How to solve firefox crashing and continuous "unresponsive script" messages?

I've had this issue for a couple days now. When in firefox and having multiple tabs open, the tab that I am on will freeze and an "unresponsive script" message will come up. When I only have one tab open, the browser will shut down completely without any message. I have already tried disabling all of my plugins, allowing the script to run longer, restarting firefox, and even uninstalling and reinstalling firefox. None of these seem to work for me. Does this mean I have a virus? Are there any other things I can try or should I have this looked at?

Try this for your mac computer:
Please do the following to give us crash IDs that will help us understand more about the crash.
#'''(OS X 10.6 or previous)''' Click the '''Finder''' icon in the dock. Your home folder will be selected. In the right side of the window, click the Library folder to open it. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.<br>'''(OS X 10.7 or above)''' Click the '''Finder''' icon in the dock. On the menu bar, click the '''Go''' menu, hold down the '''option''' or '''alt''' key and select '''Library'''. A window will open containing your Library folder. Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.
#Open the 5 most recent files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

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