access my stuff. When I hit the create button, I get the spinning beachball, and eventually, when I do the three-finger salute to force quit, I see that mail is not responding.

Maybe you are looking for