How to sign in in Adobe Muse (finished trial, just subscribed)

Hi all,
I have a problem with signing in in Adobe Muse. It shows an unexpected error everytime. I already chat with an employee which said activation could take 2-24h, but now it is already passed.
I tried to uninstall Muse, restart PC and download Muse again from the application manager. Still no success. Any ideas?
Jonathan

Thank you for your reply! I contacted Adobe through the chat yesterday and the issue is solved!
I had to delete 3 folders (I cannot remember exactly which, but one was the Adobemuse folder in Appdata, roaming). After this action I could start up Muse and everything seems to work as it should.
So the support helped me through this.
Jonathan

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