How to solve CS5 update download problem

After having to reinstall Windows and CS5 (having previously deactivated it and then re-installing it fine), I keep getting update failures when CS5 tries to download known updates. Here is an example:
Adobe® InDesign® CS5 7.0.4 update
  There was an error downloading this update. Please quit and try again later.
How can I resolve this error that is on Adobe's end? No human will speak to CS5 customers and the Chat support people have no idea what to do.
Thanks to anyone who can point the way to getting CS5 to not bug out in its auto update/download window.

I had the same problem on my Mac. I did a google search for the InDesign 7.0.4 update and downloaded the update manually.
Adobe - InDesign : For Macintosh : Adobe InDesign CS5 7.0.4 update - all languages

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