How to solve my problem if my curve 9300 is error and loading always??

Please tell me soon...I cannot do anything or open my message
It's terrible if there is smthing important that my friend sent me...

Hey kimmun,
Welcome to the BlackBerry Support Community Forums.
I would suggest to do a clean reload of the BlackBerry® device software as shown here:
How to perform a clean reload of the BlackBerry® Device Software for Windows
http://btsc.webapps.blackberry.com/btsc/KB11320
Please test before restoring any data to the BlackBerry® device.
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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