How to set up wifi hotspot connectivity

I have an old laptop that was upgraded from XP to Vista Business. It runs OK but is very slow. I have Fios wireless at home and it connects fine, but the In-house Agent won't run properly (blank pages for the Internet & Phone sections...Chat tech was unhelpful). My question is: how can I set up the hotspot connectivity without having to use the worse-than-useless In-house agent?

the link I gave is for a windows machine 
Droid has it's own app, and boingo is what Verizon uses - so you can safely download boingo and then when it asks for your login, you put your VZ log in info.   
you DO have to create a seperate WIFI log in though,  So you should go to www.verizon.net/
Hover over my verizon and then select VIEW all from the my services menu  > then select internet on the left hand side menu > then select manage under the verizon wifi section.
Manage gives you two options 
Find Wifi Hotspots 
WiFI how to demos
Select Wifi how to demos and then click and follow the registration link
when you get there, it wants you to sign in, you sign in with your main account, and then you go through the Wi-fi registration steps to make a Verizon WIFI username  
these are going to be seperate usernames, one used for your account and online access, you already have this one
and the next is one specifically for wifi hotspot access, you are creating this one (if you haven't already done so) 

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