How to share outgoing messages related to a specific public folder

I have a knotty problem to solve.
My scenario:
Exchange 2007
Public folder: staff (email: [email protected])
3 users (user1, user2, user3) are allowed to get access to staff public folder
My problem:
if user1 opens a message which was sent to [email protected] and then takes the trouble to send a reply, user2 doesn't actually know what user1 wrote to the customer (actually what user1 sent to the customer gets saved in his/her sent folder)
In a nutshell, is it possible to share outgoing messages related to a specific public folder?
As a solution (I might be wrong anyway) I was thinking of copying outgoing emails for specific users to another mailbox (let's say: staff_reply@...) through the creation of a new transport rule...Is that correct?
Thanks a lot, any help will be highly appreciated
* Outgoing messages are sent through the [email protected] account

Are you sure that public folders are the best thing to use? Would a shared mailbox work better?
What release of Outlook are you using?
You can use a GPO to make a registry modification and Outlook 2010 will place the messages into the shared mailbox's "sent items" folder. See this link for details:
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/when-you-send-an-e-mail-message-from-a-shared/557b3fbc-ad15-4f8c-abf2-9337effa28da
Whether or not this works for a public folder, I don't know.
Public folders have a setting to maintain a per-user read/unread status for messages. The problem is that if you pick the "per-user" option, the messages in the folder will look to be unread by a user unless THEY read them. IOW, if user "A" reads
a message it will appear as unread for user "B". That's not the case for a shared mailbox.
http://support.microsoft.com/kb/929396/en-us
--- Rich Matheisen MCSE&I, Exchange MVP

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