How to solve error (-23) when updating my iPhone to iOS5?

I was about to download the iOS5 on my iPhone but it kept on saying that there was a problem when downloading and "An unknown error occured (-23)". Can anyone help me? My iTunes and Mac's software are up to date.

I had the same error (-23) but i managed to update my iphone after a few days...  I uninstalled and reinstalled itunes on my laptop and it's work... No more error msg popping out and the updating went smoothly .
p.s. Yuppie finally able to updated my iphone to iOS5..

Similar Messages

  • Error (-23) when updating/restore iPhone 3GS, IOS 4.3.3

    Hi guys, I am using iphone 3gs on IOS 4.3.3.
    I met error code -23 on my itunes when I tried to restore/update my iphone to IOS 5.
    I tried google-ing error code -23 but there seems to be none on the web.
    Anyone know how to solve this error? Thanks alot

    Did you check your security software settings? http://support.apple.com/kb/TS3125
    iTunes has to be able to contact Apple during the downloading and installing process.

  • Getting Error 3194 when updating new ipad2 to iOS5

    I am getting ERROR 3194 when I go to update my iPad2 I only got yesterday.

    APPLES UPDATE SERVERS ARE DOWN!
    This is why we all have this problem.
    We all have to wait now...
    Case closed.

  • Error message after updated 3GS iPhone to iOS5.0?

    I get an error message: iTunes could not connect the iPhone "iPhone" because the pairing record is missing? Anyone else run into this error when updating to 5.0?

    Same problem here. After the update, all my music was gone on my iphone. I have try to sync many time and nothing happen

  • TS3694 How do I solve error 1015 when updating the firmware????

    Can some kind person please help me with this problem? I have the latest iTunes and I have now tried 4 times to update my phone and I get the same message everytime, Thanks

    You will get that message if you tried to downgrade the firmware. It is usually associated with jailbreaking, and if that is the case there is often no way to fix it.
    Try to force it into restore mode:
    Make sure you are following the instructions in this procedure to the letter. Here they are, with emphasis on some easily overlooked requirements:
    Disconnect the USB cable from the iPhone, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.
    Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you do not see the "Connect to iTunes" screen, try these steps again.
    If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    When the iPhone finally appears in iTunes, choose "restore from backup".

  • Anyone know how to solve Error -50 when downloading a purchased show?

    Every time I try to download my shows, it will download for a little bit and then the message error -50 comes up and the downloading stops. I have tried to solve it using the itunes support by deleting the download folder and trying again and nothing is working... Any help would be great!

    Follow the steps in this support document:
    http://support.apple.com/kb/TS1275

  • I have error 3194 when updating my iPhone 4s from 5.1.1 to 6.1.2

    I have facrtory unlocked iPhone 4s , iOS 5.1.1
    I've downloaded official firmware 6.1.2 and tried to update through itunes with holding (Shift) + update . but I have the error 3194 and i've followed all the steps on the articales to fix this error but nothing happened and the error still.
    from the methods i tried is to edit (hosts) file , so please if there is any other idea will be great.
    and i dont want to update to the latest 6.1.3 iOS so i cannot just hit (update) on iTunes.
    thank you

    You have only two options
    1. Stay where you are.
    2. Update to newest being signed for your iDevice, i.e., iOS 6.1.3 period

  • I received an error message when updating my iPhone that the update failed.  My phone is now locked up with the iTunes icon and a picture of the USB cord on the display.  It will not reset or turn on, what do I do?

    My iPhone will not reset and is no longer recognized in iTunes.  Any suggestions?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    But... if the Device has been Modified... this will Not necessarily work.

  • How to solve the problem when opening program illustrator cs6 ERROR: 16 It is WINDOWS 8.1 / 64 BIT help please

    how to solve the problem when opening program illustrator cs6
    ERROR: 16
    It is WINDOWS 8.1 / 64 BIT
    help please

    Thanks, Jeff! The file Adobe Setup Error.log contains the following information:
    02/14/14 07:20:26:474 | [INFO] |  | OOBE | DE |  |  |  | 8860 | DEVersion: 5.0.0.0
    02/14/14 07:20:26:475 | [INFO] |  | OOBE | DE |  |  |  | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
    [    8860] Fri Feb 14 07:20:26 2014  INFO
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming uninstall mode
    Lookup for master payload
    [    8860] Fri Feb 14 07:20:26 2014 ERROR
    DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
    [    8860] Fri Feb 14 07:20:26 2014  INFO
    :: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 1 error(s), 0 warning(s)
    ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    Exit Code: 33 - The product is not installed, cannot uninstall.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...

  • Upgraded to 10.3.1.55, now can't set iT as default player,"An error occurred when updating the default player for audio files types.  You do not have enough access privileges for this operation." How to fix?

    After I upgraded iTunes, iTunes doesn't recognize CD in the drive, apparently isn't the default player.  It won't let me set iTunes as the default player, I get the error message "An error occurred when updating the default player for audio files types."  I tried Whitesides' remedy (changing Read Only status in folder in Windows) but it didn't solve the problem.  Any suggestions?  Thanks.
    J

    Oddly enough. I think I just solved it. It looks like, for some reason, my computer has about 8 different "iTunes music" folders, and I've been saving my music to the wrong one. Neat. Music now imports and plays as it should. Copying things over is going to be so fun tonight!

  • TS3694 how do you solve a error 1015 when restoring a iphone from recovery mode?

    how do you solve a error 1015 when restoring a iphone from recovery mode?

    This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
    This is the part you are looking for.
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported. 
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • I recieved an error message when updating to itunes version 11.1.3.8. Says itunes has attempted to load C runtime library incorrectly. Version 11.1.3.8 works. How do I correct?

    I recieved an error message when updating to itunes version 11.1.3.8. Says itunes has attempted to load C runtime library incorrectly. Version 11.1.3.8 works. How do I correct?

    Hi there MRDLS,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    -Griff W.

  • [SOLVED] Strange error message when updating Pacman

    I get a following error message when updating pacman and doing system upgrades:
    [mike@goat ~]$ sudo pacman -Syu
    :: Synchronizing package databases...
    core is up to date
    extra is up to date
    community is up to date
    :: Starting full system upgrade...
    resolving dependencies...
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    looking for inter-conflicts...
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    error: could not open file /var/lib/pacman/local/openssl-0.9.8l-1/depends: No such file or directory
    I tried running pacman -Syyu, but that did not seem to solve the problem.  There is /var/lib/pacman/local/openssl-0.9.8l-1/
    directory but it is empty.  When running pacman -S openssl, I get the above error message as well but it spans for hundreds of buffer lines.  In the end I end up with this:   
    openssl: /usr/share/man/man3/ssl.3.gz exists in filesystem
    openssl: /usr/share/man/man3/ui.3.gz exists in filesystem
    openssl: /usr/share/man/man3/ui_compat.3.gz exists in filesystem
    openssl: /usr/share/man/man3/x509.3.gz exists in filesystem
    openssl: /usr/share/man/man5/config.5.gz exists in filesystem
    openssl: /usr/share/man/man5/x509v3_config.5.gz exists in filesystem
    openssl: /usr/share/man/man7/des_modes.7.gz exists in filesystem
    Errors occurred, no packages were upgraded.
    [mike@goat ~]$
    Anybody have any insight?
    Thanks,
    maschinetheist
    Last edited by maschinetheist (2010-03-02 17:18:42)

    Bregol wrote:
    Sounds to me like openssl is installed on your system but the info on it is now missing from the local pacman database (/var/lib/pacman/local).  In other words, pacman forgot that you installed it.  So in your second clip of code, pacman is complaining that files belonging to openssl exist in your filesystem, since you do have it installed but it no longer knows that.
    Don't know if this is the proper way to fix it, but I imagine forcing a reinstall of openssl (pacman -Sf openssl) should get pacman to reinstall openssl so that it knows it is installed.
    Bregol,
    pacman -Sf openssl
    seemed to have fixed it.  Did not know of the force reinstall option.  The necessary directories in /var/lib/pacman/local/openssl have been created.
    Thanks,

  • HT4623 how do i get past error code 4005 when updating to iphone 6 on itunes

    how do i get past error code 4005 when updating to iphone 6 on itunes

    Try the troubleshooting for that error code on this page : iOS: Restore errors 4005, 4013, and 4014.

  • HT1414 how do i solve error 1015 when restoring?

    how do i solve error 1015 when restoring ios using itunes?

    You find an answer somewhere else or buy a new phone.
    You can not get help here for a jailbroken phone.

Maybe you are looking for