How to slove 1015 issue in restore and update?

How to resolve 1015 issue

Error 1015 occurs because you hacked the phone to either downgrade the iOS version or jailbreak.  If putting the phone in recovery or DFU mode doesn't work, SOL. 
You can Google for unapproved methods that can't be discussed here, though likely to leave your phone even worse off than it was before attempting to restore

Similar Messages

  • How do I restore and update my IPHONE 3G error occured (1015)

    Everytime I connect my device to the Itune, I restore and update my device the error always occured 1015 the software and firmware cannot update.

    1015 error: There are 4 possible causes of this error:
    The activation server truly is unavailable. Rare, usually fixed within minutes.
    Your antivirus or firewall or router's firewall is blocking access to
    gs.apple.com on ports 80 and 443.
    Your iPhone is jailbroken or otherwise hacked.
    The computer you connected to during the restore/update was
    used to hack/jailbreak some other iOS device, and its
    network database was corrupted during the process.
    (Thanks to Lawrence Finch for the wording in
    https://discussions,apple.com/thread/4793244?start=90 )

  • TS3694 What is the cause of "error 1015" when trying to restore and update an iPhone 3gs?

    What is the cause of "error 1015" when you're trying to restore and update an iphone 3gs? My iphone is currently in recovery mode and can not get out of it. All the information about my iphone shown on itunes is only marked as- N/A. How can I get my iphone out of recovery mode and get it to recover and update?
    Thank you,
    MacQuestioner3

    http://support.apple.com/kb/TS3694#error1015, which says:
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    In other words, either your phone is jailbroken and you are sadly out of luck or you are trying to downgrade iOS.

  • HT201210 i bought a iphone 3g from market yesterday and the phone is showing a usb an also itunes logo on the screen, the ive tryed restore and update, but once this has finished it gives me erra code (1015) can anybody help me plz

    i bought a iphone 3g from market yesterday and the phone is showing a usb an also itunes logo on the screen, the ive tryed restore and update, but once this has finished it gives me erra code (1015) can anybody help me plz

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694#error1015.

  • My iphone 4s is in recovery mode, when i plug it into my computer, itunes can find it and starts to restore and update it, but then it gets to the part where its waiting for itunes, my computer hasn't found it. how do i get my computer to find it?

    My iphone is in recovery mode, and when i connect it to my computer it makes the connected noise and itunes finds it, it starts to restore and update but it gets to the point where it says waiting for iphone. My compuer hasnt connected my iphone. i dont know how to make it conect :S Someone help! ive been trying for three hours!

    i have, its connected to my sisters computer,it starts to restore then says there was a problem downloading the software for the iphone, the network connection has timed out. what does this mean?

  • HT201413 I have restored and updated my ipod from recovery mode however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again?

    I have restored and updated my ipod from recovery mode, however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again? I have updated and restored 5 times! When connected to itunes it only shows the summary page saying ipod in recovery mode.

    Fixed it!
    1. Made sure itunes software was up to date
    2. Pressed and held 'home' button and 'on-off' button at the same time for about 10 seconds till ipod reset (I hadn't done this step previously)
    3. Connected to itunes
    4. Pressed restore and update ipod
    Update successful and ipod taken out of recovery mode

  • HT1414 How do i restore and update my iphone 4S without losing all of my photos and videos and contacts?

    how do i restore and update my iphone 4S without losing my contacts photos and videos??

    Use the device as designed.
    Pictures and videos taken with the device are designed to be regularly copied off the device to a computer.
    Contacts are designed to be synced to a supported application on the computer or a cloud service.
    Media should exist in iTunes on the computer.
    If the device has been used as designed then at most, only a miniscule amount of data is at risk.  That data being pics/vids taken since the last time they were copied off the device.  Also at risk is app data created since the last backup to iTunes or iCloud.
    If the device is in recovery mode and it has not been used as designed, it is too late to salvage the data.
    How to update iDevices

  • My younger brother has disabled his i phone and it doesnt say try again in so many minutes it says connect to itunes when i do it never seems to work when i restore and update how do i get past this?

    my younger brother has disabled his i phone and it doesnt say try again in so many minutes it says connect to itunes when i do it never seems to work when i restore and update how do i get past this?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • The soft (4.3) in my i4 is messed up, badly how i reinstall  ... i try to restore and says .. restore and update. download finishes 666.6 and after that it gives me an error

    the soft(4.3) in my i4 is messed up, badly. how i reinstall  ... i try to restore and says .. restore and update. download finishes 666.6 and after that it gives me an error

    I'm assuming error 3259. Temporarily disable ALL of your antispyware/antivirus software, open your firewall and try again.

  • TS3694 trying to restore and update my iphone 3g but it keeps saying the iphone cannot be restored error code 1015 can anyone help?

    i am trying to restore and update my iphone 3g which i have just brought but it keeps saying iphone cannot be restored error code 1015 can anybody help please?

    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • I have been given an Apple 3G which is in jailbreak.  After restoring and updating my phone will not accept any updates or restoration. Unknown error 1015. Please help!

    I have been given an Apple 3G which is in jailbreak.  After restoring and updating my phone to get rid of jailbreak the iphone will not accept any updates or restoration. Unknown error 1015. Please help!  I am new to all this and want to start using the phone legitimately.

    I believe from the situation you describe your iPhone 3g has the iPAD baseband 6.15.00 which is interfering with iTunes. Remember Apple does not allow downgrade of software typically. The current 3g firmware 4.2.1 has a baseband 5.15.04 which is lower than, what I believe your baseband is of 6.15.00. So to install the current 3g firmware 4.2.1 would actually be a baseband downgrade, which iTunes will not allow. So to fix your iPhone you will have to search the Web like diesel vdub said. There are no parts to buy and your iPhone will work again I promise.

  • TS3694 IPHONE 3G CANNOT RESTORE AND UPDATE ERROR CODE 1015

    IPHONE 3G CANNOT RESTORE AND UPDATE ERROR CODE 1015

    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • How do i restore my back up that i backed up before i restore and update my iphone 5

    Ok so i plugged my iphone an backed up in itunes by clicking back up now then i restore and update my iphone. My ios version was 6.1.2 when i backed up now it is on 6.1.3 with fully restore. Now i clicked restore from back up and i click ok it says  not free space enough why and it started syncing automatically now help me restore my back up. And other thing is that when it was syncing it backed up again because i have it as back up to computer so please help me restore my iphone back up that i made when i was in 6.1.2 please

    That depends on how you backed it up?
    AS I ask - How did you backup?
    there are no error messages, just an empty iphoto library.
    Where/ On your main drive? On your external drive?
    LN

  • TS3694 i have error when i install restore and update in file unknown occurred error 1015

    i have error when i install restore and update in file unknown occurred error 1015

    http://http://support.apple.com/kb/TS3694#error1015 this should help you with your problem.

  • When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build"

    When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build" How do i fix this?

    I am having the same issue. I just had the battery replaced at a third party store. The battery powers the ipod up but it needs to be restored. It is saying it isn't eligible for rebuild. I am running MAC OS 10.4.11  itunes v. 9.0   and I just want it to be restored. I need help.  Oh and its an 8 gb ipod touch.

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