How to Skip agent to next level?

Hi All,
I am stuck in workflow. need to skip agent to next level so that other person can able approve the order.
We have created order type ZXXX for Credit memo req AMR 6XXXXXX8. In Netweaver it is assigned to ABC USER. It is not his area. I think he forgot to cancel assignment. Now he is on vacation for two weeks.
Urgently we need to skip him and assign to some other user , how can we do this in workflow.
Regards,
Subhanshu Shrivastava

Hi Subhanshu,
As told by Bikas you can forward work item through SWIA if you want to forward it to person whose id is different than the id through which you are forwarding. In case you need to forward it same id through which you have log in , you can make use of FM SAP_WAPI_FORWARD_WORKITEM just pass workitem id to be forwarded in work item id and and user id in user id.
Regard
Ajit C

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