How to settle downpayment request for customers

Hi Members
My company is doing project on turnkey basis. We get advance say 20 % of project amount initially which we book through FI with special indicator "A".
In each bill generated through SD we reduce 20% of basic amount in order to arrive at net receivable. Further Retention amount say 10% of basic amount is retained by customer which they release after one year after successful completion of project.
Please let me know how to dealt with situation. I tried to create a condition type with down payment request clearing but system does not allow me to post any amount in this condition type. I want to give effect to customer account for settlement of advance or for retention of PBG by way of separate entry.
Thanks
Manish K Ojha

Hi,
Please go to  XD02 / XD03 ---> Enter customer No. -->Click on All Sales Areas. It will show you that how many type of sales maintain for Ship to party. If your sales area is not maintain then please maintain your sales area in XD01. and Please check it's Sales organization --> Distribution Channel ---> Division
Thanks,
Raviteja

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