How to solve someone hacking my itunes

Question

somebody went through all the trouble of hacking into my email, just to then go for my itunes, and now very strange things have been happening, the itunes on my current comp had been deactivated, and now i have 4 machine slots filled, just where i cant simply deactivate them all, i need help, but i cant find it anywhere on-site, nothing specifies about hacking, BTW currently have no phone which only makes this more difficult, somebody please lead me in the right direction of action

Answer 1

First, you need to immediately change your iTunes Store account password, if you haven't already. That will at least help prevent the hackers from authorizing any further computers, if that is indeed what is happening. I would also suggest removing any credit card information, if you have been using a credit card. You can either 1) drop that iTunes Store account and start a new one (you'll need another email address, at least until you get the account set up) if you want to have credit card information stored at all times; 2) only enter in your credit card information when you want to purchase something and remove it when you're done, or 3) use prepaid iTunes card which would limit any possible losses to the amount of the card.
Then I would suggest contacting the iTunes Store Customer Service department and discussing the situation with them. Choose the Authorization category, then "Authorize/Deauthorize". If you explain the situation, a customer service rep may be able to deauthorize all the computers for you and you can then re-authorize only those you own.